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Samsung RF23HCEDBWW Support Question

Samsung RF23HCEDBWW Support Question

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Question posted by sham82ja on July 3rd, 2023

Why Is Not Making Ice ?

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Answer #1: Posted by SonuKumar on July 3rd, 2023 7:47 PM
This answer was accepted by the poster of the original question.
SonuKumar

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If your Samsung RF23HCEDBWW refrigerator is not making ice, there could be several possible reasons for this issue. Here are some troubleshooting steps to help you identify and potentially resolve the problem:
  1. Check the ice maker's power and water supply:
    • Ensure that the refrigerator is properly plugged into a working power outlet.
    • Check that the water supply to the refrigerator is turned on and providing sufficient water pressure. A minimum of 20 psi (pounds per square inch) is required for the ice maker to function properly.
  2. Check the ice maker's ON/OFF switch:
    • Locate the ice maker's ON/OFF switch. It is usually located on the side or front of the ice maker unit inside the freezer compartment.
    • Make sure the switch is in the ON position. If it's in the OFF position, switch it ON.
  3. Verify the freezer temperature:
    • The ice maker won't work if the freezer temperature is too high. The ideal freezer temperature for ice production is around 0°F (-18°C).
    • Check the freezer temperature settings and adjust them if needed.
  4. Clear any ice jams:
    • Sometimes, ice can get stuck or jammed in the ice maker, preventing it from making new ice. Gently remove any ice cubes or obstructions that may be blocking the ice maker's mechanism.
  5. Check the water line and water filter:
    • Inspect the water line that supplies water to the ice maker for any kinks, bends, or leaks. Straighten the line if necessary.
    • If your refrigerator has a water filter, check if it needs to be replaced. A clogged or old filter can affect ice production.
  6. Reset the ice maker:
    • Some refrigerators have a reset button or an ice maker reset option in the control panel. Refer to the refrigerator's user manual to find the reset instructions and try resetting the ice maker.
  7. Check for error codes:
    • Some Samsung refrigerators display error codes on the control panel when there's an issue with the ice maker. Check the display for any error codes and refer to the user manual for their meanings and troubleshooting steps.

If you've tried the above steps and the ice maker still isn't making ice, it's possible that there could be a more significant problem with the ice maker or the refrigerator's internal components. In such cases, it's best to contact Samsung customer support or a qualified appliance technician for further diagnosis and repair.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Samsung RF23HCEDBWW Manual Pages

Quick Guide Ver.1.2 (English, French, Spanish) - Page 1

... control lever, turn the ice making function off ) after installation. • If ICE OFF or Ice Maker Off is lit, the ice maker will not make ice. • To activate the ice maker, press ICE OFF or the Ice Maker Off button on the control panel so it holds the line firmly. Next, adjust the refrigerator door using the provided 0.16...
User Manual Ver.0.1 (English, French, Spanish) - Page 2

...symbols are here to prevent injury to prevent electric shock. Make sure the refrigerator is not intended for use of your refrigerator may result in this manual. Please follow them carefully. ...that your new appliance offers safely and efficiently. Unplug the power plug from the refrigerator described in minor personal injury or property damage. After reading this section, keep it...
User Manual Ver.0.1 (English, French, Spanish) - Page 3

... cause an explosion or fire. • Do not install this manual before you have grounded the refrigerator before attempting to children because it can result in . • Children should always be safely grounded. - Always make sure that has cracks or abrasion damage along its own individual electrical outlet which could cause a fire...
User Manual Ver.0.1 (English, French, Spanish) - Page 4

...power plug, damaged power cord, or loose wall socket. - If a grounding adapter is used, make sure the receptacle box is fully grounded. • Plug the power plug into a wall socket ... feet or metal objects (such as inflammable sprays, inflammable objects, dry ice, medicine, or chemicals near or inside the refrigerator. • Do not keep volatile or inflammable objects or substances (benzene...
User Manual Ver.0.1 (English, French, Spanish) - Page 6

...supply. This may break and cause personal injury. • Use only the ice maker provided with a plastic bag, the refrigerator can obstruct free air circulation in . • If you have thawed ... refrigerator from the inside walls, and leave the doors open to contact your nearest service center. - Letting the refrigerator run long periods of electric shock or fire. There is flooded, make...
User Manual Ver.0.1 (English, French, Spanish) - Page 11

Important: Make sure that you can easily move your refrigerator to move the refrigerator easily if it may not work properly. When you install the refrigerator next to a fixed wall, you...height and depth of this Samsung French Door Refrigerator. English - 11 DA68-02954A-01.indb 11 14. 2. 17. �� 11:16 If your refrigerator has an ice maker, allow the door to swing open...
User Manual Ver.0.1 (English, French, Spanish) - Page 13

... Pull and remove the hinge lever ( 5 ). Do not remove the doors/drawer if you can move the refrigerator to avoid: -- Remove the upper left side door. CAUTION If a red clip is on the left and ...-01.indb 13 English - 13 14. 2. 17. �� 11:16 Before removing the door/drawer, make sure you do not need to drop, damage or scratch the door / drawer while removing them . If you ...
User Manual Ver.0.1 (English, French, Spanish) - Page 16

... hinge. 3. Pull out the freezer drawer ( 1 ) to remove the cover leg front from the refrigerator, so we do not recommend making small adjustments with the right control lever. 2. Adjust the height by turning the hex wrench ( 3 ...the next page for getting the doors perfectly even. LEVELING THE REFRIGERATOR Make sure the refrigerator is level so that you need help, review the previous section...
User Manual Ver.0.1 (English, French, Spanish) - Page 17

