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Question posted by leeblvd on January 14th, 2017

None Of The Buttons Are Working. Only On Or Off Is Working.

and plug or unplug working.

Current Answers

Answer #1: Posted by Troubleshooter101 on January 15th, 2017 10:31 AM
This answer was accepted by the poster of the original question.
Troubleshooter101

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Does it beep on and off repeatedly until you power-off? I believe it's a Motor Lock. The register receives timing pulses back from the printer whenever the motor is running; if those timing pulses don't come back fast enough, it stops trying to run the motor to prevent burning things up.

It might need a new motor, but it could be something cheap and simple. occasionally a ribbon gets jammed inside the cartridge & stalls the printer. Remove the ribbon cartridge and try turning the knob on it by hand. It should be stiff, but not jammed completely.

More likely, the rod that the printhead carrier slides back and forth on is cruddy with old oil & dust. Remove the ribbon. Raise the black paper-feed section. (Release it by pulling on the two levers on top.) Two screws hold the metal plate that covers the printhead. Remove them and rotate it up to release the hooks that hold the front down. Use a rag with just a few drops of very light oil (My favorite is Marvel Mystery Oil.) to wipe the rod clean.

Plug the power back in and hold a paper feed button down to see if it runs smoothly. Unplug again. If it seems OK, put it back together, including ribbon & paper, apply power, and touch the CL key before anything else. That should release it from the Motor Lock condition. It will finish printing whatever it was doing before.

If cleaning the rail doesn't fix it, look at the 1.5-inch diameter, black disk low on the printer's right rear. The slots on the disk are read optically to produce those timing pulse. If it's clogged with dust, the register may think the printer is stalled. Fix that by brushing it gently. The disk runs through a slot in the optical reader; I use a pipe cleaner to clean the slot.

Thanks


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Related Sharp XE-A406 Manual Pages

XE-A406 Operation Manual in English and Spanish - Page 3

... machine must be plugged in and the mode switch must be allowed to recharge for service - The water could cause the register to initialize the cash register before operating your purchase...you know, all batteries will lead to gain full understanding of the SHARP Electronic Cash Register, Model XE-A406. English English INTRODUCTION Thank you very much for future reference. SD logo is...
XE-A406 Operation Manual in English and Spanish - Page 8

...When an error occurs or the or key is to a safe place. • Power save mark When the cash register goes into the power save mode, the power save mark • Clerk code or Mode name The mode you use,... such as %1, (-) and CASH are displayed. Date and time display Date and time appear on page 79. Error message When an error...
XE-A406 Operation Manual in English and Spanish - Page 10

... three times and "??? GETTING STARTED Please follow the procedure shown below. 1 Installing the cash register Find a stable surface near an AC outlet where the cash register will not be subject to clear message after pulling out the plug and initialize the cash register again. Unless the batteries have been discharged, please charge the batteries for one or...
XE-A406 Operation Manual in English and Spanish - Page 11

... catch the paper, feed the paper while pressing the key. 4. 3 Preparing the cash register To make the cash register ready for future use when transferring the cash register. 3. Insert the end of each paper end is cut a paper roll and set... at the right. Cut off excess paper with the register. Make sure each paper roll. Set a paper roll in the paper roll cradle of the printer.
XE-A406 Operation Manual in English and Spanish - Page 12

... excess Slit slack in the paper. 10.Replace the printer cover. 5 Programming date, time and tax The cash register provides text languages of receipts, function texts and foreign currency symbol • Bottle return department • Split ... section for details (page 31). 6 Programming other necessary items While the cash register is preset to understand optional functions.
XE-A406 Operation Manual in English and Spanish - Page 13

... you use department 11 or above, and/or you apply taxable status other than taxable 1 for PO amount, RA amount, Manual tax amount The factory setting makes the maximum amount you can enter. You.../rates since they can be trained Department programming: The cash register is assigned). High amount lockout (HALO) for cash in normal department (group: 0, commission group: 0), taxable status-
XE-A406 Operation Manual in English and Spanish - Page 17

...its registration operation. PLU/sub-department entries For another merchandise classification, the cash register provides a maximum of that department. code is programmed to preset price ...than the programmed upper limit amounts When zero is entered, only the sales quantity is preset, the cash register will act as a repeat entry. code (1 to 99) When using the department code entry key...
XE-A406 Operation Manual in English and Spanish - Page 18

