Question posted by hamiltonharry54 on January 21st, 2015
Why Were 30 Days Of Service Removed After Pressing For Re-activation?
I added two 30 day calling cards to my existing account. I remember having 62 days then after a few days I had a message to press *22890 to activate the phone. I did that and after the programming was finished I only had 30 days left. Straight Talk owes me 30 days of service. When will I get that back? Harry H.
Current Answers
Answer #1: Posted by BusterDoogen on January 21st, 2015 11:56 AM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,397
Member since:
October 30th, 2011 Points: 28,565,397
To resolve this issue you'll need to Contact ST CS at: 1-877-430-CELL (2355)
I hope this is helpful to you!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Answer #2: Posted by SaraST on January 21st, 2015 2:22 PM
SaraST
Member since:
May 16th, 2012 Points: 631,500
Member since:
May 16th, 2012 Points: 631,500
Hi hamiltonharry54! My name is Sara and I work with Straight Talk Wireless. I noticed your complaint on this blog and I want to help you. Just send me your name, contact number and your phone serial number or cell number and we will resolve your issue right away. Please copy and paste your comments from the blog and include it in your email. Email your info to [email protected] or you can chat with us live @ http://bit.ly/16DrgbW .
Sara
Straight Talk Wireless
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