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Sony KDL-40EX520 Support Question

Sony KDL-40EX520 Support Question

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Question posted by kobuspalvie on September 19th, 2011

On/off 'switch' On Tv

I have a Sony Bravia KDL 40EX520 LCD LED TV. I can't turn my TV on and off using the on/off "switch" near the bottom left hand corner of my TV. I can, however, do so with the remote control.

Current Answers

Answer #1: Posted by TVDan on September 19th, 2011 9:49 AM
This answer was accepted by the poster of the original question.
TVDan

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August 8th, 2011

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If you are saying the remote doesn't work the to test the remote simply point it at your camera on your cell phone. if you see a glow when you press buttons, then the remote is working. then the problem is likely the remote sensor in the TV. A-1792-877-A HLR2 BOARD.

This is under warranty, so call Sony to setup repairs


TV Dan
Answer #2: Posted by kcmjr on September 19th, 2011 2:17 PM
kcmjr

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This sounds like the switch may have simply failed.  They're just cheap plastic.

It's also possible that a wire came loose or that the logic board has failed.

If you're OK with only using the remote then I wouldn't worry about it.

Beyond that you can try opening it up and looking around (which may break other things) for a loose wire or you'll need to send it in for servicing.


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Related Sony KDL-40EX520 Manual Pages

Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 1

.../46EX520/40EX527/40EX525/40EX523/ KDL-40EX521/40EX520/32EX527/32EX525/32EX523/32EX521/32EX520/32EX427/ KDL-32EX425/32EX423/32EX421 KDL-46CX525/40CX527/40CX525/40CX520/32CX527/32CX525/32CX520 For product protection and safety reasons, Sony strongly recommends that you use the Wall-Mount Bracket model designed for your TV and that the wall-mounting of your TV is performed by mishandling...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 2

...Using Sony Wall-Mount Bracket (SU-WL500) −  − Dimension Table Screen center point  Model Name XBR-55HX92* XBR-46HX92* KDL-55HX82* KDL-46HX82* KDL-60NX72* KDL-55NX72* KDL-46NX72* KDL-40NX72* KDL-60EX72* KDL-55EX72* KDL-46EX72* KDL... to the TV installation dimensions table. Refer to install your...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 3

... Model Name KDL-32EX72* KDL-55EX62* KDL-46EX62* KDL-40EX62* KDL-46EX52* KDL-40EX52* KDL-32EX52* KDL-32EX42* KDL-46CX52* KDL-40CX52* KDL-32CX52..., the "" indicates numbers and/or characters specific to your TV's operating instructions for Using Sony Wall-Mount Bracket (SU-WL500) −  − Figures...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 4

... is in a vertical position before turning it on. Refer to install corresponding accessories on the model of your TV. • Be sure to remove the joint when the Table-Top Stand is not attached to the TV. • Be sure the TV is larger than to the Instructions for Using Sony Wall-Mount Bracket (SU-WL500...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 5

... the TV onto the Base Bracket. Additional Information for Using Sony Wall-Mount Bracket (SU-WL500) −  − Screw and Hook Locations Diagram/Table Model Name Screw Locations XBR-55HX92*/46HX92* e, j KDL-55HX82*/46HX82* e, j KDL-60NX72* d, g KDL-55NX72*/46NX72*/40NX72* e, j KDL-60EX72* d, g KDL-55EX72...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 6

... ×2 ×2 ×4 Soft cloth Square hole Additional Information for Using Sony Wall-Mount Bracket (SU-WL500) −  − Determine the screw locations and secure the Mounting Hooks to the rear of the TV. 6 Secure the Mounting Hooks to the rear of the TV. Refer to the "Screw and Hook Locations Diagram/Table" (page...
Additional Information for Using Sony® Wall-Mount Bracket (SU-WL500) - Page 7

... Soft cloth ✍ • Be sure to adjust the right and left arms to the same angle. • Make sure that the two arm...) is screwed in securely. Additional Information for SU-WL500. When installing the TV parallel to the Instructions for Using Sony Wall-Mount Bracket (SU-WL500) −  − For KDL-46CX52*, 40CX52*, 32CX52* Screw (+PSW6 × 16) Mounting...
Setup Guide (Operating Instructions) - Page 1

...-385-12(1) LCD Digital Color TV Setup Guide (Operating Instructions) Getting Started Using Your BRAVIA TV Network Setup Additional Information Sony Customer Support U.S.A.: www.sony.com/tvsupport Canada: www.sony.ca/support United States 1.800.222.SONY Canada 1.877.899.SONY Please Do Not Return the Product to the Store KDL-46EX523 / 46EX521 / 46EX520 / 40EX523 / 40EX521 / 40EX520 / 32EX523...
Setup Guide (Operating Instructions) - Page 2

