Samsung SGH-T599N Support Question
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Question posted by tinabarnard33 on June 2nd, 2015
My Samsung Galaxy Exhibit Sgh T599n Will Not Unlock When I Swipe. It
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Answer #1: Posted by TechSupport101 on June 2nd, 2015 8:58 PM
This could sadly be an indication of a failed touchscreen. This is true if it does not seem to respond at all to your touches or if it seems to hardly sense your touches. Even more if the phone respond to both the external power and volume keys while the lock screen is engaged - otherwise, the phone's system could be just frozen (not uncommon) requiring a battery pull or that you should press and hold the power button for 8-10 seconds to force reboot.
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