Samsung WF363BTBEUF/A1 Support Question
Samsung WF363BTBEUF/A1 Support Question
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Question posted by emace on May 27th, 2015
Soap Dispenser Problem
I purchased a floor model washer and there appears to be parts missing in the soap dispensing drawer. There is a dish for the detergent but nothing for the fabric softener or bleach. I would like to see a picture of the drawer components so that I know what's missing and find outif I can purchase the missing parts.
Current Answers
Answer #1: Posted by elena3234 on May 28th, 2015 9:24 AM
elena3234
Member since:
May 11th, 2015 Points: 2,480
Member since:
May 11th, 2015 Points: 2,480
Yes, there should be a blue insert for bleach/fabric softener, I attached an image found on Samsung's online troubleshooting guide [http://support-us.samsung.com/cyber/popup/iframe/p.../A1&from_osc=&idx=419645&modelcode=WF363BTBEUF/A1&].
You can try a search on Google for replacement parts for your model #, or go to this page [http://support-us.samsung.com/cyber/popup/iframe/p...] on Samsung's site and click "Live Chat" at the bottom to get advice directly from the company.
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Related Samsung WF363BTBEUF/A1 Manual Pages
Quick Guide Easy Manual Ver.1.0 (English, French, Spanish) - Page 1
...
The drain hose must be Laundry tub must be no more.
6 MOVE THE WASHER TO ITS FINAL LOCATION AND MAKE SURE IT IS LEVELED.
INSTALLATION COMPLETION CHECKLIST
□ Washer plugged in
(90cm).
(245 cm).
An unlevel washer may cause vibration.
8
Final Test : Water leakage , Vibration & Noise
1. WASHING MACHINE
INSTALLATION GUIDE
Parts supplied
Tools needed
Wrench...
User Manual Ver.1.0 (English, French, Spanish) - Page 7
...floor to children. - If a child places a plastic bag over his or her head, the child may result in injury. If the detergent drawer is flooded, cut the power immediately and contact your hand under the washer...power plug. This may result in abnormal vibrations, noise, or problems with wet hands. - Do not open , you put laundry into the wall socket again may result in injury. -
...
User Manual Ver.1.0 (English, French, Spanish) - Page 8
...detergent, dirt, food waste, etc., unplug the power plug and clean the washer using a damp, soft cloth. - Open the faucet slowly after a long period of a drainage problem...laundry gets caught in the door, it may result in water leakage.
Insert the laundry into the washer...safety information
Do not attempt to a part or
in water leakage. Failing to do...purchased is a drainage problem. -
User Manual Ver.1.0 (English, French, Spanish) - Page 9
...burns. This may result in injury or damage to the washer, walls, floor, or clothing due to abnormal
vibrations. * Items not... Do not spray volatile material such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on...laundry to a malfunction. Do not press the buttons using sharp objects such as possible. Do not operate the washer when the detergent dispenser...
User Manual Ver.1.0 (English, French, Spanish) - Page 10
... in problems with the washer. Do not use hardened detergent. - Do not use natural hand-washing soap in the washer. -
If rust appears on the surface of the tub, apply a neutral cleansing agent to the surface and
use a sponge to abnormal vibrations. - Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated...
User Manual Ver.1.0 (English, French, Spanish) - Page 11
... Fabric care chart
34 35 Helping the environment 35 Declaration of the control panel
22
Child Lock
23
Spin Only
23
Garment+
23 Using steam wash (WF363*, WF365*)
24 Detergent use 24 Features
CLEANING AND MAINTAINING YOUR WASHER
26
26 Cleaning the exterior 26 Cleaning the interior 26 Cleaning the dispensers 26 Storing your washer...
User Manual Ver.1.0 (English, French, Spanish) - Page 17
... and the standpipe. by hand until snug, then tighten two-thirds of each coupling on the washer.
Stand pipe
Hose retainer
Tie strap
96" Max 18" Min
Coupling
3.
If either or both...the inlet hoses to the water faucets, make sure a washer is attached to a standpipe, be restricted in any way - Make
sure the hose with pliers. Laundry tub
2.
You must be at least 18 in the ...
User Manual Ver.1.0 (English, French, Spanish) - Page 19
...dispenser (see pages 20~21). 6. Press the Power button. 4. Press the Start/Pause Button. 7. To ensure thorough cleaning, add items within five minutes of your washer while it will make a series of the cycle. Add detergent..., the Door Lock light goes out and "End" appears in the cycle better. Do not place anything on the water pressure, water temperature, detergent, and laundry. 9.
User Manual Ver.1.0 (English, French, Spanish) - Page 20
... sturdy, colorfast fabrics, and heavily soiled garments. Heavy Duty - This cycle heats the water to 150 °F to normally soiled garments. This will remain locked for your washer door will determine the tumble pattern and spin speed for the type of load. Perm Press - Normal -
To minimize wrinkling of laundry
WF361_363_365-02832J-03_EN_20120829...
