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Sony MDR-RF985R Support Question

Sony MDR-RF985R Support Question

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Question posted by Anonymous-167893 on March 6th, 2021

Changing The Battery In Rf 985r Headphones

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Answer #1: Posted by Troubleshooter101 on March 8th, 2021 1:02 PM
This answer was accepted by the poster of the original question.
Troubleshooter101

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The battery for the RF/Infrared headphones will not hold a charge
    Applicable Products and Categories of This Article

    If the battery for the headphones is not keeping a charge, there may be a loose connection or a problem with the battery. Try doing the following steps to resolve this issue:

    IMPORTANT: If model-specific information is needed to complete any of these steps, refer to the instructions supplied with the product. Manuals are posted on your model support page.
    1. Verify the power adapter for the transmitter is plugged into a working AC outlet.
    2. Make sure the other end of the AC power adapter is connected to the DC IN jack on the transmitter.
    3. Place the headphones on the transmitter so that the charging pins on the transmitter make contact with the connectors on the headphones.Notes:
      • A green charge indicator will light when the battery is being charged.
      • The required hours to fully charge an empty battery varies depending on the model. A charging time of 3.5 hours is required for an MDRRF985RK, while some models like MDRRF970/925RK will need up to 16 hours so when it's fully charged the green charge indicator should go out on the transmitter.
    4. If there is no charge indicator, try plugging the transmitter into a different AC outlet, just to make sure there is not a problem with the first outlet.
    5. Make sure the battery is fully charged .
    6. If applicable, test the battery performance.
    7. Depending on the age of the battery, try replacing the battery with a new one.Notes:


    Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
    Troublshooter101

    Related Sony MDR-RF985R Manual Pages

    Limited Warranty (U.S. Only) - Page 1

    ... been altered or removed from the original date of purchase of the original Limited Warranty period or for the time periods and as fuses or batteries). This Limited Warranty covers only the hardware components packaged with new or refurbished product or parts, any part of ninety (90) days from the product...
    User Guide - Page 1

    ... due to change batteries, consult your nearest Sony dealer. Use the headphones near the transmitter, or change the position of the transmitter. - Raise the headphone volume. If... rechargeable battery Mass Approx. 320 g (11.29 oz) Operating temperature 5°C to 35°C (41°F to 95°F) Included items RF stereo transmitter TMR-RF985R Wireless stereo headphones MDR-RF985R AC ...

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