Samsung WA51A5505AV Support Question
Samsung WA51A5505AV Support Question
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Question posted by Marykaybennett56 on November 20th, 2022
Drain Hose
need to extend, does anyone know the dimension of the hose that comes with the machine. Thank yo
Current Answers
Answer #1: Posted by SonuKumar on November 20th, 2022 9:19 AM
SonuKumar
Member since:
May 9th, 2021 Points: 16,638,180
Member since:
May 9th, 2021 Points: 16,638,180
Inspect the drain hose.
Incorrect drain hose installation is the most common reason for drain issues, and service is rarely required. For more information, the full installation instructions are available in the user manual.
Verify the drain hose:
Is not inserted more than 6 inches and less than 8 inches into the standpipe or sink
Is secured so it will not slip down farther
Does not form an airtight connection
Is not kinked, bent, or damaged
Is at least 18 inches high (24 inches for wash basins)
Is not higher than 96 inches (35 inches for wash basins)
Is not using a drain hose extension kit
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
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Regards,
Sonu
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Related Samsung WA51A5505AV Manual Pages
User Manual - Page 2
... information
What you need to know about the safety instructions Important safety symbols Important safety precautions CALIFORNIA PROPOSITION 65 WARNING Critical installation warnings Installation cautions Critical usage warnings Usage cautions Critical cleaning warnings
Regulatory notice
FCC Notice IC Notice Open Source Announcement
Installation
Unpacking your washer What's included Installation...
User Manual - Page 9
... the washer is contaminated by a strong impact.
Open the faucet slowly after a long period of non-use any area other cycles for waterproof fabrics. If the water supply hose comes loose from... WATERPROOF cycle. • Do not use other than a standard fuse. • If you need to repair or reinstall the appliance, contact your nearest Samsung service
center. • Failing to do...
User Manual - Page 10
... supply hose connector is firmly tightened and that the faucet is turned off when the washer is not being used when it may also result in electric shock. Insert the laundry into the washer completely so...8226; The air pressure in the water supply hose or the water pipe may result in damage to a part or in injury. Do not stand on top of a draining problem, it may result in water leakage....
User Manual - Page 17
If you have a problem with the washer or the parts, contact the Samsung customer care center at 1-800-SAMSUNG (1-800-726-7864) or your retailer.
01
08 02
03
09
04
05
06
10
11 12
13
Installation
07
01 Drain hose 04 Active Waterjet nozzle 07 Leveling feet 10 Control panel 13 Power...
User Manual - Page 18
...
Water hoses Tools needed for installation
Wrench
Phillips screwdriver
Level
Adjustable pliers
Measuring tape
NOTE
• If you lose an accessory and want to change without notice for product improvement. CAUTION
• Do not reuse old water hoses, which may leak or burst, causing flooding and/or property damage.
• Make sure rubber washers...
User Manual - Page 20
... tile surfaces do not provide good resistance to vibrations and may need to be reinforced to the standpipe, and the standpipe must be installed on a platform or a poorly supported structure. Dimensions
A
C
B
Model A. Flooring For best performance, the washer must be connected through the hose clip to minimize vibration and/or unbalanced loads.
Depth
D
WA5...
User Manual - Page 25
Attach the drain hose to measure the height from the floor where the washer is placed.
• Draining efficiency may be reduced if the drain system is at the maximum height.
• To prevent the washer from siphoning water, do not use a drain system below are met. Minimum Maximum
39 in. (99 cm) 96 in. (245 cm)
NOTE...
User Manual - Page 26
... center of the tub as shown in . (203 mm)
STEP 4 Level the washer
A
3. Open the lid of the tub. CAUTION
• If using a standpipe, make sure the standpipe and drain hose connection is not airtight.
• If using a standpipe, make sure the drain hose is , the water will appear level in . (203 mm) into the...
User Manual - Page 29
...hose" on page 22. • If the washer rocks and vibrates excessively, level your washer. 3. See "Level the washer" on the washer. Load about 6 lb. Turn the Cycle Selector to check if your washer is properly installed. 1.
