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Ricoh C410DN Support Question

Ricoh C410DN Support Question

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Question posted by dfranz on September 13th, 2018

Sc366 Error

What does the SC366 error mean

Current Answers

Answer #1: Posted by freginold on September 14th, 2018 2:57 AM
This answer was accepted by the poster of the original question.
freginold

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SC366 indicates an issue with the TD (toner density) sensor on the cyan development unit. This error could be caused by the developer, the sensor itself, or something else.

Replacing the cyan development unit will typically resolve the issue. There is a chance the code could be caused by something else -- such as a worn-down development drive gear -- but it's not as likely as something inside the development unit causing the issue.

If you replace the cyan development unit and the code persists (after rebooting the machine) I'd recommend having a Ricoh-certified technician take a look at the printer, because the problem is probably something that will require a good deal of troubleshooting.



Related Ricoh C410DN Manual Pages

Hardware Guide - Page 6

...the software, and using this . ❖ Quick Installation Guide Contains procedures for removing the printer from unauthorized use to protect data from being tampered, or prevent the machine from its box...; Safety Information Provides information on safe usage of the machine. Also refer to error messages, and resolving jams. ❖ Software Guide Contain procedures for using security ...
Hardware Guide - Page 11

... ...81 Types of Paper and Other Media 82 Paper not supported by this printer 87 Print Area ...88 Loading Paper ...89 Loading Paper in Tray 1 and...Wireless LAN) Configuration 71 5. Adjusting the Printer Adjusting the Color Registration 143 Correcting the Color Gradation 145 Set the Gradation Correction Value 146 Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet ........
Hardware Guide - Page 12

Troubleshooting Error & Status Messages on the Control Panel 155 Panel Tone...157 Printer Does Not Print 158 Checking the port connection 160... A 172 When the Paper Misfeed Message Appears (Cover Z 175 11.Appendix Moving and Transporting the Printer 177 Moving the Printer 178 Consumables ...179 Toner Cartridge ...179 Waste Toner Bottle 180 Photo Conductor Unit 180 Intermediate Transfer Unit...
Hardware Guide - Page 16

...Transfer Roller If the message which prompts you to replace the units, see p.155 "Error & Status Messages on the display, replace the transfer roller. Reference For details about the...the indicated color of yellow (Y), cyan (C), magenta (M), and black (K). Photo Conductor Unit If the message which prompts you to the Printer Inside 1 AQC023S 1. Toner Cartridge Loads from the printer rear, ...
Hardware Guide - Page 17

... power is data to make and check the current printer settings. Alert indicator Lights up whenever a printer error occurs. For details about error messages, see p.155 "Error & Status Messages on the display. When the lamp is unlit, the printer is online or offline. A red light indicates an error has occurred that appear on , follow the instructions that...
Hardware Guide - Page 25

... re-install the controller board. • Re-install the controller board into the printer by pushing the bottom center 2 area of the board, as shown in the illustration... panel indicators are lit. • no control panel indicators is lit. • the "SC670" error message appears on the display. 13 Available Options Caution when re-installing the controller board This section describes...
Hardware Guide - Page 99

... thermal paper, aluminum foil, carbon paper and conductive paper 5 • Paper whose weight is heavier or lighter than a laser printer (e.g. Paper Recommendations Paper not supported by this printer. • Paper meant for an ink-jet printer • Bent, folded, or creased paper • Curled or twisted paper • Torn paper • Wrinkled paper •...
Hardware Guide - Page 147

... loss of sight. Clean the printer periodically to be very hot. Important ❒ To avoid deformation, discoloration, or cracking, do not touch the fusing unit because it dry. R CAUTION: • When removing misfed paper, do not use a neutral detergent, and then wipe over with the laser beam may cause serious eye damage...
Hardware Guide - Page 167

Troubleshooting Error & Status Messages on the Control Panel This section explains what the messages that appear on the control panel mean and what to print. Printing... Wait a while. The printer is waiting for a few seconds. Turn off the printer after printing, and then turn it on . Wait a while. Wait a while. The printer is calibrating the color. Status...
Hardware Guide - Page 193

... Pad × 3 100,000 pages Dustproof Filter × 2 100,000 pages *1 A4/letter 5% test chart, 2 pages/job, printing in monochrome/color only. ❖ Maintenance Kit SP C411 (for the 30 ppm model printer) Name Average printable number of pages *1 Fusing Unit 100,000 pages Transfer Roller 100,000 pages Paper Feed Roller ×...
Hardware Guide - Page 194

