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Samsung HT-D5500 Support Question

Samsung HT-D5500 Support Question

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Question posted by fallendice on November 19th, 2011

Bluray Player Stuck After Playing 1 Movie

I just received my new HT-D5500.  We watched our first bluray, then put in the second, a Disney movie, and it got stuck at the opening Disney Castle view.  I can't forward, use any menus or anything.  It list that scene as an 18 minutes scene.  If I turn it off, comes back to that.  If I unplug it, it works corectly, untill I put in another bluray, and it happens again.  I tried How to Tame your Dragon as its not disney, and it just gets stuck on a black screen.  Anyone else with this problem.  Unplugging it fixes it everytime, but it's really anoying, and using settings to look for updates, says it has the most current update available.

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Related Samsung HT-D5500 Manual Pages

User Manual (user Manual) (ver.1.0) (English) - Page 1

HT-D5500 5.1CH Blu-ray™ Home Entertainment System user manual imagine the possibilities Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com/register HT-D5500_XAA_0208.indd 1 2011-02-09 ¿ÀÀü 2:42:31
User Manual (user Manual) (ver.1.0) (English) - Page 6

...new Blu-ray Home Theater 9 Icons that will be used in manual 10 Disc Types and Characteristics 14 Accessories 15 Description 15 Front Panel 16 Rear Panel 17 Remote Control 19 Connecting the Speakers 21 Connecting the Optional Wireless Receiver...Resolution 33 HDMI Color Format 33 Movie Frame (24 Fs) 33 HDMI...41 BD-LIVE Internet Connection 42 System 42 Initial Settings 42 Anynet+ ...
User Manual (user Manual) (ver.1.0) (English) - Page 8

... an iPod player to the home theater using the wireless transmitter (sold separately). These applications provide a range of Internet services and content including news, weather forecasts, stock market quotes, games, movies, and music. You can adjust the audio delay time so that the video and audio match. ARC (Audio Return Channel) You can play 3D contents...
User Manual (user Manual) (ver.1.0) (English) - Page 12

... 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 1920x1080 HT-D5500_XAA_0208.indd 12 2011-02-09 ¿ÀÀü 2:43:08 DVD-RW/-R (V) • This format is supported. Getting Started Disc Format Using JPEG discs • The home theater can play back D-R/-RW, DVD-RW/-R discs recorded in the UDF or JOLIET...
User Manual (user Manual) (ver.1.0) (English) - Page 14

...) This player cannot play MP3 files with the product. 4) The praoduct supports the FAT16 and FAT32 file systems. 5) Photo (JPEG), music (MP3,) and video files must have Korean or English file names. Video Cable (AH39-40001V) FM Antenna (AH42-00017A) User's Manual (AH68-02332R) POWER FUNCTION TV SOURCE RECEIVER BD...
User Manual (user Manual) (ver.1.0) (English) - Page 15

... Volume adjustment. 12 USB PORT You can connect a USB memory flash stick here and use it is connected. ✎ NOTE  You must select Play Movie or Start in the disc menu, and then press the ENTER button. 15 English HT-D5500_XAA_0208.indd 15 2011-02-09 ¿ÀÀü 2:43:10...
User Manual (user Manual) (ver.1.0) (English) - Page 16

... between the product and the optional wireless receiver module. CAUTION  Ensure a minimum of 4 inches of the home theater to these jacks. Connect to the Digital...HT-D5500_XAA_0208.indd 16 2011-02-09 ¿ÀÀü 2:43:10 Connect the front, center, subwoofer speakers. The cooling fan supplies cool air to the product to the 2CH analog output of an external device using...
User Manual (user Manual) (ver.1.0) (English) - Page 17

... repeat a title, chapter, track or disc. To change to Home Theater, press the BD button. Press numeric buttons to enjoy an ordinary 2D video in 3D mode. Select on the product and also several Blu-ray Disc functions. Press to display the playback information when playing a Blu-ray/DVD disc. Use to pause a disc.
User Manual (user Manual) (ver.1.0) (English) - Page 27

...its nature, may not play smoothly.  Select a channel for the wireless IP sharer that is not supported.  The home theater supports the following security protocols only: 1) Authentication Mode : WEP, WPAPSK, WPA2PSK 2) Encryption Type : WEP, AES  To use a wireless network, your network through Wireless (General) - Using PBC(WPS) - HT-D5500_XAA_0208.indd 27 27 English...
User Manual (user Manual) (ver.1.0) (English) - Page 36

... When you play MPEG audio soundtracks, the audio signal outputs as...HT-D5500_XAA_0208.indd 36 2011-02-09 ¿ÀÀü 2:43:35 compliant TV is connected to an AV receiver...Home Theater speakers by using a Digital Optical input that can decode DTS. • Bitstream (Re-encoded Dolby D) : Select if you don't have an HDMI supported AV receiver, but have connected an AV receiver using just...
User Manual (user Manual) (ver.1.0) (English) - Page 43

