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Sony BDV-HZ970W Support Question

Sony BDV-HZ970W Support Question

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Question posted by cstephens333 on December 10th, 2011

Bdv-hz970w S-air Surround

I JUST BOUGHT A BRAND NEW BDV-HZ970W AND THE BACK SURROUND S-AIR SPEAKERS WILL NOT WORK PROPERLY. They work fine for a couple of minutes then they go out then come on again like they are loosing signal which is impossible because they are only 10' away. I have tried everything, signal A.B AND C. I have paired the unit properly. I have moved the receiver closer I have checked the s-air wireless cards and it still does the same thing. Please help I am very disappointed...      

Current Answers

Answer #1: Posted by mattyx2 on March 19th, 2012 10:20 AM
mattyx2

Member since:
March 19th, 2012

Points: 0
100
points
I think I found a solution.  So far it has worked for me.  I wrapped the EZWT100 card on the reciever and on the wireless unit with tin foil, that's right, tin foil.  Cover half of it, just enought to cover it when plugged into the receiver. It has something to do with your wireless router in the house sharing the same 2.4 Ghz signal.  Although the unit is sitting next to the reciever, so they are not that far apart, but I have enough cable to have the speakers in the rear and it works great.

This has been working so far.  Give this a try and see if this works for you.

Related Sony BDV-HZ970W Manual Pages

Operating Instructions - Page 1

4-187-302-11(1) Blu-ray Disc/DVD Home Theatre System Operating Instructions BDV-HZ970W / IZ1000W ©2010 Sony Corporation
Operating Instructions - Page 2

...decide what works best. ...Blu-ray Disc / DVD Home Theatre System is used in accordance with this model manufactured for the latest information. consult a doctor if you notice an abnormality in the literature accompanying the appliance. This symbol is located on the laser protective housing inside the enclosure. Record the serial number in the U.S.A. Model No. BDV-HZ970W...
Operating Instructions - Page 5

...; Other system and product names are generally trademarks or registered trademarks of the manufacturers. ™ and ® marks are for BDs, DVDs, Super Audio CDs, or CDs unless otherwise specified by Gracenote®. Gracenote Software, copyright © 2000-present Gracenote. • "BD-LIVE" and "BONUSVIEW" are trademarks of Blu-ray Disc Association. • "Blu-ray Disc" is...
Operating Instructions - Page 13

...Flashes green quickly. B S-AIR/STANDBY indicator You can check the status of wireless transmission of surround speaker audio signals between the main unit and the surround amplifier is active. Indicator Turns green. Flashes orange. Turns red. The surround amplifier's protection is not set up , or either the surround amplifier or the whole system is established correctly, but...
Operating Instructions - Page 14

... • Names of buttons that work after pressing the TV or STB ...system's home menu. See "Controlling Your TV or Other Components with yellow label. You can operate this Blu-ray Disc/ DVD Home Theatre System. J OPTIONS (page 38) Displays the options menu on the system... receiver, etc. ql qk qj qh GUIDE MEN ONE-TOUCH THEATER PLAY AV BRAVIA Sync STB TV BD 123 456 789 0 CC...
Operating Instructions - Page 15

...FUNCTION (pages 32, 44) Selects the playback source. Y THEATER (page 51) Switches to the previous display. X PAUSE Pauses...disc containing JPEG image files is inserted. O SYSTEM MENU (pages 33, 40, 43, 44) Enters the system menu. REPLAY/ADVANCE Briefly replay the current scenes for 10 seconds./Briefly fast forwards the current scenes for Java interactive operations on some Blu-ray...
Operating Instructions - Page 17

... sound by purchasing the Wireless Surround Speaker Kit (WAHT-SBP2, optional). Subwoofer Center speaker Front left speaker (L) Front right speaker (R) Surround left speaker (L) Surround right speaker (R) 30 30 45 45 C Surround back left speaker (L) (optional) C Surround back right speaker (R) (optional) Note • To use the surround back speakers, set [Surround Back] (page 54) in...
Operating Instructions - Page 19

...) 30 mm (1 3/16 inches) 5 mm (7/32 inch) 10 mm (13/32 inch) Hole on the back of the speaker 2 Fasten the screws to 13/32 inch) 19US BDV-HZ970W For the front speakers BDV-IZ1000W For the center speaker 219 mm (8 5/8 inches) 330 mm (13 inches) 8 to 10 mm (11/32 to 13/32 inch) For...
Operating Instructions - Page 28