..., related to design, color or TV system. • The illustrations of the remote control used in this manual are not in any...data from Rovi Corporation and/or its subsidiaries. Your BRAVIA TV is a trademark. Changes to them whenever you call...trademark and "PS3" is a trademark or registered trademark of Sony Computer Entertainment Inc. Gracenote Software, copyright © 2000present ...
Setup Guide (Operating Instructions) - Page 4

... batteries into the remote control 6 Before setting up your TV 7 1: Attaching the Table-Top Stand 7 2: Adjusting the viewing angle of the TV 8 3: Connecting the TV 9 4: Securing the TV ...12 5: Bundling the cables 13 6: Running initial setup 14 Using a Wall-Mount Bracket 14 Installing the TV Against a Wall or Enclosed Area 15 Using Your BRAVIA TV Watching the TV...16 Selecting various...
Setup Guide (Operating Instructions) - Page 5

... (e.g. Contents of the i-Manual How to Use i-Manual "BRAVIA" TV Features Presence Sensor "BRAVIA" Internet Video Wireless LAN / Wireless LAN Ready "BRAVIA" Sync with "Control for further explanation of the features of your BRAVIA TV and learning basic operations with this manual, see page 20 of the i-Manual may differ depending on the remote control, and select an item. To...
Setup Guide (Operating Instructions) - Page 6

...; 14) (3) (for KDL-40/32EX52x except KDL-40/32EX521 (Mexico models)) Assembling screws for Table-Top Stand (M5 × 16) (2) (for Remote Control • Point your remote control directly at the IR sensor located on your TV. • Make sure that they are blocking the path between the remote control and the IR sensor on the remote control. *2 Assembling the Table...
Setup Guide (Operating Instructions) - Page 7

...completely before powering the TV on the LCD panel or the frame around the screen. • Be careful to not pinch your hands or the AC power cord when you can mount your TV to a wall right... may cause the TV to show poor picture and/or poor color. B KDL-46/40/32EX52x (except KDL-40/32EX521 (Mexico models)) Guide pins (Continued) 7 Look for proper attachment. 1 Place the TV unit on the Table...
Setup Guide (Operating Instructions) - Page 8

...TV. • To prevent damaging the surface of the LCD display, make sure to place a soft cloth on the work surface. • When installing the TV on the rear of the TV. B KDL-46/40/32EX52x (except KDL...hand to the Table-Top Stand. B KDL-40/32EX521 (Mexico models) Guide pins ~ • Align the TV from the TV... of the TV. B KDL-40/32EX521 (Mexico models) ~ • If you use an electric ...
Setup Guide (Operating Instructions) - Page 16

... select an input. To use the Guide Press GUIDE to display the Rovi On Screen Guide to view scheduled programs or to select a program to turn on the TV. Press again to enter 2.1, press , and . 0-9 2 16 or To use 0-9 For example, to exit the Guide. Press 1 (power) on the TV or I/1 on the remote control to watch.
Setup Guide (Operating Instructions) - Page 17

... in manual (i-Manual). 3 SYNC MENU Displays the BRAVIA Sync Menu to operate the BRAVIA Sync-compatible equipment that is connected to the TV. 4 F/f/G/g/ Moves the on-screen cursor, and confirms the item. 5 OPTIONS Displays a list of the remote control Use the supplied remote control to turn the TV on all of the remote control functions, press i-MANUAL and see the built-in...
Setup Guide (Operating Instructions) - Page 19

... items, such as Music Search, Internet Browser, etc. Favorites/History Settings Widgets Provides quick access to the TV. You can enjoy photo/music/video content via USB devices or the home network. Using Your BRAVIA TV Home menu map After pressing HOME on the remote control, following icons are available depending on your viewing history. 19
Setup Guide (Operating Instructions) - Page 26

... off , while leaving only the TV sound on the remote control. Some programs cannot • Check the antenna or dish. When the 1 (standby) indicator is composed of the TV for a preset time, the picture automatically turns off , disconnect the AC power cord, and contact Sony Customer Support (information provided on the TV to "Troubleshooting" in front of...
Setup Guide (Operating Instructions) - Page 27

.... • Enter 4357 for Your BRAVIA Safety is securely fastened. If you begin cleaning your TV. • Wipe the LCD screen gently with a solution of the TV. Press SYNC MENU, select TV Control and then select Home (Menu) or Options to prevent it from cleaning has evaporated. Condition Explanation/Solution The remote control does • Replace the batteries.
Setup Guide (Operating Instructions) - Page 30

... for TV installations. This equipment should allow you are designed to http://esupport.sony.com for a Class B digital device, pursuant to safety during the installation. 30 Availability of digital cable television programming in a particular installation. KDL-46EX523/KDL-46EX521/ KDL-46EX520/KDL-40EX523/ KDL-40EX521/KDL-40EX520/ KDL-32EX523/KDL-32EX521/ KDL-32EX520 SU-WL500 Use with...

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