Question posted by veronicadgilbert on May 13th, 2010

My Cell Phone Is Locked, It's Old. Model #sgh-r225m . Also My Model # Sghx105

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Current Answers

Answer #1: Posted by anyavnclv on July 19th, 2010 8:56 AM
This answer was accepted by the poster of the original question.
anyavnclv

Member since:
July 11th, 2010

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If the phone is saying "sim lock, call customer care", and it will not let you dial 611 from your handset you will need to call the toll free customer care number from another phone.

The number is 1-877-453-1304, and let customer care know you need an unlock code.

If it is giving you a different error message, or none at all, you would still call the same number from a different phone and request technical support.

I hope this helps.  Good luck!

T-Mobile Knowledge Base Results

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  • Security (T-Mobile tap)
    ... the default SIM card PIN code, perform the following steps: Change Password Phone Password Enter the old password. The default password is 1234 9. To lock the keypad, press the Screen Lock key on the right side of the phone. Automatically locking the keypad R50; Locking the phone R50; Enter the current PIN code. Confirm PIN code 16. Manually...
  • Menu Structure (Motorola W233)
    ... Tone Call Drop Tone Band Selection 850MHZ 1900MHZ 850/1900MHZ Security Phone Lock Lock Now Automatic Lock Lock Keypad Auto Key Lock 5 Seconds 10 Seconds 30 Seconds SIM PIN New Passwords Unlock ... Auto Cleanup None 3 day old msgs 5 day old msgs 7 day old msgs Keep 5 msgs Keep 10 msgs Keep 20 msgs Custom SMS Alert Delivery Report SMS Default Storage SIM Phone Email Gateway Voicemail Setup Voicemail ...
  • Security (Samsung t119)
    ... following steps: Change password Enter the password. The default password is Keypad lock Locking the keypad will need to and select Enter the old PIN code. Samsung t119 Simulator (Flash) Sending messages to protect the SIM from being used in other phones. Enter the PIN code and select OK . Enter the new PIN code...

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