Press Power to turn on page 26. The washer...supplied or when
washing and spinning, and should drain well during the spin cycle. of laundry into an AC 120 V / 60 Hz /...
User Manual - Page 32
... not extend past the plastic ring at the top of the tub. For bedding or bedding covers, the recommended load capacity is displayed, redistribute the load.
CAUTION Make sure the laundry is inserted completely. • Any exposed part of the laundry can cause the washing machine to wash improperly or cause damage to the washer...
User Manual - Page 33
... not use a high efficiency detergent such as vinegar, baking soda). depends on the weight of the laundry, the degree of soiling, and the hardness of the water in the washer after the rinse cycle, blocking the drain outlet. Before you start
Untitled-6 33
English 33
2021-05-25 8:26:36 This detergent may...
User Manual - Page 38
...Extends the spinning process to effectively
remove moisture from the load.
Shortened time may differ depending on the selected cycle. Spin Only: To run a drain or spin cycle. Set the washer ...(Level 4): For heavily soiled loads. • (Level 3): For moderately soiled loads. To unload the laundry, run the Spin Only cycle, press Spin for 3 seconds. This level uses a stronger spinning process ...
User Manual - Page 39
....
• This icon indicates that the alarm is locked and cannot be extended when you can control the washer remotely. Wi-Fi
• This icon indicates that Child Lock is needed.
English 39
Untitled-6 39
2021-05-25 8:26:38 The washer enters waiting mode and waits for remote commands. (For more cycles, turn...
User Manual - Page 51
...tub during servicing. Remove any remaining water in the washer tub for an extended period of residue or odor causing bacteria and keep your washer tub fresh and clean, perform the SELF CLEAN cycle... shock only during the SELF CLEAN cycle may present a risk of
liquid chlorine bleach to Hot.
Laundry left in the tub by running a SPIN ONLY cycle prior to starting the SELF CLEAN cycle....
User Manual - Page 52
...
2. CAUTION Failure to leave the washer unused for an extended period of your washer or laundry. Use a cleaner labeled "Washer safe". However, if you intend to... complete, close the water taps and disconnect the water hoses. 4. Cleaning the interior
Clean the interior of washing ...that may be removed, if needed. Clean the following as a result of your washer as recommended below : 1. ...
User Manual - Page 59
... machine will not spin unless the door is closed.
• Use the High or Extra High spin speed cycle. (Applicable
model only)
Load is a drain ...hoses' rubber washers are in . • Make sure the drain hose is pointed downward. (Natural
drain models only) • Make sure the drain hose is not clogged. • Make sure the drain hose is not kinked. • Straighten the drain hose...
User Manual - Page 60
... with warm water, and then wait for the laundry.
Adjust the position of the drain hose to sanitize periodically. • Dry the washing machine interior after releasing the drain hose.
• Make sure the drain hose is installed correctly. Stains on the drain hose connector. • Reconnect the water supply hoses and drain hose, and
then check if water is supplied properly...
User Manual - Page 61
...:42
If the information code remains, contact a Samsung customer service center. Information codes
The washer may display information codes to help you understand what is firmly connected to the hot water tap, laundry may be clogged. • Make sure water hoses are run. NOTE
If the washer displays "1C", the washer will automatically drain for service.
User Manual - Page 62
... electronic control needs to be clogged. • Make sure the drain hose is straight all the way to the drain system. • Turn off the washer, unplug it , wait one minute, and then plug
the washer in again.
Operating the washer with the door open. • Make sure the door is properly closed. • Make sure laundry is...
User Manual - Page 63
... "LC", the washer drains for additional rinsing. • Appears when additional rinsing cycle senses that tub is not clogged. • Turn off the washer, unplug it, wait one minute, and then plug
the washer in again. Spinning does not work. • Make sure laundry is spread out evenly. • Make sure the washing machine is inoperative...
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