... this system supports various security functions. USB Wireless Setup Use a wireless LAN via the wireless LAN function is a risk of unauthorized access or interception of January 2010. The USB Wireless LAN Adapter may be available in accordance with BDV-HZ970W). LAN ...64), and follow the onscreen instructions to Internet audio, use BD-LIVE, and update the Home Theatre System software.
Operating Instructions - Page 30

... green) when the system is turned on . Getting Started 4 Press "/1 to turn green, see "Using an S-AIR Product" (page 46). About the standby mode The surround amplifier enters standby mode automatically (the S-AIR/STANDBY indicator turns red) when the main unit is in [Speaker Settings] to [Yes] (page 54). 123 456 789 0 "/1 C/X/x/c, HOME 1 Turn on the...
Operating Instructions - Page 35

... that the signal from the system appears on your TV screen. 2 Press Z, and place a disc on the home menu and playback starts. If you use USB memory as local storage, all saved data in [Video] to delete unnecessary data. appears on the disc tray. 3 Press Z to close the disc tray. Enjoying Blu-ray 3D You can be...
Operating Instructions - Page 41

... ears. • "MUSIC": The system provides the sound for music. • "SPORTS": The system adds reverberation for sports programs. • "NEWS": The system provides the sound for voice programs, such as the system selects the optimum mode automatically. To avoid cutting the sound, select other than "AUTO." • Depending on Blu-ray and DVD, etc., "HD-D.C.S."
Operating Instructions - Page 47

... outputs sound according to the operating instructions of 7.1 channels when you turn the system off while [Standby] is set [Surround Back] in [Speaker Settings] to select the desired setting. • [On]: You can enjoy the S-AIR receiver while the unit is in the front panel display. 47US External Audio Device The power consumption during...
Operating Instructions - Page 53

...], then press . Note • While the Auto Calibration function works: - do not press any button. - The home menu appears on and you use the surround back speakers, set connection of the speakers. If you install the surround amplifier in an improper location, such as another room, proper measurement will not be obtained. • When you install the...
Operating Instructions - Page 64

...has been made properly. 64US x [System Information] You can display the system's software version ...can display the registration or deregistration code for about 30 minutes, the system enters standby mode automatically. [Off]: Turns off the ...work while the sleep timer is displayed. [Cancel]: The system returns to the network. [Manual]: Downloads disc information when you of the disc...
Operating Instructions - Page 71

... damage to SURROUND (page 29). - Move the system away from the surround back speakers, set [Surround Back] in [Speaker Settings] to [Yes] (page 54). • Flashes red. - Depending on the surround amplifier. • Flashes orange. - Use direct tuning. • You are attempting to turn on for about half an hour. • The system cannot play a recorded disc that cannot...
Operating Instructions - Page 75

... rear of a BD/DVD may not be compatible with this system conforms to the Compact Disc (CD) standard. Discs that conform to the operating instructions supplied with the recording device. DualDiscs and some discs may be intentionally set by software producers. Additional Information Playable Discs Blu-ray Disc1) DVD3) CD3) BD-ROM BD-R2)/BD-RE2) DVD...
Operating Instructions - Page 82

... is independently provided. A single layer Blu-ray Disc holds up to 25 GB, and a dual-layer Blu-ray Disc holds up menus, selection of either the 1080i specification* or the 720p specification** on Blu-ray Disc/DVD players. BD-ROM BD-ROMs (Blu-ray Disc Read-Only Memory) are commercially produced discs and are available in this format, the surround speakers output stereo sound with the...
Operating Instructions - Page 83

... the spatial properties of the original recording without adding any new sounds or tonal colorations. This is Sony's new innovative home theater technology using an advanced, high-purity matrix surround decoder that supports up to the all programs encoded in Dolby Surround. There are able to enjoy Blu-ray and DVD movies at 30 frames per second. HD...
Operating Instructions - Page 85

... Digital 41, 82 Dolby Digital Plus 82 Dolby Pro Logic II 83 Dolby Surround Pro Logic 83 Dolby TrueHD 83 DTS 41, 83 DTS Neo 6 83 ... Settings 65 Resetting 65 S S-AIR 46, 84 Mode 47 Pairing 48 RF Change 49 S-AIR receiver 46 Standby 47 S-AIR Settings 63 Screen Format 60 Screen... 1080/24p Output 60 BD-LIVE 35 BD-R 82 BD-RE 82 Blu-ray Disc 82 BONUSVIEW 35 BRAVIA Internet Video 38 C CD 75 Child Lock 55...

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