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Sony Ericsson Xperia neo Support Question

Sony Ericsson Xperia neo Support Question

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Question posted by elleinad59 on May 17th, 2012

Cannot See New Messages

Hi, I just changed my sim card and this weird thing strarted happening. You see, I imported all my contacts and messages from my previous simcard, however, now when I use the phone, I get the notification for new messages but they don't automatically go to the top of the message section. Also, when I finally scroll down to that person's name, I can see the first part of the message they sent. However, when I click on their name, the message aappears non-existant. As in all I see is the previous messages before I changed the sim card. New messages I send also can't be seen, i don't know why. But they are being recieved. Any help would be greatly appreciated. I need replies ASAP!

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Related Sony Ericsson Xperia neo Manual Pages

User Guide - Page 4

... Media Go 92 Connecting your phone to a TV set 94 Location services 95 Using GPS 95 Google Maps 95 Getting directions 96 Locking and protecting your phone 97 IMEI number 97 SIM card protection 97 Setting a screen lock 98 Updating your phone 100 Updating your phone wirelessly 100 Updating your phone using a USB cable 100 Phone settings overview 101 4 This...
User Guide - Page 6

... read the Important information leaflet before you use . Some of this User guide are not supported in all countries/ regions or by all networks and... an Internet version of the services and features described in this publication. © Print only for private use your network operator or service provider to the GSM International Emergency Number 112. Please contact your mobile phone.
User Guide - Page 8

... insert the SIM card and the memory card in the relevant slots. Then lift up the cover slowly but firmly. Getting started Assembly To remove the battery cover • Insert the tip of your finger or a thin object firmly into the opening on the bottom side of the phone. To remove the memory card •...
User Guide - Page 9

...lock When your phone is on the touch screen when you enter essential settings. Set up your SIM card PIN when requested, and select OK. helps you can change it vibrates. ...; Basic phone settings such as language, Internet, time and date. • Wi-Fi® settings - Import your old contacts, select your phone language, optimise your SIM card PIN, press . To turn on the phone 1 Press...
User Guide - Page 10

... in, you 'll always have everything in one place. Sony Ericsson account Store your phone contacts on your memory card or SIM card to be synchronised, then you should import these contacts from your Sony Ericsson account. Exchange Active Sync account Synchronise your new phone before you have a backup online. Accounts and services Sign in to your online service...
User Guide - Page 25

... start using the Internet and send messages right away. • In some cases you turn on page 91. If a portable handsfree is also possible to download these settings: • For most mobile phone networks and operators, Internet and messaging settings come preinstalled on your Home screen, tap . 2 Find and tap Settings > Storage > Unmount SD card. 3 After...
User Guide - Page 28

Call handling To make emergency calls in any country, with or without the SIM card inserted, if you are using regular headphones without the first 0) and phone number, then tap Call. To decline a call • Drag to the right across the screen. To change the ear speaker volume during a call . To make an emergency call 1 From...
User Guide - Page 29

... 1 When you have activated call . To view your SIM card. Your voicemail service number is activated, you will be notified by a beep if you have missed a call, downwards. 2 Tap Missed call waiting, you want to Contacts. 3 Tap the desired contact, or tap Create new contact. 4 Edit the contact details and tap Done. To reject a second call •...
User Guide - Page 32

Just tap on the SIM card. This is an Internet version of limited memory on the contact to access this information in one easy overview. Getting contacts into your new phone: Synchronise your phone with contacts already stored with the contacts in one phone to another using this method because of this process manually. Import contacts from a memory card. Import contacts from a SIM ...
User Guide - Page 33

... sent using Bluetooth™ technology 1 Make sure you can add the imported memory card contacts under that account. Contacts screen overview 1 2 3 4 5 6 7 1 Tap here to create a contact 2 Contact search field 3 Touch a contact to view its details 4 Icon shows contact's status on and your phone set up a synchronisation account, you receive a new text message, multimedia message, or...
User Guide - Page 34

... before a contact phone number, you can join such duplicates to create a single entry. To view your communication with a contact 1 From the Home screen, tap , then tap . 2 Tap the contact you want to view. 3 To view your communication with duplicate entries in your Contacts. If this happens, you can use the number when you make the changes you want...
User Guide - Page 38

... contacts, tap the phone number you want to create a new contact. 6 Edit the contact information and tap Done. To call . Text and multimedia message options To change the delivery report settings for outgoing messages 1 From your Home screen, tap , then tap Messaging. 2 Press , then tap Settings. 3 Tap Delivery report to activate or deactivate the delivery report. To change the notification...
User Guide - Page 78

... close as possible to clean the lens. 78 This is added to steady your subject in , you achieve a better result. Use a plain background A plain background helps highlight your lens clean Mobile phones are used in all kinds of weather and places, and carried in the camera lens becoming dirty and covered with details of...
User Guide - Page 97

... IMEI number in your phone IMEI number Every phone has a unique IMEI (International Mobile Equipment Identity) number. If you have to enter your SIM card will still work with a new SIM card. You need to enter a PIN (Personal Identity Number). If the SIM card lock is an Internet version of this publication. © Print only for private use your IMEI number...
User Guide - Page 98

... the screen is very important that will be used to restore important data such as contacts and messages. To change the SIM card PIN2 1 From the Home screen, tap . 2 Find and tap Settings > Call settings > Fixed dialling numbers > Change PIN2. 3 Enter the old SIM card PIN2 and tap OK. 4 Enter the new SIM card PIN2 and tap OK. 5 Confirm the new PIN2 and tap OK...
User Guide - Page 102

... activated Connected to another Bluetooth™ device The SIM card is not inserted The microphone is muted The speakerphone is on The phone speaker is muted Vibrate mode An alarm is set Notification icons The following notification icons may appear on your screen: New email message New text message or multimedia message 102 This is an Internet version of this...
User Guide - Page 108

... Unblocking Key) incorrectly 10 times in your phone are . • The SIM card is in a row. If this works, it . SIM card is an Internet version of a network, but you are correct. Contact your operator. Emergency calls only You are not allowed to use . Error messages No network coverage • Your phone is not working properly. However, in another...
User Guide - Page 109

...Mobile Communications AB, 2011 Publication number: 1248-0175.2 Your mobile phone has the capability to see regulatory information such as the CE mark. You, and not Sony Ericsson, are entirely responsible for private use...of any warranty. Such changes will, however, be ...new editions of use . See http://www.mpegla.com. Software may not accurately depict the actual phone. Use...
User Guide - Page 111

...; account setup 42 GPS 95 H handsfree 25 using 25 hardware keys 12 HD (High Definition) video 79 HDMI 94 Home screen 14 changing 15 I icons 102 in the camera 79 importing SIM contacts 32 improving with BRAVIA Engine 83 infinite button in Timescape 46 input method 19 instant messaging 43 Internet settings 25 web browser 61...
User Guide - Page 112

...cards 35 contacts 35 sending items using Bluetooth 89 services 10 settings 9 call 30 camera 75, 79 Internet 25 messaging 25 MMS 25 still camera 75 Timescape 46 video camera 79 setup guide 9 sharing music 67 photos 86 photos and videos 85 shuffle music 67 silent mode 21 SIM card 97 exporting contacts to 36 importing contacts... update status 45 updating phone 100 usage info 26 ...

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