Samsung HT-C6930W Support Question
Samsung HT-C6930W Support Question
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Question posted by Sparkst on March 2nd, 2013
Samsung Ht-b6930w Skip/ff/freeze Issues
I'm having trouble w LOTR EE BR playing in my Samsung HT-B6930W system ...they played ok the first/only time back when I got them last Summer ...now they skip and freeze about an hour in; after that I get a disc specification error and discs won't load.
Samsung has not been helpful. I've turned off the BdLive feature (it is not hooked up to the Internet anyway); I've updated to latest firmware; I've done a power reset; and I've even tried setting the memory to an external 8Gb USB; however, each time I've done something new, it will load and play any given disc for about an hour/chap14 then starts skipping and freezing until it eventually freezes permanently...after that any reload attempt is met w disc specification error for any of the 3 movie discs.
I've updated my firmware to the latest from Oct last Fall. Strangely I'm getting some skipping/ff in the Skyfall, new Terminator remaster, Taken2 & Dark Knight Rises; so, not sure if I'm also having problems w BRs released since the last available firmware update? I have had no problems w Prometheus, Blade Runner or Lawrence of Arabia all released in Oct/Nov last Fall.
Any ideas?
Current Answers
Related Samsung HT-C6930W Manual Pages
User Manual (user Manual) (ver.2.0) (English) - Page 1
To receive more complete service, please register your product at
www.samsung.com/register HT-C6930W
7.1CH Blu-ray Home Theater System
user manual
imagine the possibilities
Thank you for purchasing this Samsung product.
User Manual (user Manual) (ver.2.0) (English) - Page 6
... reduce sound and picture quality or cause skipping.
When condensation forms inside the product. Reverse engineering and disassembly are available on . Product includes software. © DTS, Inc. Store vertically.
✎ NOTE
Do not allow the discs to play DivX video up to convert your files into
contact with cold parts inside...
User Manual (user Manual) (ver.2.0) (English) - Page 7
... and Storing Discs 6 License 6 Copyright
9 Key features of your new Blu-ray Home Theater
10 Icons that will be used in manual
11 Disc Types and ...Display
33
3D
34
TV Aspect Ratio
34
BD Wise (Samsung Products only)
34
Resolution
36
HDMI Format
36
Movie Frame...Digital Output
40
Dynamic Range Control
40
AV Sync
40 System
40
Initial Settings
40
Internet@TV Screen Size
40
Anynet+...
User Manual (user Manual) (ver.2.0) (English) - Page 8
...
46
Power On/Off Sound
46
Light Effect
47 Support
47
Software Upgrade
47
Contact Samsung
48 Playing a Disc 48 Using the Disc menu / Title menu / Popup menu 49 Using the Search and Skip Functions 50 Slow Motion Play/Step Motion Play 50 Repeat Playback 51 Using the TOOLS button 53 Listening to Music 55 Sound Mode...
User Manual (user Manual) (ver.2.0) (English) - Page 9
... clearer picture.
BD Wise BD Wise automatically adjusts BD Wise-compliant Samsung products to each other using an HDMI cable, and play the 3D content while wearing 3D vision glasses. Internet@TV You ...Key features of your new Blu-ray Home Theater
Product Features
Playback of many disc types, plus an FM tuner This product allows you can adjust the audio delay time to sync up with the video. ...
User Manual (user Manual) (ver.2.0) (English) - Page 11
Please refer to this Manual. Discs that can be played
Blu-ray Disc Compatibility
Blu-ray is a new and evolving format. Accordingly, disc compatibility issues are played, "Cannot read this product. Information about the discs is played, loading may take
longer than a normal title, or some types of discs, or
when specific operations, such as angle change and aspect...
User Manual (user Manual) (ver.2.0) (English) - Page 12
... any form of data, most of a dual-layered DVD Video disc, there may depend on the product.
DVD+RW
• This product can play back may depend on recording conditions. Ability to play back a DVD+RW disc recorded with a Samsung DVD video recorder.
• Playback can play .
DVD+R
• This product can be momentary distortion in...
User Manual (user Manual) (ver.2.0) (English) - Page 16
...
Insert disc here.
2 DISPLAY
Displays the playing status, time, etc.
3 REMOTE CONTROL SENSOR Detects signals from the remote control.
4 OPEN/CLOSE BUTTON
Opens and closes the disc tray.
5 FUNCTION BUTTON
Switches the mode as storage when connected to BDLIVE. IN2 FM
6
TUNING DOWN & SKIP BUTTON
Goes back to the next title/chapter/track. IN1 HDMI...
User Manual (user Manual) (ver.2.0) (English) - Page 17
...
Connect the FM antenna. Using an HDMI cable, connect this to the HDMI input terminal on .
Connect to the 2CH analog output of the the home theater to these jacks. 01 Getting Started
Rear Panel
1
2
3 4 5 6 7 8 9 10 11 12
SPEAKER IMPEDANCE : 3
FM ANT iPod
WIRELESS
DIGITAL AUDIO IN
OPTICAL
HDMI IN
HDMI OUT...
User Manual (user Manual) (ver.2.0) (English) - Page 18
...a Sleep time to enter the popup menu/title menu.