Appendix Specifications Mainframe ❖ Configuration: Desktop ❖ Print Process: Laser beam scanning & Electrophotographic printing 4 drums tandem method ❖ First Print Speed: Monochrome: 10 sec or less (A4K/8 1/2 × 11K) Color: 15 sec or less (A4K/8 1/2 × 11K) Note ❒ If the printer has not been used for a while, there may be a short delay before...
Hardware Guide - Page 201

... Digital Camera, 59 Connecting the Printer Network Connection, 55 Parallel Connection, 61 USB Connection, 58 Consumables, 179 Control keys, 7 Correcting the Color Gradation, 145 D Data Overwrite ...Security Unit Type E, 9, 46 Data Storage Card Type A, 9, 52 DHCP, 67 Display panel, 7 Display panel, messages, 155 Dustproof Filter, 132, 181 E Envelopes, 86 Error...
Software User Guide - Page 8

...on This printer 122 Index Printing ...122 Trimming ...123 Date and File Name Printing 123 Paper Size...123 Image Print Size...124 Multi-Image-Layout 125 Printing Quality...126 Color Matching ... the Control Panel 108 Windows - Form Feed...106 Printing from the computer 109 Checking the Error Log 110 Collate ...112 Spool Printing ...113 Setting Spool Printing 113 Viewing or Deleting spooled ...
Software User Guide - Page 162

... print the current configuration of the printer. ❖ Error Log You can print an error report. ❖ Network Summary You... can print the network device status. 5 ❖ Supply Info List You can print the supply status. ❖ Menu List You can print a menu list showing all available menus. ❖ Colour Demo Page You can print a Color...
Software User Guide - Page 247

... on FinisherShiftTray1, 2 Prepaid Card not inserted Print Complete Printing Processing RC Gate Connection Error Ready Replace Black PCU Replace Charger Kit Replace Cleaning Web Replace PCU (Color) Replace Develop. The paper remains in Finisher. The print was completed. The printer is offline. The paper remains in Finisher Shift Tray 1 and 2. It is time...
Software User Guide - Page 348

...to EtherTalk, 277, 281 CMYK Simulation Profile, 301 Collate, 112, 299 Color Matching, 302 Color Mode, 296 Color Profile, 297 Color Setting, 298 Configuring a WINS Server Web browser, 324 Web Image Monitor,...PS Fonts, 305 Duplex Printing, 295 E Error log, 110 F Fit to Paper, 294 Font Manager 2000, 327 Functions Printer Utility for Mac, 305 G Getting Printer Information over the Network, 231 Going to ...
Quick Installation Guide - Page 1

... the orange tape attached to the power cord. AQC026S CLP27DN/CLP31DN/C7526dn/C7531dn/LP226cn/ LP231cn/Aficio SP C410DN/Aficio SP C411DN Turn the two green levers counterclockwise ( ), and then slowly open the inner cover ( ). AQC032S Remove the end of tape from the printer body. Warning • Confirm that the wall outlet is near other appliances. The...
Quick Installation Guide - Page 2

...printer. • The toner cartridges that ink-jet paper cannot be loaded. Place it locks and clicks into your eyes, flush immediately with an open flame. Next Sheet CLP30DN/CLP27DN/C7531dn/C7526dn/LP231cn/LP226cn/Aficio SP C411DN/Aficio SP C410DN..., see "Loading Paper", Hardware Guide. If you purchased the printer. • Toner cartridge mouths may become dirty during quality inspection...
Quick Installation Guide - Page 3

.... • USB connection with this core. USB Connection • USB2.0 interface cable is an error message, see Software Guide. To check the detected addresses, press the followings: • [IP ...according to the printer's network, such as your computer's USB interface, or a USB hub. CLP30DN/CLP27DN/C7531dn/C7526dn/LP231cn/LP226cn/Aficio SP C411DN/Aficio SP C410DN The message for...
Quick Installation Guide - Page 4

... appear. To assign these, press [Subnet M] or [Gateway] instead. Copyright © 2006 EN USA G160-8606 CLP30DN/CLP27DN/C7531dn/C7526dn/LP231cn/LP226cn/Aficio SP C411DN/Aficio SP C410DN 2/2 Quick Installation Guide INSTALLING THE PRINTER DRIVER You can enter the next field. Quick Installation Guide Click [Exit] in the [License Agreement] dialog box. Select [Network] using {▼...

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