Don't Here When A Call Comes Thru It Saying Deactivate Silent Profile And Selec

t. another one can help me thru the steps

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Request from TommyKervz on August 30th, 2015 2:32 PM
What is your safelink phone model number?

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Answer #1: Posted by TommyKervz on August 30th, 2015 2:36 PM

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TommyKervz

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January 10th, 2013

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In most phones ==> Pressing the volume up button to increase the volume' gets the phone out of silent mode.

If this does not work please let us know your phone model number.

Hope that is helpful.
Kervz at www.satechhelp.co.za

Answer #2: Posted by MattSL on August 31st, 2015 6:59 AM

MattSL

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Hi mariapitts63! Hi. I am Matt and I work with SafeLink. Let me help you get this resolved. Send me an email at [email protected] and we will resolve your problem right away. You can also call our Customer Care Center at 611 from your SafeLink Phone (it's a FREE call) or 1-800-378-1684 (from a landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thanks you!