Question posted by nanci on October 1st, 2010

Sim Card Issue

the phone says "insert SIM card"  the card is in it properly.  if i put the card in another phone it says 'no SIM card'  is there a fix for this or do i chuck it? Motrola FTC1398 (i think)

Current Answers

Answer #1: Posted by murphygreene on February 4th, 2011 12:52 AM
This answer was accepted by the poster of the original question.
murphygreene

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February 3rd, 2011

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It sounds to me that the sim card you have came from another phone.  if this is the case then you cannot use a sim card from another phone this causes problems.  You will have to purchase a new sim card to be used.  If you need any further assistance you can call 1-800-331-0500 from a landline phone or visit http://www.wireless.att.com

Good Luck

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