Can't Hear My Phone Ring

do not get my calls because phone doesn't ring

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Important Service Information
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BlackBerry® Troubleshooting
...the correct SIM card in vibrate mode. tm23097 General phone troubleshooting Troubleshooting making a call and heard an alternating high and low tone. I cannot hear others on the device. Turn your device is blocked....you must type the unblocking key (PUK). My device will not ring. BlackBerry® Troubleshooting I pressed the power key but nothing happened. Make sure that ...