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Samsung RB215BSSB Support Question

Samsung RB215BSSB Support Question

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Question posted by cupoftea1954 on August 12th, 2013

Samsung Rb215bssb Icemaker Only Works When Test Button Is Pressed

This problem seemed to have started when my freezer started having a build up of ice on the back wall of freezer. My husband (also electrician) melted all the ice buildup and removed dust from coils in the back of fridge. I waited 48 hours after I turned my ice maker back on but it just doesn't respond. Then I pushed the reset button and the ice tray dumps the ice and water fills the tray but that is all.

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Related Samsung RB215BSSB Manual Pages

User Manual (user Manual) (ver.1.0) (English) - Page 2

... PRECAUTIONS 2 INSTALLING THE REFRIGERATOR / FREEZER 4 PREPARING THE REFRIGERATOR / FREEZER 5 VIEW OF YOUR REFRIGERATOR / FREEZER 5 USING THE CONTROL FEATURES 6 CONTROLLING THE FREEZER AND REFRIGERATOR TEMPERATURES 7 STORING FOOD IN THE REFRIGERATOR OR FREEZER 8 MAKING ICE 9 REMOVING AND CLEANING ACCESSORIES 10 REPLACING INTERIOR LIGHTS 11 PROBLEMS AND SOLUTIONS 12 USAGE...
User Manual (user Manual) (ver.1.0) (English) - Page 7

... repeatedly to change the temperature in sequence between 34°F and 46°F POWER FREEZE BUTTON Speeds up the cooling process in the refrigerator. 6 Press the button repeatedly to change the temperature in the freezer. FREEZER TEMPERATURE BUTTON Sets the freezer temperature. POWER COOL BUTTON • Speeds up the freezing process in sequence between -14°F and 8°...
User Manual (user Manual) (ver.1.0) (English) - Page 8

... been left open for awhile. • Press the button again to the average freezer temperature, which changes as the freezer. This feature is on when you press the POWER COOL button. CONTROLLING THE FREEZER AND REFRIGERATOR TEMPERATURES Freezer • The freezer can be set temperature. This feature is on when you press the POWER FREEZE button. When the display reaches -14°...
User Manual (user Manual) (ver.1.0) (English) - Page 12

... E17, maximum 30 watt in refrigerator or 15 watt in the direction of arrow. • Watt and voltage must agree with the details on the type plate. • 15 watt light bulb with 17 base socket Insert the lower hanging sill after removing it by pressing on it in freezer. 11 Incandescent light •...
User Manual (user Manual) (ver.1.0) (English) - Page 14

...must contact SAMSUNG for problem determination and service procedures. SAMSUNG will be defective, at our option and at : SAMSUNG CUSTOMER CARE...SAMSUNG (1-800-726-7864) and www.SAMSUNGUSA.com 061002 SAMSUNG REFRIGERATOR (18 Cubic Feet and Larger Capacity) LIMITED WARRANTY TO ORIGINAL PURCHASER This SAMSUNG brand product, as supplied and distributed by Samsung Electronics America, Inc. (SAMSUNG...
User Manual (user Manual) (ver.1.0) (English) - Page 7

...176;F. Fridge Temperature button Sets the fridge temperature. Press this button repeatedly to change the temperature in sequence between 34°F and 46°F Super Cool button Speeds up the freezing process in the fridge. 7 Press this button is pressed for 3sec., all functions are locked and can not be modified. USING THE CONTROL FEATURES Ice Off button Press Ice Off button to...
User Manual (user Manual) (ver.1.0) (English) - Page 8

... on . Ice Off • Press Ice off button to stop making of ice is useful if the freezer door has been left open for a long time. • Press this button to quickly return the fridge to its set temperature. • This feature is stopped. 8 It means, the making Ice. • If you press the Super Freeze button. • Press this Ice Off button. When the...
User Manual (user Manual) (ver.1.0) (English) - Page 10

...; Can be used carrier bags. After the icemaker has been turned on freezer compartment temperature, room temperature, number of door openings and other suitable wrapping materials or containers. ICE MAKER The ice maker will stop producing ice. When the bin fills to make ice, press the Ice Off button. • The refrigerator can only use conditions. So if you don...
User Manual (user Manual) (ver.1.0) (English) - Page 12

...-head screwdriver. After removing the light bulb, replace it with a new bulb by pressing on the type plate...freezer. 12 Note Replacement bulbs for both the freezer and refrigerator are available at retail outlets such as Wal-mart, The Home Depot and Lowe's. Incandescent light • Turn the interior light to pull it out and replace it towards you. REPLACING INTERIOR LIGHTS FRIDGE...
User Manual (user Manual) (ver.1.0) (English) - Page 20

...SAMSUNG against manufacturing defects in materials and workmanship for a limited warranty period of: One (1) Year Parts and Labor on Refrigerator Five (5) Years Parts and Labor on Sealed Refrigeration...home service, the product must contact SAMSUNG for problem determination and service procedures. altered ...ON SAMSUNG. To receive warranty service, the purchaser must be necessary to remove,...
Service Manual - Page 26

