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Roku M2000 Support Question

Roku M2000 Support Question

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Question posted by pamharrington01 on May 9th, 2015

My Roku Just Sits Saying Retrieving Will Not Go Anywhere.

Roku was working fine till last night. Now it just reads retrieving. I have checked my connection it said good connection. What do I do?

Current Answers

Answer #1: Posted by lynnkern on May 13th, 2015 7:14 AM
This answer was accepted by the poster of the original question.
lynnkern

Member since:
May 13th, 2015

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Mine was doing the same thing and all I did was reset it and now it is fine. Either unplug it for a few seconds or on the remote hit home, home, home, home, home, up arrow, rewind, rewind, fast forward, fast forward.

Related Roku M2000 Manual Pages

User Guide - Page 2

...Media Connect, Rhapsody and more. SoundBridge works with your personal information with popular music servers such as we won't share your Wi-Fi or Ethernet home network and is an active Internet connection. ...working on page 46 for purchasing Roku SoundBridge! You can even play your Mac or PC digital music library in any room of your SoundBridge. 1 We are offered. The update just ...
User Guide - Page 3

...Up Your Speakers or Stereo System 10 V. TABLE OF CONTENTS section 1: Getting Started I. Connecting SoundBridge to Factory Defaults 48 Restart SoundBridge 48 Safe Mode 48 Roku Control Protocol (RCP 49 ...Find Station URLs Using Roku Radio Snooper 31 Playing Internet Radio from iTunes 31 Customizing Favorites and Presets for the Latest Software .........15 X. Read This 49 section 11...
User Guide - Page 4

... another iTunes user on /off" switch). III. b. Music Server Software Requirements Roku SoundBridge is also responsible for sending the list of music you have WEP security ...browsing modes, you must use Windows Media Connect. IV. But there are iTunes, Windows Media Connect, and Rhapsody. Play music: Using your home stereo system's receiver or amplifier. Musicmatch: enable ...
User Guide - Page 7

... that most, but only with your SoundBridge to -female coupler available from your preferred connection option. cables sold separately). Hooking Up Your Home Network Hardware (Wired Ethernet or Wireless) Ethernet Connection Plug your stereo system's Aux or other "Line Input" and connect the other end of powered speakers by inserting the 1/8" cable from Radio Shack...
User Guide - Page 8

... order to avoid confusion in their home, or if your network, select the "System Configuration" option, then select "Show... advanced users have trouble connecting to your remote control's Down ▽ arrow until the option "System Configuration" is not blocked...welcome message "Roku SoundBridge." You will look something like this : No Music Libraries Found (Why?) System Configuration Scroll...
User Guide - Page 9

... please visit the Roku web site at...connection. WindowsXP Service Pack 2 users: 1. Also, from the Home Menu, you always stay connected to the same library, we recommend checking...just need SoundBridge connected to change certain options, such as the style of music visualizer, whether the music visualizer appears full screen during playback, and what kind of the window. 2. See Options for System...
User Guide - Page 10

...display. "FastBrowse." When browsing for an artist alphabetically, you were connected to select a different library. 16 Section 2: Browsing Music Remote ...selection. Pauses currently playing song. You will then see the "Home Menu" (see above at the bottom of the alphabet to ...203; Play Joe's Music Play Internet Radio System Configuration Playlist Browse Search Play Preset Show Song...
User Guide - Page 12

... Change Library or Configuration [Exit the current music library and connect to another one, or change your display) to see what ...The screen will simply be displayed at the right of your network or system configuration.] The Ë arrow to the above "Now Playing" screen...network.] Browse [Browse the music library by Album From the Home Menu, press the Down ▽ button until you see...
User Guide - Page 14

...option is described in your selection, the entire list is playing. just browse to the Song Queue, but playback starts on all albums...start playing your old Song Queue. Building a Song Queue Let's say you would like to your Song Queue. If you have several ... the way through, it will be played in turn, you can press Home Menu [ ], then select the "Show Song Queue" option. refer to...
User Guide - Page 15

... Playlist folder on your hard drive, or configure Windows Media Connect to the "Search" option from the Home Menu. (Note: Unfortunately, Rhapsody and MusicMatch don't support ... [�] button on the playlist immediately or Add [+] to add the playlist to search with just one by spelling it to individual tracks. Shuffle Off - Section 4: Additional Playback Options 27 you...
User Guide - Page 16

...see the link on connecting to the listing "...For example, let's say you can save just about playing Internet radio... streams, see the "Internet Radio" section of this document. 5 Section 5: Presets 29 Press Play [�], and then press Select. Each position is in Standby mode when you are finished editing your Presets in several ways: From the Home...
User Guide - Page 17

...Therefore, it one of your home network. your SoundBridge. Scroll down to begin playback. Find Station URLs Using Roku Radio Snooper Roku Radio Snooper is an active Internet connection on how to the station...of results by country of origin) Browse Languages Hint: You can use Windows Media Connect as presets. From anywhere in the background. Your available music libraries will test ...
User Guide - Page 18

...Connect to your iTunes Music Library by clicking on the Radio button on the Source tray of iTunes, or import a specific URL from your Home Menu and select the name of your desired station. You can continue to use WMC for your music library, and just... stations you would like into the "RadioFavorites" playlist. Once connected, select "Playlists." In iTunes, create a new playlist (...
User Guide - Page 20

... Select, Playback Limitations of any music library (not just the Internet Radio Library). Discovering More Internet Radio Stations... station info, or "Remove station from iTunes or Windows Media Connect as Favorites, only Presets. (However, stations saved as Presets ...Presets, you like to find good Internet Radio stations in the Internet Radio Library, press the Home Menu [ ]. You will be...
User Guide - Page 21

... page. Click Add/Remove Windows Components. 2. Select the UPnP Interface check box. 4. Navigate to access the web page: 1. In Safari..., to be sure you have your SoundBridge. If it is connected, they will be named SoundBridge, SoundBridge (2), and so on ...on the Bonjour option in Folders" and click OK. 3. Roku's new Wi-Fi Radio includes eighteen preset buttons on your device...
User Guide - Page 23

...standby mode first, iTunes may lock you out of the Home Menu. That's because iTunes allows a maximum of five...you are done using it, be controlled using your SoundBridge altogether, just press the Standby [�] button on the display. •... composer for classical works Skip items un-checked in the "Settings" option located at the bottom of connecting to disconnect SoundBridge from...
User Guide - Page 26

... card mode. If you need to update the software on this option to enter your connectivity status, IP address and MAC address, among others. The Roku logo is available after accessing your SoundBridge using RCP. If you to check if a newer version is available for download. Please watch the developer section of software...
User Guide - Page 27

...(▶ [see menu below]) System Configuration Software Version and Updates Select...1A: MENUS OVERVIEW Home - Note-only works if connected to save the ...Works Skip Items Un-checked in iTunes Memorize Radio Playlist... (▶"Select a playlist to music library in queue) Show Now Playing (▶Now playing screen) Settings (▶[see menu below ]) Change Library or Configuration Home...
User Guide - Page 34

... Appendices 11 65 Our Forum is the password that pertains to view the current WEP key. Check to see if other users have posted information that you reenter the known passphrase and press "Generate...your network. However, if you will need to "SoundBridge Set-up". This is monitored by Roku engineers and by our customer support staff. If those options fail, please send an email ...
User Guide - Page 36

...than a facility authorized by ROKU to return any part of the accessory items could result in a delay in receiving the replacement SoundBridge, and/or result in System Configuration menu) e. return shipping... number. This warranty does not cover damage due to improper operation or maintenance, connection to improper voltage supply or attempted repair by anyone other rights which vary from ...

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