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Toshiba 62HM84 Support Question

Toshiba 62HM84 Support Question

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Question posted by Scottcooney on September 18th, 2011

Toshiba 62hm84 Dlp Projection Tv Color Problem

I have a 62HM84 that suddenly only shows a black and white picture although the menu prompts are in color as well as the volume display. Is my bulb out again? I just replaced it last year and am not a huge TV user. Any help is greatly appreciated.

Current Answers

Answer #1: Posted by TVDan on September 18th, 2011 10:00 PM
This answer was accepted by the poster of the original question.
TVDan

Member since:
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It's NOT the lamp. The lamp has one job, it lights up the screen, when it goes bad, the picture goes black.

The fact that you have color on the menus and other on-screen-displays (OSD) tells me the color wheel, the DMD board, and the lamp is working correctly.

So the only thing you need to do is to check all inputs including the TV tuner. if the tuner is in black and white then the problem is the video board in the TV. If the TV tuner is okay then there is a high probability that the problem could be the way it's hooked up, the source, or bad cabling. Try hooking up a VCR, a DVD, Cable boxes, etc to different input sources. Try different connections and cables.

Try to determine if it's a particular input or group of inputs on the TV. It could be the input selector section in side the TV.

Hopefully you will find a bad cable or that you had it hooked up incorrectly.


TV Dan

Related Toshiba 62HM84 Manual Pages

Printable Spec Sheet - Page 1

..., unlike other Lamp based TVs. The first feature is a 120-Watt High Brightness mode for daytime use with its super fine pitch screen. It also has an Anti-Glare Coating to Toshiba's fixed pixel picture quality; 62" DIAGONAL HD MONITOR DLP 62HM84 KEY FEATURES Optional Stand Sold Separately • HD Monitor DLPProjection Television with • SRS®...
Owner's Manual - English - Page 1

... No.: #01E01_46,52,62HM84 1 Black (E) 46HM84, 52HM84, 62HM84 5/31/04, 12:20 PM Introduction Connecting your TV OWNER'S MANUAL DLPTM Projection Television Using the Remote Control Setting up your TV Using the TV's Features Appendix Index 46HM84 52HM84 62HM84 Owner's Record The model number and serial number are on the back of your Toshiba dealer about this TV. Record these numbers...
Owner's Manual - English - Page 7

...Toshiba TV as quickly as those on page 8. Exploring your new TV You can also use the controls on the TV if they have purchased one of the finest DLPTM projection TVs... on TV front (Gently touch the printed keys.) EXIT TV/VIDEO zyx • MENU POWER TV/VIDEO EXIT CHANNEL VOLUME MENU POWER Remote sensor (Behind the screen) Side TV/VIDEO EXIT CHANNEL VOLUME MENU POWER Volume x ...
Owner's Manual - English - Page 16

...if the volume of the TV is ...TV's remote control. Amplifier TV LINE IN LR Using the Remote Control Setting up your TV Connecting an audio system This connection allows you will need: • one pair of the amplifier is set above 0 (zero). Introduction Connecting your TV Using the TV's Features Appendix Index 16 #01E08-16_46,52,62HM84 16 Black (E) 46HM84, 52HM84, 62HM84...
Owner's Manual - English - Page 18

...Toshiba devices. TV/VIDEO RECALL POWER INFO 123 456 78 +10 100 0 MENU FAV 9 CHRTN ENT GUID RECALL POWER Channel Number FAVOTRIOTPE E PIC SIZE ENTEERNT MENU DVDMENU EXIT AR ER FAV CLE TV...008, 009, 013 Radio Shack: 022, 023, 030 Using the TV's Features Appendix Index #01E17-21_46,52,62HM84 18 Black (E) 46HM84, 52HM84, 62HM84 5/31/04, 12:20 PM If, after trying all necessary ...
Owner's Manual - English - Page 23

... button to highlight the SET UP menu. 2. Control touchpad on TV front TV/VIDEO EXIT CHANNEL TV/VIDEO VOLUME MENU SOURCE SELECT I ON 0 : ANT 1 1 : V I DEO 1 2 : V I DEO 2 3 : V I DEO 3 4 : Color Stream HD1 5 : Color Stream HD2 6 : HDM I DEO : TO SELECT Pressing TV/VIDEO on the antenna terminal you wish to display the pull-down menu. Press y or z to highlight ANT 1/2, and then press...
Owner's Manual - English - Page 25

... to highlight QUICK RESTART, and then press ENTER. 3. To change to display the pull-down menu. Using the TV's Features Appendix Index #01E22-25_46,52,62HM84 25 Black (E) 46HM84, 52HM84, 62HM84 5/31/04, 12:20 PM 25 Press MENU, and then press x or • until the CUSTOM menu appears. 2. Press y or z to the next programmed channel: Press Channel...
Owner's Manual - English - Page 27

... a twelve-picture multi-window: Press FAVORITE (see page 36 for details). To clear a favorite channel: 1. Press MENU, and then press x or • until the CUSTOM menu appears. 2. Press yzx • to highlight the channel you want to highlight FAVORITE CH. 3. TV CABLE : MOVE ENTER : START Using the TV's Features Appendix Index #01E26-37_46,52,62HM84 27 Black...
Owner's Manual - English - Page 29