... &Operation Functions 11-1) DISPLAY DESIGN 11-2) Temp Control Function 1) Freezer Temperature Control ※ When the Freezer button is pressed,the current set temp will be displayed.And, when the button is pressed again within 5 seconds,it will carry out the following 1-2)and when there is no button press,it will go back to the previous display. 1-1) The temperature...
Service Manual - Page 27

... ℉ at an interval of Super Freeze,the fridge compartment will be controlled according to the Fridge Notch setting. C. The Freezer display will display the real temperature. (It displays the real temperature when a function button is over 41℉ (5 ℃)) Category Initial Power On Pressed Once Pressed Again Display Change OFF Super Freeze OFF Other A. But...
Service Manual - Page 28

... goes into Super Cool with the Super Cool button pressed, the LED will be skipped. 28 But, it is not a normal case.So, the explanation will be changed immediately. During the operation of the Fridge compartment and with the Freezer temperature over 14 ℉ and the Fridge temperature over 41℉ (5 ℃)) Category Initial Power...
Service Manual - Page 29

... bring up .Press the button one with Auto Ice Maker and Ice Water Valve. 1-2) When the Ice Off button is pressed,the Auto Ice Maker does not operate. 1-3) Ice stored in the ice bin is available with the Child Lock button pressed for 3 seconds. 1-1) When the Child Lock is cancelled,the Child Lock LED will go off and other buttons will work. - Select the...
Service Manual - Page 34

...Ice Making Stop (Ice Off Function) - At this time,when it performs normal ice ejection and water supply by pressing the Test S/W,it will send out a "Ding Dong" sound before supplying water and carry out normal ice production by pressing the Ice Off button.Then, the ice maker will not produce ice...When the ice ejection stops upon the opening of the freezer door,the Test function does not work .At ...
Service Manual - Page 35

... send out a "BEEP"sound. 1-5) When Forced Operation is shifted to the Test Setting Mode,it On ① (Press for 8 seconds simultaneously) + ② All LEDs Off, Press one of the following buttons (Super Freeze, Super Cool,Freezer, Fridge Key) 1-1) When the Super Cool button and the Fridge button on the display panel are as follows. Temp Control &Operation Functions 11...
Service Manual - Page 36

... and keep on alarming regardless of the selection or cancellation of the alarm button. 1-9) When Forced Operation is selected, Super Freeze and Super Cool won't operate. 2) Forced Defrost Function 2-1) When the Test button is pressed one of Super Freeze, Super Cool,Freezer,Fridge buttons once during Forced R-Defrost Operation 2-3) When it goes into Forced Defrost,Forced Operation...
Service Manual - Page 37

...Super Freeze, Super Cool, Fridge or Freezer button is pressed, it will go into the Exhibition Mode with a "Ding-Dong" sound. - When the Super Freeze and the Freezer buttons are pressed for 5 seconds simultaneously to ...display LEDs are pressed for about 3 seconds from the start . 1-4) When the power goes off and comes back on, it will display the stored setting. (But, the Test Mode will ...
Service Manual - Page 41

... Key ※ Button Press at -6℉(-21℃). Therefore, the temp will be introduced.) Option Value Option Item 1) For example,if you set on the display panel, the fridge will operate to the Option Table. During the normal operation,when the Super Cool and the Freezer buttons are pressed for 12 seconds,the Fridge or Freezer temp setting...
Service Manual - Page 67

... same method �,� after opening Freezer Door. 2. When it's problems, check Room Lamp and Door S/W (Refer to Door S/W sensor circuit) 5. Check the electric wire connect status. 67 Diagnostics 2) When PANEL PCB Buttons do not light up (F &R Rooms are the same) 1) When F &R Room Lamps do not work Start Is Connector of Upper Hinge Cover inserted...

Samsung Knowledge Base Results

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  • General Support
    ...Turn It On. My Phone Must Be Reset Every Time I Perform A Hard Reset On My SPH-I300? The Following Procedure Will Erase All Data On Your Phone!! *** To perform a hard reset on the phone that is printed next to the hole) Wait for the screen to erase all data. Press and hold Power Button...word Reset is causing the problem. This will reinitialize the unit. screen Release the button and press ...
  • How To Reset / Test The Upper Ice Maker SAMSUNG
    ... Is Getting Enough Water? Press and hold the reset button for all of the test button with this content? The ice maker pictured below shows the location of questions ok Do not remove your finger along the lip, you will take 5 minutes to show what the translucient gel switch looks like. Once the reset button is removed to complete the test cycle. very...
  • General Support
    ...corner of the ice maker. The ice maker pictured below shows the location of the ice maker. Remove the ice bucket. As you are sliding your finger along the lip towards you will start to complete the test cycle. Press and hold the test button for ice production to performing the reset function. The ice maker will feel your refrigerator has Dual Ice Makers , . Your finger will...

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