... will only play Blu-ray discs rated at or below the age rating and DVD discs rated below the numeric rating unless the password is supported on a list. 5. To use the Network ... HT-D5500_XAA_0208.indd 43 2011-02-09 ¿ÀÀü 2:43:42 All settings will only appear if it on the disc. These numbers help you control your Blu-ray Home Theater ...Setup Language You can watch.
User Manual (user Manual) (ver.1.0) (English) - Page 47

... speed playback, press the PLAY (►) button. ✎ NOTE  The home theater does not play from Title List, then press the ENTER ...just holding the button down. Press the ◄ ► buttons to play...Using the Title Menu Using the Search and Skip Functions Z 1. During playback, press the TITLE MENU button on the remote control. 2. Searching for a Desired Scene...
User Manual (user Manual) (ver.1.0) (English) - Page 54

... press the ENTER button after press the ▲▼ buttons to the movie soundtrack. Adds realism to select the Photos. 3. Playing back a Picture G Viewing Photo Files 1. Press the buttons to select the photo you connect to the home theater using the level options. Music Movie Prologic Matrix Stereo When listening to music, you can 't enlarge the subtitle...
User Manual (user Manual) (ver.1.0) (English) - Page 56

... in iPod/iPhone through the home theater. C 4. Press the ENTER button. 3. The FUNCTION mode switches as the PLAY, PAUSE, STOP, # /$ and /buttons. (See page 17.) ✎ NOTE  You can use the iPod Dock.  If you want to return to the iPod menus while the iPod player is connected using the USB cable, press...
User Manual (user Manual) (ver.1.0) (English) - Page 58

...linked with Home Theater when SWA-5000 is fully charged, the charging indicator turns Green. HT-D5500_XAA_0208.indd 58 2011-02-09 ¿ÀÀü 2:44:07 After the battery is used. &#...-in battery in the wireless iPod transmitter. If you have a problem with any of the models listed above . Install the latest iPod software. (recommended)  Some actions like iPod SYNC may...
User Manual (user Manual) (ver.1.0) (English) - Page 59

...; The maximum transmission distance from your Home Theater. 2. IPOD" mode. • After you have a problem using your operation environment.  The ...once. 3. If you use a wireless device such as a wall or partition between the product and wireless transmitter. HT-D5500_XAA_0208.indd 59 59 ...We recommend playing contents downloaded to select "W. 04 Basic Functions  Playback of...
User Manual (user Manual) (ver.1.0) (English) - Page 63

...to select OK, and then press the ENTER button again. Using the keypad and your remote, enter your Smart TV Account. 63 English HT-D5500_XAA_0208.indd 63 2011-02-09 ¿ÀÀü... Log In To log in the Settings Menu is not available for Blu-ray Home Theaters. Select your ID from the list that let you select or enter your Smart TV Account. When done, press ...
User Manual (user Manual) (ver.1.0) (English) - Page 65

...lists three functions that display information about Smart Hub : More Lists...opens. 4. New Folder The New Folder function lets you can limit your enjoyment of your internet connection Runs a test which shows how fast your password, press the STOP ( I ) button on the front panel of widgets on the bottom of a widget. To use... Hub screen. 65 English HT-D5500_XAA_0208.indd 65 2011-02-09...
User Manual (user Manual) (ver.1.0) (English) - Page 67

... enter 0000. 5. Widgets for the new apps appear in some countries. Additional ...HT-D5500_XAA_0208.indd 67 2011-02-09 ¿ÀÀü 2:44:17 05 Network Services Unlock 1. The Security window appears. 4. To use them on your remote. 2. Accessing the Samsung Apps Screen To access Samsung Apps, press the buttons to navigate to your Blu-ray Home Theater and view or use...
User Manual (user Manual) (ver.1.0) (English) - Page 70

...8226; Are you using a disc that does not contain menus? 70 English HT-D5500_XAA_0208.indd 70 ...2011-02-09 ¿ÀÀü 2:44:17 BD/DVD discs purchased from the front speakers only. • Check if the speakers are experiencing is not listed...be played on the surface? • Wipe the disc clean. • The home theater does not play ...

Samsung Knowledge Base Results

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  • General Support
    ... the digital audio output from that source (the DVD player) to your TV using the DVI, or HDMI, you don't have selected any other audio and video source Digital Audio Output will not work and will be grayed out on your Home Theater System or Stereo. Related Article: The Audio On My DLP...
  • General Support
    ... by adjusting the sound synch function in the TV. is connected directly to see if your picture and you are in synch. for both are using a home theater system (HTS) or stereo, things become more difficult. Check your HTS or stereo user's manual to the TV. and this problem for assistance.
  • General Support
    ... to a home theater system through an HDMI cable. pass-through . passes the digital, 1080p video signal from your Bluray player to a home theater. HDMI pass-through passes a video and audio signal from an HD source such as Dolby True HD™, DTS Master Audio™, and 7.1 surround sound from the HD source through does not work with all...

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