...) 29 #01E26-37_46,52,62HM84 29 Black (E) 46HM84, 52HM84, 62HM84 5/31/04, 12:20 PM Press PIC SIZE on the next page. Natural picture size • The image is not selectable for 1080i format program.) The way the image displays in Natural size on your wide-screen TV Setting up your TV Using the Remote Control Viewing...
Owner's Manual - English - Page 30

.... Using the TV's Features Appendix Index 30 #01E26-37_46,52,62HM84 30 Black (E) 46HM84, 52HM84, 62HM84 Full picture size example 5/31/04, 12:20 PM A B C D E F G Theater Wide 2 picture size example Theater Wide 3 picture size (For Letter box program with subtitles) • The picture is non-uniformly enlarged-it is hidden; Such formats will display in Full picture size...
Owner's Manual - English - Page 31

... JUSTMENT : TO ADJUST +20 • To lower the picture, press z. SCROL L AD JUSTMENT : TO ADJUST -10 Setting up your TV Using the Remote Control Scrolling the Theater Wide picture (Theater Wide 2 and 3 only) 1. Introduction Connecting your TV Using the TV's Features Appendix Index #01E26-37_46,52,62HM84 31 Black (E) 46HM84, 52HM84, 62HM84 5/31/04, 12:20 PM 31
Owner's Manual - English - Page 32

...MENU DVDMENU ENTER ER FAV EXIT CLE TV CBL/SAT CH VCR DVD VOL POP DIRECT CH MUTE SLEEP TV... SET ON OFF 3. Press y or z to ON and the TV receives a 480i signal, the picture size is displayed. To turn on pages 29-30 is automatically selected (as described ... your TV Using the TV's Features Appendix Index 32 #01E26-37_46,52,62HM84 32 Black (E) 46HM84, 52HM84, 62HM84 5/31/04...
Owner's Manual - English - Page 33

... speaker audio (main or POP)" on page 34.) TV/VIDEO RECALL POWER INFO 123 456 78 +10 100 0 MENU FAV 9 CHRTN ENT GUID Channel Number FAVOTRIOTPE MENU DVDMENU E PIC SIZE ENTEERNT POP 24 BLOCKED To display a picture from a TV broadcast or an external source, such as the POP picture, or select a channel for the POP window (VIDEO...
Owner's Manual - English - Page 35

... yz CH SCAN Note: During the programmed channel search, multi-windows display in double-window mode. • Aspect ratio is not output. 10 11 12 13 Setting up your TV Using the TV's Features Appendix Index #01E26-37_46,52,62HM84 35 Black (E) 46HM84, 52HM84, 62HM84 5/31/04, 12:20 PM 35 The sound is the ratio...
Owner's Manual - English - Page 43

...Saving new preference" on TV front TV/VIDEO EXIT CHANNEL VOLUME MENU Adjusting the picture quality You can adjust the picture quality to your personal preferences, including the contrast, brightness, color, tint, sharpness, and color temperature. Introduction Connecting your TV Using the Remote Control Setting up your TV Adjusting the picture Selecting the picture mode You can select...
Owner's Manual - English - Page 44

... new preference You can change the quality of the picture by selecting from three preset color temperatures: cool, medium, and warm. Mode cool medium warm Picture Quality bluish neutral reddish Setting up your TV Using the TV's Features Appendix Index 44 #01E43-48_46,52,62HM84 44 Black (E) 46HM84, 52HM84, 62HM84 5/31/04, 12:20 PM Press yzx •...
Owner's Manual - English - Page 45

...PICTURE SETTINGS menu appears. 3. P I CTURE SETT I NGS MODE COLOR TEMPERATURE CableClear DNR P I CTURE MENU DONE ANTENNA SPORTS COOL AUTO SAVE TV/VIDEO RECALL POWER INFO 123 456 78 +10 100 0 MENU FAV 9 CHRTN ENT GUID MENU DVDMENU MENU...visible interference in your TV Using the TV's Features Appendix Index #01E43-48_46,52,62HM84 45 Black (E) 46HM84, 52HM84, 62HM84 5/31/04, 12...
Owner's Manual - English - Page 46

...PICTURE menu appears. 2. TOP AR E ENT TV/VIDEO RECALL POWER INFO 123 456 78 +10 100 0 MFAEVNOURITE FAV 9 CHRTN ENT PIC GUID SIZE MENU DVDMENU ENTER ER FAV EXIT CLE TV CBL/SAT CH VCR DVD VOL POP DIRECT CH MUTE SLEEP TV.... Introduction Connecting your TV Using the TV's Features Appendix Index 46 #01E43-48_46,52,62HM84 46 Black (E) 46HM84, 52HM84, 62HM84 5/31/04, 12...
Owner's Manual - English - Page 47

... ColorStream HD2 while the POP picture is active, the image signals other video sources as a VCR or DVD player (see "Connecting your TV" on TV front TV/VIDEO EXIT CHANNEL TV/VIDEO VOLUME MENU FAVOTRIOTPE TV/VIDEO RECALL POWER INFO 123 456 78 +10 100 0 MENU FAV 9 CHRTN ENT GUID MENU DVDMENU ER FAV CLE TV CBL/SAT CH VCR DVD...
Owner's Manual - English - Page 62

.... Try another channel. • Adjust the PICTURE menu. • The station may have broadcast difficulties. Set to OFF you have broadcast difficulties. Replace the batteries. Turn closed caption feature may have broadcast difficulties. not prefer this. Press VOLUME. • The station may be set to be muted. Black box appears on the screen • The...

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