User Manual Ver.1.0 (English, French, Spanish) - Page 21
.... It cleanses drum of laundry _21
WF361_363_365-02832J-03_EN_20120829.indd 21
2012-08-31
12:38:19 No detergent or bleach needed. (see page 29)
washing a load of dirt and bacteria.
Eco Warm -
Use for extremely delicate items that need rinsing only or to add rinse-added fabric softener to turn your washer off . Rinse + Spin...
User Manual Ver.1.0 (English, French, Spanish) - Page 23
... entire steam wash cycle.
Add detergent into the dispenser tray for the detected amount of laundry, maximizing the effect of laundry _23
2012-08-31
12:38:19 USING STEAM WASH (WF363*, WF365*)
If you select steam, the steam acts at the most effective times for a wash, and add fabric softener up to continue the wash...
User Manual Ver.1.0 (English, French, Spanish) - Page 24
... the manufacturer's recommendations when adding detergent.
• This compartment holds liquid detergent for dispensing detergent and color-safe bleach, chlorine bleach, and fabric softener. Reducing the amount of detergent may reduce the quality of laundry
WF361_363_365-02832J-03_EN_20120829.indd 24
2012-08-31
12:38:19
High efficiency detergents contain suds suppressors that reduce or...
User Manual Ver.1.0 (English, French, Spanish) - Page 25
... capful.
2. Bleach compartment
Fabric softener compartment
1. For smaller loads, use powdered detergent, remember to put them in the drum together before it may not mix with this washer.
DO NOT exceed the MAX FILL line. The dispenser automatically dilutes liquid chlorine bleach before adding the laundry. The dispenser automatically releases liquid fabric softener at the...
User Manual Ver.1.0 (English, French, Spanish) - Page 26
... to let air circulate inside of damage from the fabric softener and bleach compartments.
3. Turn the water faucets off the water faucets after finishing the day's washing. CLEANING THE DISPENSERS
You may remain in your washer and prevent the unlikely possibility of your washer or laundry. Use a cleanser labeled "Washer safe". Run a Rinse + Spin cycle without a load. 2. Clean...
User Manual Ver.1.0 (English, French, Spanish) - Page 29
..."Pure Cycle" indicator turns off.
For WF365* models Select the Pure Cycle™ cycle by running ...running Pure Cycle at this case, remove the laundry from inside the washing machine.
1. 03 CLEANING...washer _29
2012-08-31
12:38:21 Press the Start/Pause button. In this point will not cause a problem with the washing machine.
• Although generally, the Pure Cycle Auto Alarm appears...
User Manual Ver.1.0 (English, French, Spanish) - Page 30
...washer is in the automatic dispenser after the wash cycle is complete.
• Make sure your washer is running with sufficient water pressure.
• Make sure the Detergent...washer is not touching any other object. • Make sure the laundry load is tightly closed .
• Before your washer... SOLUTIONS IF YOUR WASHER...
PROBLEM
SOLUTION
Will not start your washer will make a ...
User Manual Ver.1.0 (English, French, Spanish) - Page 31
...dispenser when cold or warm wash temperatures are selected.
This is normal. • While your washer is a drain restriction,
call for the door lock mechanism to prevent over -sudsing.
• Use high efficiency detergent...PROBLEM Fills with the wrong temperature water.
SOLUTION
• Turn both faucets on the type of laundry... may appear to be
plugged. • As your washer is ...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 9
... Beginning of Bleach Fill - Every 3 minutes during Service Mode.
Each stage is higher than the Reset water level and then perform the Fast time down test. - Beginning of Fabric Softener Fill - ... located at key points of Spin Session (Here, it is to forward the program to washer before the spinning.) - Beginning of a complete cycle as follows: - Beginning of Fast ...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 14
...problem in drain system, "nd" error will occur after the above, change the motor. • Perform Quick Test Mode or Quick Spin Test. Will Not Spin • Make sure to washer...Harness and Motor Control. (Refer to drain standpipe. • Check internal hose connections (fill, drain systems, dispenser hoses & clamps). • Check rubber boot. CN5 pins 1 & 3 = 11.6ohms ±7%, ...
Trouble Shooting Guide User Manual Ver.1.0 (English, French, Spanish) - Page 15
... more suds generally. • Reduce the amount of Water Valves visually.
(Pre Wash Valve, Cold Water Valve, Bleach Water Valve, Softener dispenses using general detergent. Water Level (frequency): Over 23.80 KHz. If so, refer to washer before servicing, unless testing requires power. TROUBLE SHOOTING
WARNING
To avoid risk of Door Lock Coil. Check...
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