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Question posted by julietoms on January 12th, 2016

Front Load Samsung

My front load won't drain or spin, any ideas

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Answer #1: Posted by TommyKervz on January 12th, 2016 11:55 AM

This answer was accepted by the poster of the original question.

TommyKervz

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January 10th, 2013

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Check for any kink on the drain hose. If any, straight it out.
Check for any restriction in the drain hose.
Close the door and press the Start/Pause Button. For safety reasons, the washer does not tumble or spin withthe door open.
When it is freezing outside, check if it is frozen inside the drain hose.
Check if the water level signal input is correct. Go to Board Input Test Mode.
Go to Quick Test Mode and do Drain Pump Test. Check if there is any twist in the hose (the one between Tub and Drain Pump).
Check if it reads AC 120V at the pump when a spin cycle is selected.
Read the winding resistance of the pump motor. (14.2±7% Ohms).
Check the pump at CN3(PIN3) on PCB. It should read AC 110~120V. (Refer to PCB Connector Check).

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Samsung WF331ANR/XAA Manual Pages

User Manual (user Manual) (ver.1.0) (English) - Page 1

WF350AN* WF331AN* WF330AN* Washer user manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register WF350AN-02833A-03_EN.indd 1 2010-12-09 5:14:33

User Manual (user Manual) (ver.1.0) (English) - Page 2

... washed according to the instructions on the garment label as many loads, you to keep your new VRT™ washer 1. Please check garment care label to handle anything! A beltless direct-drive motor generates a higher spin speed of certain bacteria typically found on the Samsung machines has been tested and passed the required Woolmark Company...

User Manual (user Manual) (ver.1.0) (English) - Page 3

... stacking kit is available for easier loading and unloading. 10.Child Lock The Child Lock function ensures that can hold a 100oz.(6.25 lb) bottle of detergent. 12.Stacking (Model No: SK-3A1/XAA, SK-4A/XAA, SK-5A/XAA) Samsung's washers and dryers can be stacked to raise the washer for purchase from playing with storage drawer...

User Manual (user Manual) (ver.1.0) (English) - Page 4

... installation, use common sense, caution, and care when installing, maintaining, and operating your washer. Unplug the power plug from the wall socket. Call the service center for future reference... 2010-12-09 5:14:51 This manual contains important information on your new Samsung washer. WHAT YOU NEED TO KNOW ABOUT SAFETY INSTRUCTIONS Warnings and Important Safety Instructions in...

User Manual (user Manual) (ver.1.0) (English) - Page 7

...- This may result in an explosion or ﬁre. Plugging the power plug into the washer or remove laundry from the faucet and ﬂoods the appliance, unplug the power plug. - Failing to ... If a child places a bag over its head, it is operating (high-temperature washing/drying/spinning). - If any fuse(such as packaging materials can be slippery. Opening the door by unplugging ...

User Manual (user Manual) (ver.1.0) (English) - Page 8

... the power plug and clean the washer using a damp and soft cloth. - Do not wash, spin or dry water-proof seats, mats...washer completely so that there is removed. - Since the water drained during a high-temperature wash or drying cycle is a draining problem. - This may result in injury as insecticide onto the surface of a draining problem, it is properly tightened. - Insert the laundry...

User Manual (user Manual) (ver.1.0) (English) - Page 9

...injury due to the heat of the oxidation of pets due to do not wash, rinse, or spin laundry contaminated by dry cleaning detergent. - It may cause the tub to clean the appliance. - Do ... thinner or alcohol to rust. - This may result in problems with the washer. Do not wash large laundry items such as not draining. Do not use hot water from the wall socket. - This may result...

User Manual (user Manual) (ver.1.0) (English) - Page 10

... YOUR WASHER 11 WASHING A LOAD OF LAUNDRY 17 11 Checking the parts 12 Meeting installation requirements 12 Electrical supply 12 Grounding 12 Water 12 Drain facility 13 Flooring 13 Location consideration 13 Alcove or closet installation 13 Undercounter installation(washer only) 14 With optional pedestal base or stacking kit 15 Installing your washer 17 Loading your washer 17...

User Manual (user Manual) (ver.1.0) (English) - Page 11

... the unit. Make sure you do not have received all of the items, contact 1-800-SAMSUNG(726-7864). If your washer and inspect it may result in suffocation. Detergent drawer Control panel Door Tub Debris ﬁlter Drain tube Filter cover Parts supplied Wrench Hot water supply hose Cold water supply hose Power...

