Account #

How do I get my account number and passcode?

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Answer #1: Posted by student253 on March 12th, 2013 12:33 PM

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Your Account Number

Your account number can be:

A 9-digit number assigned to you at the time your service was set up.
Your 10-digit billing telephone number plus your 3-digit account code
Your 10-digit billing telephone number plus your 3-digit account code plus (not always) and alpha character
All Centurylink customers have an account number, even if they do not have telephone service.

Your Account Code:

Your account code is the 3 digits in your account number that immediately follows your billing telephone number. Note that if you have a 9-digit account number, you do not need an account code.

Where can you find these numbers?

Looking at the upper corner of your most recent CenturyLink bill is the best way to find either your Account Number, your Billing Telephone Number, or your Account Code. If you don't have a copy of your bill, you can request a reprint to be sent to you by mail.