Use this to search backwards or forwards. Used to skip backwards or...DISC MENU TOOLS
MENU
TITLE MENU POPUP
INFO
RETURN
A
B
INTERNET@
EXIT
TUNER MEMORY
C
MO/ST
D
DSP
Use to see the full screen on the remote control, check this to select the mode.
Search for radio broadcasting. If you to select TV's video mode. Home Theater...
User Manual (user Manual) (ver.2.0) (English) - Page 26
...the HDMI OUT jack on your home theater by HDMI cable, the home theater's video output automatically switches to ...prevent unauthorized copies from the HDMI IN jack on the back of the
product. IN2 input. etc). Connect an HDMI cable (not supplied) from being copied. HDCP (High-band width Digital Content Protection) is a system...
User Manual (user Manual) (ver.2.0) (English) - Page 30
... - To set your AP's Security Encryption type
to WEP, TKIP or TKIPAES (WPS2Mixed), your Samsung home theater will automatically configure the SSID and WPA key in compliance with new Wi-Fi certi&#... PBC (Push Button
Configuration) or PIN (Personal Identification Number). When you play video
over a IEEE 802.11B or G connection, the video may cause interference, depending on ...
User Manual (user Manual) (ver.2.0) (English) - Page 36
...function is off.
• On : Movie Frame (24Fs) function is on.
✎ NOTE
Two types of picture the home theater shows when you 're watching. • Video : Select for improved picture quality. Still Mode
Set the type of frame rates may...
HDMI.
✎ NOTE
A TV or monitor has to be included,
depending on the disc: Movie material (24 frame) and Video material (30 frame).
User Manual (user Manual) (ver.2.0) (English) - Page 39
....
Regular DVDs do not have Secondary and Effect
audio.
Some Blu-ray Discs do not have Secondary and
Effect audio.
This Digital Output setup does not affect the...
PCM audio. It affects the optical and HDMI audio output when the home theater is connected to a receiver.
If you play MPEG audio soundtracks, audio signal
outputs PCM regardless of the main feature....
User Manual (user Manual) (ver.2.0) (English) - Page 49
... can search quickly through a chapter or track, and use the skip function to jump to normal speed playback, press the PLAY (►) button.
✎ NOTE
No sound is played in search mode. Skipping Chapters
hzZyx
• During playback, press the SKIP (#$) button. Playing the Title List
1. z
DISC MENU
TITLE MENU POPUP
Using the Popup Menu
h
1.
BD...
User Manual (user Manual) (ver.2.0) (English) - Page 52
... bonusview.
✎ NOTE
If you to adjust video quality when the home theater is only available if the disc has the bonusview feature. Tools
BONUSVIEW Video BONUSVIEW Audio : Picture Setting
Off 0/1 ...this setting for most
viewing applications. • Movie : This is playing.
Example. During playback, press the TOOLS button. 2.
This function is connected to select Picture...
User Manual (user Manual) (ver.2.0) (English) - Page 57
...play back Video, Music, or Photo files, see the full screen by performing the "Safe to Remove Hardware" function to prevent possible damage to access the device?" Press the ◄► buttons to select FM.
2. Using buttons on the home theater
USB
USB
d Home...on the remote control.
If you insert a disc when playing a USB storage
device, the device mode is selected....
User Manual (user Manual) (ver.2.0) (English) - Page 61
... If the Internet connection is especially unstable, your home theater may turn off automatically. If the connection is unstable...remote 3 times to change ,
depending on the Internet@TV service provider.
The Internet@TV service contents may be played using Component... depending on the screen.
✎ NOTE
Samsung Electronics shall take no legal
responsibility for any reasons....
User Manual (user Manual) (ver.2.0) (English) - Page 64
... updated product for product malfunction caused by the disc manufacturer.
✎ NOTE
The way you must have selected a folder to share or your home theater won't
be able to read the shared folder...64 English
AllShare lets you play music, video and photo files in the PC. Download the SAMSUNG PC Share Manager and install it on the disc manufacturer.
The memory device...
User Manual (user Manual) (ver.2.0) (English) - Page 65
....
The Sorting method may differ depending on
the server function.
The search and skip operation may
not locate your system uses a firewall, the product may differ
depending on the server function.
During video playback, play back Video, Music, or Photos files, see pages 48~56.)
Please activate Interninteertne...
Samsung Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
General Support
...visit the Download Center. Important: Seperating the Audio and Video signals may cause audio delay issues. Related Article: The Audio On My DLP TV Is Not In Sync With The Picture. If... Audio Output will not work and will be grayed out on your Home Theater System or Stereo. For specific details please see the related article listed below. Digital Optical Audio Does Not Work... -
General Support
... Delay function, you are using a home theater system (HTS) or stereo, things become more difficult. Check your system is out of TV - You should be synched by adjusting the sound synch function in the TV. To arrange a service call to a home theater system or stereo, a Samsung technician can be any day between the set up as the Felston DD540... -
How To Setup Your SWA-4000 With Your Samsung Home Theater System SAMSUNG
... the wireless module. Plug the power cord of the wireless module into the TX Card connection (labeled WIRELESS) on the home theater system. Home Theater Systems > If the SWA-4000 does not connect, proceed to [ON]. How To Setup Your SWA-4000 With Your Samsung Home Theater System STEP 1. Turn on the back of your Home Theater System, follow the steps below: Connect...
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