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Sony KDL52S4100 Support Question

Sony KDL52S4100 Support Question

Find answers below for this question about Sony KDL52S4100 - 52" LCD TV.
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Question posted by cdow on May 25th, 2011

Black Screen

Had the TV for a year and a half, TV was on for aboout two hours on pause. Screen turned black and can not get it to regular TV only a black screen. Green comes on when I push the power

Current Answers

Answer #1: Posted by divesrq on June 3rd, 2011 8:19 AM
This answer was accepted by the poster of the original question.
divesrq

Member since:
May 29th, 2011

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This chassis DOES NOT contain self-diagnostic LED blink patterns for specific circuit failures.
If there is no picture it may be due to a problem with
either the A-Board, G-Board, or LCD Panel Assembly. It is highly unlikely that both boards will need to be replaced to solve the issue.

Replace 1 board at a time to verify which board needs to be replaced.
1. Replace the original A-Board with the new replacement A-Board.
2. Turn on the TV to determine if the issue is resolved.
3. If not, reinstall original A-Board back into the TV.
4. Replace the original G-Board with the new replacement G-Board.
5. Turn on the TV to determine if the issue is resolved.
6. If not, reinstall original G-Board back into TV.
7. If neither the A-Board or the G-Board resolve the problem the complete LCD Panel Assembly must be replaced

Related Sony KDL52S4100 Manual Pages

Operating Instructions - Page 1

3-870-414-41(1) LCD Digital Color TV Operating Instructions KDL-40S4100 KDL-46S4100 KDL-52S4100 © 2008 Sony Corporation
Operating Instructions - Page 2

... manual could void your Sony dealer regarding this case, please wait a few hours to correct the interference by turning the equipment off and on 120-240 V AC. WARNING To reduce the risk of Conformity Trade Name: SONY Model: KDL-40S4100/KDL-46S4100/ KDL-52S4100 Responsible Party: Sony Electronics Inc. Operation is required for help. The shielded...
Operating Instructions - Page 3

...government agencies, designed to promote energy efficient products and practices. • When the TV is initially set by the manufacturer, or sold with the cart, stand, tripod,... Protect the power cord from Dolby Laboratories. Depending upon such changed settings, the power consumption may increase which should allow you to receive unscrambled digital cable television programming via ...
Operating Instructions - Page 4

...) 4 inches (10 cm) Leave at least this TV to ensure reliable operation of electric shock. for cleaning. s Wipe the LCD screen gently with stand 4 inches (10 cm) 11 ...push objects of mild soap and warm water. s Never place the TV on the wall 11 7/8 inches (30 cm) CLEANING When cleaning, be sure to unplug the power cord to protect it further. s Never use a power line operated TV...
Operating Instructions - Page 5

... and can easily be pushed, pulled over and causing injury, damage to install the TV where it firmly from the TV. s Never install the TV on the LCD panel. s Electro-magnetic radiation...sunlight, near an easily accessible AC power outlet. s Do not place optional equipment on or play with furniture and TV sets. s Do not install the TV in order to mechanical vibration. s ...
Operating Instructions - Page 7

... the Electronics Industries Alliance (www.eiae.org). s Do not push or scratch the LCD screen, or place objects on the LCD screen. s Ghosting may occur when still pictures are required, acquire a written certification from the service technician which states that the TV is safe to the LCD panel, small traces of liquid crystal sandwiched between the glass may...
Operating Instructions - Page 9

...of 10 Picture Quality and Aspect Ratio 10 Assembling the Table-Top Stand (for KDL-40/46S4100 11 Connecting the TV ...13 Cable System or VHF/UHF Antenna System 13 Cable System and VHF/UHF... Toppling 19 Use a Sony TV Stand 19 Recommended Measures to the World of MENU ...27 Using the Picture Settings 27 Using the Sound Settings 28 Using the Screen Settings 29 Using the PC Settings...
Operating Instructions - Page 10

When a 4:3 image is for purchasing this Sony LCD Digital Color Television. HDTV uses a wider screen than conventional standarddefinition TV. 16:9 (high-definition) source Most HDTV signals use a wide screen aspect ratio of the TV to adjust the 4:3 image to fit the entire screen (see black bars on the sides. You can enjoy crisp, clear images, smooth movement and high...
Operating Instructions - Page 12

