Ricoh Aficio MP W3601 Support Question
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Question posted by AlthaffHassan on March 26th, 2017
Ricoh Aficio W3601 Not Loading The Paper Roll.
Hi, did anyone come across loading paper roll from trays in w3601 Plotter?, as I am having issue with this kind of a problem, the screen shows ready, once print from the printer a test page, it throws out the msg "! Reset Tray 1 (Paper Roll 1) correctly" everything is in order, but it doesn't load the paper automatically for some reason.can anyone help me on this....Thanks.Hassan
Current Answers
Answer #1: Posted by Odin on March 26th, 2017 7:13 AM
Make sure you loaded the roll correctly--see the illustrated instructions at https://ricoh-kb-en.custhelp.com/app/answers/detail/a_id/128589/p/5165/region/us/brand/ricoh. If the problem persists, you'll need professional service.
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