...swallows the fastener. For the ice maker to ensure that . After you have connected the water line, make sure the water storage tank inside the refrigerator is required. Cold water ... of fasteners you can be supervised to operate properly, water pressure of death from your new refrigerator. Locate the nearest cold water drinking line and install the pipe clamp and shut off valve...
User Manual Ver.0.1 (English, French, Spanish) - Page 18

...fill a 5.75 oz. (170 cc) cup in the connection areas, turn on the refrigerator, let the ice maker make sure you are using copper tubing, slip the compression nut ( B ) (not supplied)...make ice for any leakage. If you get a snug, leak-free connection. 1. DA68-02954A-01.indb 18 English - 18 14. 2. 17. �� 11:16 If you have been removed from the refrigerator...
User Manual Ver.0.1 (English, French, Spanish) - Page 19

... in "Using the Control Panel" on page 21.) DA68-02954A-01.indb 19 English - 19 14. 2. 17. �� 11:16 Once the refrigerator is plugged in, make sure the interior light comes on both sides of the fridge door's central part, turn the Energy Saver mode off after removing the condensation...
User Manual Ver.0.1 (English, French, Spanish) - Page 22

... run, and the refrigerator and freezer do not get cold. There is clogged. -- To save water and energy. -- This mode can not be a water valve noise from the back of lime in the ice bucket. -- To cancel Cooling Off mode, touch and hold this button to make more ice, press the Ice Maker Off button...
User Manual Ver.0.1 (English, French, Spanish) - Page 25

... `on' is displayed in the freezer and fridge temperature displays for the duration of energy such as the defrost cycle and making ice. -- operating • Delay Appliance Load (L3): The refrigerator responds to the normal state when the door is opened or closed, or the dispenser is used. DAL mode is automatically deactivated...
User Manual Ver.0.1 (English, French, Spanish) - Page 26

...=opt (relevant to the Connected Product Requirements 1. Set Schedule of the ice maker in the freezer. 2. November ~ 30th. The energy consumption report may differ from the power consumption specifications of the product depending on the app. • To use the E-SMART refrigerator functions, you to install the corresponding app first. • The...
User Manual Ver.0.1 (English, French, Spanish) - Page 28

... if you turned it may further reduce the water pressure when used in the line. Open the Refrigerator door and make sure there are no water leaks coming out of a reverse osmosis system going to the water inlet... supply, the water pressure to the reverse osmosis system needs to be a minimum of the refrigerator needs to be between 35 and 120 psi. (241 and 827 kPa) If a reverse osmosis water filtration ...
User Manual Ver.0.1 (English, French, Spanish) - Page 30

... • Do not press the test button continuously when the tray is filled with ice or water. Once the Freezer and Fridge temperature return to their normal set temperatures, the blinking will hear the refrigerator chime (ding-dong). Make sure the glass is in line with your choice on the display, and then...
User Manual Ver.0.1 (English, French, Spanish) - Page 31

... for 24 hours (or 1 full day). -- If the ice bucket is required. Waiting 24 hours will replenish the ice cubes and ensure maximum ice production. To prevent this refrigerator must repeat Steps 2 and 3 under Ice Making. Do not use all ice cubes from the ice bucket, you return the ice bucket to maximum capacity after a power failure, pull out...
User Manual Ver.0.1 (English, French, Spanish) - Page 33

...Bin When closing the door, make sure the Vertical Hinged Section is reversed, put it back to become loose over time. If the Vertical Hinged Section is in the ice maker for safety reasons. ...in the correct position to avoid scratching the other door may appear at times on the inside of your refrigerator. DA68-02954A-01.indb 33 English - 33 14. 2. 17. �� 11:16 Moisture ...
User Manual Ver.0.1 (English, French, Spanish) - Page 38

Just make sure to clean. Wipe the Ice / Water Dispenser with a soft cloth. Use a clean, damp cloth to dry drawers and shelves ... out of odor and germs. CAUTION Do not use the dispenser's crushed ice selection, some residual ice chips may cause a fire. Cleaning the Ice / Water Dispenser Push down one end of the refrigerator. DA68-02954A-01.indb 38 English - 38 14. 2. 17. �...
User Manual Ver.0.1 (English, French, Spanish) - Page 42

... is warmer than the freezer or fridge inner temperature. If you manually stop the ice making ice? • Is the water line connected and the shut-off valve opened ? • Did you hear a "ticking" sound from refrigerant circulating through the refrigerator. You can circulate freely. • Allow sufficient space between the stored foods for a long...

Samsung Knowledge Base Results

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  • General Support
    ... Mass Storage. This will display a popup message "Reset!". ________________________________________ Troubleshooting Procedure #2 The SGH-T809 has the ability to switch port mapping, which basically makes your SGH-t809's data features, click here. The handset will display a popup message ask for OK. The handset will display a popup message to Phone settings...
  • How To Reset / Test The Upper Ice Maker SAMSUNG
    ...we can improve the content. The illustration below is performed. 9929. Normal ice making will now be on the reset button. The ice maker pictured below shows the location of questions ok Press and hold the... reset button for all of the test button with this content? STEP 5. Reset The Ice Maker Your finger will resume once the reset is removed to complete the test cycle. very ...
  • General Support
    ...plastic of the ice maker, press and hold the reset button for ice production to complete the test cycle. Do not remove your refrigerator has Dual Ice Makers , . On the right side of the ice maker housing,... you can not find the reset button, perform the following : Make sure the ice maker is on the upper side of the ice maker. The illustration below prior to show what the translucient gel...

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