Be careful not to pinch your hands or the AC power cord when you install the TV to the Table-Top Stand. 4 Use the supplied screws to attach the TV unit to tighten at approximately 1.5 N·m {15 kgf·cm}. 12 ...the Table-Top Stand and align the screw holes. Getting Started 3 Gently slide the TV unit onto the neck of TV Do not put stress on the LCD panel or the frame around the screen.
Operating Instructions - Page 18

...the HD15-HD15 cable. If this TV displays all picture format types in a resolution of 1,920 dots × 1,080 lines. 18 qa AC IN Connects the supplied AC power cord. VIDEO IN 1 is ...the picture is PCM/Dolby digital compatible. 0 AUDIO OUT L-AUDIO-R (FIX) Connect to the left side panel of Dolby Laboratories. Getting Started Item 3 VIDEO IN 1 S VIDEO Description Connects to the S VIDEO ...
Operating Instructions - Page 22

.... The Initial Setup screen appears when you want to use air signals, please connect antenna. The Initial Setup screen appears. 2 Press ...;ais Initial Setup First please connect cable or antenna. POWER 1 Press to scan antenna channels as described on pages...will start Auto Initial Setup If you turn on your TV, you finish connecting your TV for the first time. To run Initial...
Operating Instructions - Page 23

... +/- 0 MUTING How to Add to Favorites While tuned to the channel you want the TV to turn off Closed Captions (CC). Press to display the MENU with 0-9 and ENT buttons to Favorites", then press . Press to the previous screen when displaying MENU items and settings. To cancel Sleep Timer, press SLEEP repeatedly until...
Operating Instructions - Page 24

Press repeatedly to turn on and off the TV. Changing the Wide Screen Mode for PC Timing Incoming PC signal Incoming PC signal 800 × 600 1280 × 768 m Normal m Normal Full 1 Full 1 Full 2 Full 2 24 Full Zoom Normal is not available. Basic Operations Button qa POWER qa qs WIDE qs Description Press to step...
Operating Instructions - Page 25

... through channels, press and hold down either +/-. The TV alternates between two channels. Inputs can be changed by matching the e and E on -screen cursor. You may also press RETURN to exit this... Description Press to display the list of external inputs is associated with your current input: analog TV, digital TV or external inputs. (See pages 27, 28, 32 and 36.) While in the PIP ...
Operating Instructions - Page 26

... TV functions and settings (see "Overview of MENU" on and off before unplugging the power cord. 26 Press to turn on page 27). 2 INPUT Press to adjust the volume. VOLUME + Press to display the list of external inputs is turned on. To scan quickly through channels, press and hold down buttons. In the MENU screen...
Operating Instructions - Page 27

... on the screen rather than a variety of tasks intuitively with a control panel on the ...remote control. Adjust to brighten or darken the picture. Adjust to brighten or darken the backlight. Warm Select to give the white colors a neutral tint. Neutral Select to store your TV...green tones. Adjust to perform a variety of remote control button presses.
Operating Instructions - Page 36

... Solid, Translucent, Transparent, Flashing 36 Digital CC Allows you can also access Power Saving by adjusting the backlight brightness. Select from Off, Low and High. Programming...dialogue or sound effects of your TV. Select Text, and then select either half or the whole screen (if available). Using the Menus Option Description Power Saving Select to set to ...
Operating Instructions - Page 37

... Power Saving mode to Low or High, it will enhance the black level. TV is locked to one of its serviceable life. (3-5 years in the TV's...that Cable in the Channel settings is broken or bent. screen. ❑ Check if the antenna has reached the ...10065; correct/The picture is connected securely. ❑ Turn on the power of the TV. ❑ Check antenna/cable connections. Only snow and...
Operating Instructions - Page 38

... (page 29). Black bands appear at the remote control sensor of Text1-4. try turning off the fluorescent lamps. ❑ Keep the remote control sensor area clear from obstacles. Certain programs on again.) Release the V button. How to reset the TV to factory settings. ❑ Turn on the settings screen, then enter the following master password...
Operating Instructions - Page 42

... AUDIO (Stereo mini jack): 500 mVrms Impedance: 47 kilohms Power Requirement: 120 V-240 V AC, 50/60 Hz Screen size (in inches): 40, 46, 52 Speaker/Full range (2): KDL-40S4100: (in mm) 57.5 × 126 (in inches) 2 3/8 × 5 KDL-46S4100: (in mm) 65 × 147 (in inches) 2 5/8 × 5 7/8 KDL-52S4100: (in mm) (in inches) 65 × 147 2 5/8 ×...

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