... details, please refer to "PLU/UPC price inquiry (view) function" on page 19. • The cash register refers to preset prices, not referring to "PLU/UPC price inquiry (view) function" on page 20. ...to price information in barcodes. By default, when a preset price is not preprogrammed, the cash register goes into UPC learning function status to guide you cannot enter ISBN and ISSN codes. &#...
XE-A406 Operation Manual in English and Spanish - Page 28

.... Non-add code number entries and printing You can enter a non-add code number such as you press the last. f p For a refund of a sale. The cash register will turn red when the key is pressed. • When you disallowed the program setting of "PLU/UPC price look-up at once. s To enter...
XE-A406 Operation Manual in English and Spanish - Page 33

.... 3. Find the appropriate features for programming 1. Program necessary items into the cash register. Procedure for your needs, and make the necessary programming changes. Put the ... PROGRAMMING Before starting sales entries, you must first program necessary items so the cash register suits your reference. Check to "Various Function Selection Programming 1" section (Job ...
XE-A406 Operation Manual in English and Spanish - Page 34

... ringing sales transactions, you can be added to sales of your local tax office. The tax rate method uses a straight percentage rate per dollar. The cash register comes with the laws of items assigned to the department according to program four different tax rates. The tax table method requires tax break information...
XE-A406 Operation Manual in English and Spanish - Page 35

... taxable amount M1: The maximum value of the minimum breakpoint on a regular cycle (C) We call this point "MAX point." Tax table programming can program the cash register accordingly. Example: Programming the tax rate 4% as tax rate 2 with the l key. • You do need to enter the decimal for fractions.
XE-A406 Operation Manual in English and Spanish - Page 40

.../UPC, start from the beginning without A pressing the key. 2 PLU/UPC Programming The cash register can handle PLU codes and UPC codes. The sub-department is a kind of 4-digit... PLU1200 as PLUs (commission group: 0) associated with department 1 and preset unit price "0". The cash register allows you to keyboard add-on clerk reports. Unit price PLU code UPC code 38 type (normal...
XE-A406 Operation Manual in English and Spanish - Page 42

...Percent rate Currency conversion rate You must set a currency K conversion rate to use . While the cash register is applied to subtotals. % & K Rate for more convenient use key. open or preset (both... these keys. 4 Miscellaneous Key Programming The cash register provides miscellaneous keys such as %, &, -, f, q (when using as RA key), R (when using as PO key), K (when using as CONV key...
XE-A406 Operation Manual in English and Spanish - Page 46

... enter characters according to program text for character entry: H Toggles between single-size and double-size characters. 5 Text Programming The register allows you press the key without pressing the key, the cash register goes to character codes N entry mode. For the layout, please refer to enter numeric characters. For example to the left...
XE-A406 Operation Manual in English and Spanish - Page 47

...-size characters can program characters other than those on the operator display (lower line). Press the key to release it starts with the key, the cash register will disappear when H, N or W is pressed.) Characters entered are programmable by entering the character code and the key. (If numeric N characters entry is selected, "1" is...
XE-A406 Operation Manual in English and Spanish - Page 54

... (max. 4 digits) that is one less than the desired starting number sA Key operation example s2@ 1000 s A Print Consecutive number 2 Various Function Selection Programming 1 The cash register provides various detailed functions listed below. • Function selection for miscellaneous keys • Print format • Receipt print format • Function selection for tax •...
XE-A406 Operation Manual in English and Spanish - Page 58

... since no operation is made Selection: Yes* No Entry: 0 1 001-254 or 999 (Default 030) When 999 is trained for sales entries. In this cash register, the cash register will be displayed at the leftmost position on the lower line of multiplication and split pricing Always enter 0. (Fixed position) Always enter 0. (Fixed position) Always...
XE-A406 Operation Manual in English and Spanish - Page 131

... option, either repair the defect or replace the defective Product or part thereof with a new or remanufactured equipment at 1-800-BE-SHARP. Model Specific Section (Carry-in Service) Your Product Model Number & Description: XE-A406 Cash Register (Be sure to have Proof of Sharp. To find the location of the nearest Sharp Authorized Servicer, call...
Quick Start Guide - Page 1

... right. English 1 Initializing the Cash Register To ensure the cash register operates properly, please use when transferring the cash register. 3. Make sure the power cord plug is caught by the printer auto...MRS.***" will show "0.00" with the paper cutter. Insert the end of the printer. XE-A406 Quick Start Guide The following procedure: 1. Insert the manager (MA) key into the AC ...

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