Question posted by pattyboulden01 on February 19th, 2014
A Scam Operation Is Calling Me
Have you rcvd. other complaints. Can you help me? I probably need to contact the police in your area. But I do think you should look into it.
Current Answers
Answer #1: Posted by geekyankit1991 on February 19th, 2014 9:08 AM
geekyankit1991
Member since:
December 16th, 2013 Points: 166,010
Member since:
December 16th, 2013 Points: 166,010
If you’ve already given your computer access to someone who called and claimed to be from Microsoft tech support, do the following:
- Reset your computer’s password. Learn how to change your Windows 8 password. If you’re not using Windows 8, Press Ctrl+Alt+Delete, and then click Change a password. Make sure it’s a strong password.
- Scan your computer with the Microsoft Safety Scanner to find out if you have malware installed on your computer.
- Make sure you’re using antivirus software. Windows 8 includes antivirus protection that’s turned on by default. If your computer isn’t running Windows 8, download Microsoft Security Essentials for free. Note that Microsoft Security Essentials is a free program. If someone calls you to install this product and then charges you for it, this is also a scam.
If you gave someone your credit card information to pay for services, contact your credit card company and alert them to this fraudulent purchase.
Tech freak
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