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Seagate ST1000DM003 Support Question

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Question posted by marc39309 on January 5th, 2016

Bought 6 High Performance 1tb Hdds In 2014 And Over 50% Failed In 2.5 Years.

The HDD model number is ST1000DM003. What kind of a product is this if 3 HDDs out of 6 failed just after 2 years of use. Lost a lot of data and money. Please shed some light. I own my own server farm and at this point in time I will never buy Seagate products. Just ordered 10 WD HDDs which seem to have a far higher rate or reliability.

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Answer #1: Posted by Odin on January 5th, 2016 7:07 PM

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Odin

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I think you're confusing us [an independent help site] with Seagate. Your complaint or inquiry should go to Seagate, for which I've provided contact information at the bottom. An additional or alternative course would be to use a complaint site such as https://www.gripeo.com/ or http://www.consumeraffairs.com/, each of which is designed to get action from the offending companies.

Seagate Technology, LLC
10200 S De Anza Blvd
Cupertino, CA 95014
Fax: 831-438-3320

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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