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Question posted by susan30238 on June 1st, 2015

Toshiba Laptop Will Not Shut Down With Windows 8.1

My Toshiba Satellite Laptop C55T-B5110 with Windows 8.1 will not shut down.The fan is running non-stop.Any ideas on what to do?Thank you!

Current Answers

Answer #1: Posted by BusterDoogen on June 1st, 2015 11:31 AM
This answer was accepted by the poster of the original question.
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Related Toshiba C55T-B5110 Manual Pages

Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 3

...LOST DUE TO ANY TROUBLE, FAILURE OR MALFUNCTION OF THE HARD DISK DRIVE OR OTHER STORAGE DEVICES AND THE DATA CANNOT BE RECOVERED, TOSHIBA SHALL NOT BE LIABLE FOR ANY DAMAGE OR LOSS OF DATA...of the data. IF YOU USE THE COMPUTER PRODUCTS IN A CRITICAL APPLICATION, YOU, AND NOT TOSHIBA, ASSUME FULL RESPONSIBILITY FOR SUCH USE. Critical Applications The computer you have purchased is not designed for...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 21

... 41 Setting up your software 42 Registering your computer with Toshiba 42 To Shut down your computer 43 To Restart your computer 44 To place your computer in Sleep mode 44 Adding optional external devices 45 Adding memory 45 Recovering the Internal Storage Drive 45 Creating recovery media 46 Restoring from recovery media...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 22

...66 Function keys 67 Special Windows® keys 68 Touch screen...drive components 72 Media control buttons 73 Inserting an optical disc 73 Playing optical media 74 Recording optical media 74 Removing a disc with the computer on ......... 75 Removing a disc with the computer off ......... 76 Toshiba's online resources 76 Chapter 3: Mobile Computing 77 Toshiba's energy-saver design 77 Running...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 24

...-checking 128 Optical disc drive problems 130 Sound system problems 131 Printer problems 131 Wireless networking problems 132 DVD operating problems 134 Develop good computing habits 135 Data and system configuration backup in the Windows® operating system 136 If you need further assistance 140 Contacting Toshiba 141 Other Toshiba Internet Web sites 141...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 43

... disk/disc and/or drive. 2 Click or touch the Power ( ) icon at the upper-right corner of performing a Shut down), click or touch the Shut down option but do NOT hold the Shift key. 3 Highlight Shut down while holding the Shift key, and then click or touch the Shut down the Windows® operating system could...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 45

...without losing your system and reinstall Windows®. The following internal storage drive recovery options are available: Recovery ...Toshiba will use to remove all data from the recovery media you will not be responsible for the first time you to create the recovery media media you created. See "Reset your software" on page 50. Refresh your PC This option allows you to run...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 47

...by computer model. Getting Started Recovering the Internal Storage Drive 47 NOTE When you create recovery media, only the... display the Start screen. The TOSHIBA Recovery Media Creator dialog box displays. (Sample Image) TOSHIBA Recovery Media Creator dialog box In.... The amount of the screen and, in the Desktop, press the Windows® ( ) key to the external media and can be restored ...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 50

... is executed all data on your computer's internal storage drive: TECHNICAL NOTE: Your data will be copied into the backup folder. Toshiba does not guarantee that your data will be deleted. ... NOTE During the recovery process your data and apps you installed from the right edge. 2 When the Windows® charms appear click or touch the Settings ( ) charm. Click or touch Yes to this process....
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 51

... 71). Getting Started Recovering the Internal Storage Drive 3 Click or touch Change PC Settings. The "Refresh your PC" screen appears. (Sample Image) Refresh your PC screen Toshiba does not guarantee successful data back up your files, and click or touch Get Started. The PC settings window appears. 51 (Sample Image) PC settings screen...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 55

... of the screen and, in the Desktop, press the Windows® ( ) key to complete the installation process, see "TOSHIBA Application Installer" on -screen prompts to display the Start ... and applications The TOSHIBA Application Installer allows you to reinstall applications. Getting Started Recovering the Internal Storage Drive 55 NOTE Selecting the "Fully clean the drive" option may take...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 66

... If you do not let the Windows® operating system shut down normally, details such as your model. Label the backup copies clearly and store them in the Windows® operating system" on page ...repetitive-motion injuries and eyestrain. ❖ Do not turn off the computer if a drive indicator light indicates a drive is easy to put off the computer while it is reading from or writing to a...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 71

...to different types of media such as an external hard drive. Also see if it has an automatic save your entire computer with the Windows® operating system" on page 138. To back...work Back up all the files you turn off the computer using the Shut down command, save feature. Using the optical disc drive (Available on certain models.) Optical storage is one time, use a ...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 74

... to recordable optical media. The drive will run using this method, try using an application that it is a music CD, open Windows Media® Player and use ...Toshiba support for assistance. For other types of the tray until it may come with the center hole and edge. For example, if it is free of the disc. Do not stack discs. 74 Learning the Basics Using the optical disc drive...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 115

...Start screen begin typing Application Installer. 2 Click or touch TOSHIBA Application Installer. 115 Utilities TOSHIBA Application Installer TOSHIBA Application Installer NOTE You must have an Internet connection to complete the installation process. The TOSHIBA Application Installer window appears. (Sample Image) TOSHIBA Application Installer selection screen 3 Click or touch the item...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 129

... the drive. Your hard disk seems very slow. If you can scan by clicking or touching Scan drive. Refer...Windows® ( ) key to recover lost data using your computer for a long time, your software documentation for errors you have been using utility software. Error-checking tests and repairs the storage drive. Run Disk Defragmenter. Some programs run properly, refer to scan the drive...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 138

... disc drives built into recent Toshiba portable computer...drive fails. Fortunately, the Windows® operating system offers a convenient way to optical disc drives, or hard drives. Follow these steps to back up your computer or files to optical discs, or a storage drive: NOTE You cannot back up your computer or just your important files to back up the computer while running...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 139

...hard drives, optical disc drive writers, scanners, etc.) and software (applications like Microsoft® Office and Adobe® Photoshop®, or utility software such as special toolbars for "back up anything , use the System Restore utility to run... is completed, and will clean up files". Always restart the Windows® operating system after each installation, even if the installation ...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 141

... to regularly check the Toshiba Web site at support.toshiba.com. 141 If Something Goes Wrong Other Toshiba Internet Web sites Contacting Toshiba Toshiba's Technical Support Web site For technical support, or to stay current on the most recent software and hardware options for your computer, and for Toshiba laptop users Toshiba's worldwide offices Australia Toshiba (Australia) Pty. P. 131...
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 163

Touch-To activate items displayed on the screen, such as a portable hard drive. Utilities are to enter commands. W Web-See World Wide Web. See also download... prompt-The symbol (in the MS-DOS® operating system, generally a drive letter followed by a "greater than an external hard drive because they do not contain any internal moving parts, but have less storage capacity.
Satellite C40/C50/C70-B Series Windows 8.1 User's Guide - Page 169

... 123 computer will not start 117 contacting Toshiba 140 corrupted/damaged data files 129 data/...hard disk drive is slow 129 high-pitched noise 131...drive 130 power and batteries 124 printer 131 restore points 136 screen does not look correct/ flickers 127 slow Internet connection 122 sound system 131 trouble running discs 130 trouble running programs 129 URL address not found 122 Windows...

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