Guide List Is Not Showing

Every time I press the guide, it won't show the list, so I cannot record a certain movie, series or show I want. I used to get them before, now its not working.

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All FAQs | Time Warner Cable | Corporate
...use the TWC Navigator to record or purchase? What will be tru2way capable? Is there a list of them? If I have an HDMI cable? Recording Programs How do I record my favorite series? How do I record programs on the screen? Do I determine if a channel, show "????" How do I have chosen to search for PayXpress? Will my previous series recording settings transfer to Time...
How do I use the TWC Navigator to search for a show? | Time Warner Cable | Corporate
... happened to my option to Broadcast, Basic and Expanded Cable customers? How do I use the TWC Navigator to search for a show ? Press the B button on your remote to access FIND SHOWS Arrow left/right to highlight either TITLE, CATEGORY or RATING Arrow up/down to highlight your...
How do I verify my program will be recorded? | Time Warner Cable | Corporate
... TWC Navigator™ How do I record my favorite series? Press LIST button on the remote to record will be colored red in the Guide. Choose the SCHEDULED RECORDINGS list. How do I verify my program will be recorded? resolve recording conflicts? Your choice will show up in the Recording Log? How long will a program...