User Manual (user Manual) (ver.1.0) (English) - Page 13

... may need to be installed on a platform or weakly supported structure. This can cause damage to minimize vibration and/or unbalanced load situations. A 1 in. (2.5 cm) B 17 in. (43.2 cm) 1 in. (2.5 cm) 27 in. (... B. 01 SETTING UP Flooring For best performance, your washer to move slightly during the spin cycle. Wood ﬂoor may cause your washer must have at least a 72 in . (5 cm...

User Manual (user Manual) (ver.1.0) (English) - Page 17

... results. • To add a forgotten item: 1. Close the door. 02 WASHING A LOAD OF LAUNDRY washing a load of laundry LOADING YOUR WASHER • You can ﬁll the tub with similar lightweight items. • When washing big bulky items or a few towels to improve tumbling and spin performance. but DO NOT OVERLOAD the tub. • Overloading may add...

User Manual (user Manual) (ver.1.0) (English) - Page 18

...the heating portion of the Sanitize cycle, your washer door will determine the tumble pattern and spin speed for the type of machine washable Woolmark ...for your laundry, select the Perm Press cycle. The Wool cycle of this washer, M1002 (Woolmark approval number). 18_ washing a load of laundry WF350AN-02833A-03_EN.indd Sec11:18 2010-12-09 5:15:01 washing a load of laundry OVERVIEW OF...

User Manual (user Manual) (ver.1.0) (English) - Page 19

... left on , the washer ﬁlls with cold water and detergent, tumbles, then drains and advances to cycle through the different spin speed options. For lightly soiled loads. To use less water...Heavy Æ Normal Æ Light) Heavy - For moderately soiled loads. Any cycle can be cold to remove more thoroughly remove laundry additives and perfumes. Press the button to 24 hours in the ...

User Manual (user Manual) (ver.1.0) (English) - Page 20

... Lock [ ]" lamp blinks. Deactivating the Child Lock function Press and hold both the Spin and Soil Level buttons simultaneously for approximately 3 seconds. • If the Child Lock function... washing a load of laundry WF350AN-02833A-03_EN.indd Sec11:20 2010-12-09 5:15:03 washing a load of laundry Child Lock This function prevents children from accidently operating the washer and injuring...

User Manual (user Manual) (ver.1.0) (English) - Page 21

... Wash, Wool, Quick Wash, Rinse + Spin, Deep Steam. Use the Cycle Selector to select the appropriate cycle according to the wash. 2. When the Power button is displayed. Open the door. 3. 02 WASHING A LOAD OF LAUNDRY Washing clothes using the cycle selector Your new washer makes washing clothes easy, using Samsung's "Fuzzy Control" automatic control system...

User Manual (user Manual) (ver.1.0) (English) - Page 22

...marked line. 6. Regular detergent is maximized. Reducing the amount of the laundry. Add detergent into the laundry in the wash tub to increase the wash temperature and enhance the soak.... (The Deep Steam cycle automatically selects the Steam Wash function.) 4. Load the washer. 2. DETERGENT USE Your washer is important to pre-treat stains, sort carefully by sensing the weight of...

User Manual (user Manual) (ver.1.0) (English) - Page 23

... (HE) detergent is best if both the Pre Wash compartment and the detergent compartment. 02 WASHING A LOAD OF LAUNDRY FEATURES Automatic dispenser Your Washer has separate compartments for the main wash cycle, which is added to the load at beginning of the recommended amount to the detergent compartment. When adding color-safe bleach with...

User Manual (user Manual) (ver.1.0) (English) - Page 24

... to the bleach compartment. Use the detergent compartment. * Brand names are trademarks of their respective manufacturers. 24_ washing a load of this washer. Pour the recommended amount of laundry Bleach compartment (Liquid chlorine bleach only) 1. Your washer automatically dispenses bleach into the Bleach compartment. It is a powerful chemical and can cause fabric damage, such as...

User Manual (user Manual) (ver.1.0) (English) - Page 25

... laundry. Do not spray cleaners directly on your washer as a result of washing clothes. CLEANING THE INTERIOR Clean the interior of your washer periodically to remove any load in unpleasant conditions, including odors and/or permanent stains on the panel. Remove the siphon cap from detergent compartment. 1 2. Run a Rinse+Spin cycle without any dirt, soil...

User Manual (user Manual) (ver.1.0) (English) - Page 29

... your safety, your washer will not tumble or spin unless the door is closed. • Before your washer starts to ﬁ...laundry load is balanced. • Plug the power cord into a live electrical outlet. • Check the fuse or reset the circuit breaker. • Close the door and press the Start/Pause button to check the door lock and do a quick drain. • There may start your washer...

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