Have Not Received My Minute In Two Months

I have tryed Calling the customer service phone number and still.no help this.is my only phone

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Answer #1: Posted by Odin on August 9th, 2016 11:22 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,670

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Sorry for your problems. Another alternative is to communicate with corporate--see the corporate contact information here: http://www.corporateofficeowl.com/SafeLink%20Wireless/Corporate%20Office. If necessary, call the Florida Department of Agriculture and Consumer Services at 850-410-3800.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by khanjee on August 9th, 2016 12:29 PM

khanjee

Member since:
July 23rd, 2016

Points: 205,300

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Pending Minutes

Please remember to keep your phone on to receive your free monthly minutes.

SELF-RETRIEVAL AND ADDING AIRTIME

You may retrieve your Monthly Minutes by following these instructions:

Press the MENU key.
"Prepaid" will be displayed across your screen.
Press OK or SELECT.
Go to "Redeem Airtime" or "Add Airtime."
Press OK or SELECT.
If your screen displays a message, go down and press OK until you see "Card #" or "Airtime PIN."
Enter 555 and press OK.
If you are prompted for a promo code, press NO.

You will receive your Minutes shortly.

Please Accept my answer by providing you with the best possible solution. Would be more glade.
THANK YOU

Answer #3: Posted by MattSL on August 10th, 2016 5:35 AM

MattSL

Member since:
May 16th, 2012

Points: 82,580

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Hi. My name is Matt and I work with SafeLink Wireless. Let me help you with your concern. Please send us an email at [email protected] so we can better assist you. You can also call our Customer Care Center at 611 from your SafeLink Phone (it's a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thank you.