How Come Phone Gets Turned On When It Is Really Turned Off?

This is my second attempt at asking the following question. How come my phone gets turned on when it really is turned off?

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Answer #1: Posted by BusterDoogen on July 2nd, 2016 2:47 PM

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BusterDoogen

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Since you didn't provide the model the best advice I can offer is that you have an update checked to wake the phone for upgrades, unlikely or someone is accessing your phone remotely. I suggest if you really want to protect your data when it's off is to pull the battery.

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Answer #2: Posted by AlexTrac on July 4th, 2016 6:24 AM

AlexTrac

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Hi danieltcoakley. My name is Alex, and I work with TracFone Wireless. I read your post, and would like to help you with it. To better assist you, please send us an email at [email protected], or you can chat with us live @ http://bit.ly/18WfOoC. Thank you.