Time Is 1 Hour Behind Real Time.

All of a sudden the time on my Tracfone (Samsung, non-smart model, lost manual) is 1 hour slow. I realized this when the alarm woke me up at 7:30 AM instead of 6:30 AM and I was late for work. I'm semi-tech savvy, but I absolutely cannot fix this. It seems like the World Clock feature is where the problem lies, maybe the checkbox for daylight savings time, which i have checked & unchecked about 300 times. Very demoralizing! Any help would be much appreciated!Thanks a lot. Steve McClung

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Answer #1: Posted by TechSupport101 on October 5th, 2015 6:26 AM

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TechSupport101

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We sadly will need the model number as it appears on a white sticker under the battery to offer the best help. If you have a 'Time Zone' setting option however, Google the correct time zone of your region and set that and it should auto adjust.

www.satechhelp.co.za

Answer #2: Posted by AlexTrac on October 5th, 2015 9:04 AM

AlexTrac

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Hi Steve McClung! This is Alex of TracFone Wireless. Our apologies for the inconvenience. So we can better assist you with your concern, please send us an email at [email protected], or you can chat with us live @ http://bit.ly/18WfOoC. Thank you.