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Ricoh Aficio MP C5000 Support Question

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Question posted by BeacJbns on January 6th, 2014

Cannot Print From Mac To Network Ricoh Aficio Mp C5000

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Answer #1: Posted by freginold on January 6th, 2014 10:56 AM

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freginold

Member since:
December 20th, 2011

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Hi, there are many different things that could be preventing you from printing. (If you never installed the print driver, you can download it here.) Below are some factors that may be causing your problem. Try to eliminate or rule out as many as you can to figure out why you can't print, and if you post your progress here, along with any error messages you may be getting, we can help you further.

- PostScript 3 is not installed on the copier (required for Mac printing)
- Wrong IP address for the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- User authentication management is turned on
- There is a corrupted print job stuck in the queue holding everything else up

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Related Ricoh Aficio MP C5000 Manual Pages

Quick Start Guide - Page 1

www.ricoh-usa.com Ricoh Product Line Segment 2 thru 6 MP/5000/5001, MP C5000/C6000/C6501, MP7000/8000, MP6001/7001, MP8001/9001, MP907EX This guide is not intended to replace your users manual, features and options will vary by machine type, model and finisher type installed.

Quick Start Guide - Page 2

Printing How to Print Documents from your PC

Quick Start Guide - Page 3

... your document to Print Select [File>Print) Select the Ricoh Print driver Enter desired number of copiers Press [OK] To add any finishing options to the document Press [Properties] At [Duplex] Select [Top to Top] or [... Bottom] To Staple: Open the Staple drop down Select [Top], [Bottom], [Center] or [2 at Left] Select [Hole Punch] Select desired position Press [OK] repeatedly to print

Quick Start Guide - Page 4

... that output settings can be checked for storage and printing at the control panel. Stored Print/Store and Print: Identical in functionality to Hold Print, except files are not immediately deleted after printing. Does not require the user to printing the entire job. Store and Print enables users to print files immediately while simultaneously storing data. 4-8 digit password...

Quick Start Guide - Page 5

...a later date. Does not require the user to Hold Print, except files are automatically deleted from the system HDD after printing. Hold Print: Temporarily holds multiple print files in the memory until a valid password is optional. Files are not immediately deleted after printing. Stored Print/Store and Print: Identical in functionality to enter a password. Printer Properties Job...

Quick Start Guide - Page 6

Printing To Document Server Open your document to Print Select [File>Print] Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window and choose [Document Server] Press [OK] Press [Details] Enter user Information: User ID (if applicable) or leave blank File Name Password (if applicable) User Name Press [OK] repeatedly to print

Quick Start Guide - Page 8

... Copier Panel Press [Printer] Main Display Press [Print Jobs] Select the [Locked Print Job List] Select the job you will now be able to submit work via the "locked Print" feature, you want to print Press [Print] enter password press Document will print and erase! Print Jobs List Highlight file and select print. If you submitted your password.

Quick Start Guide - Page 9

... document. Large & Small Open the document Press File >print Select the Ricoh Print Driver (PCL5e/PCL6) Press Properties At Page Set up Tab Select ... of the internal trays (copier cannot staple a booklet document in portrait mode) Open the document Press File >print Select the Ricoh Print Driver (PCL5e/PCL6) Press Properties At Page Set up Tab Select Duplex>booklet Select Staple>2 at center At...

Quick Start Guide - Page 18

When Networked, users have the option of Copier Use to Store a FAX Destination Users can print automatically, selectively, for faxing documents from the desktop with fax Covers and other options. Confirmations can send single document to select 2 sided when originals are 2 ...

Quick Start Guide - Page 19

...Fax Machine or select from [Address Book], if the number is already pre-programmed in address book. 6. Press [OK] or [Print]. 5. In the [Name] list, click the LAN-Fax M8 driver 4. Press [Set as if you wish to fax 2. You..., you can select more than one destination to confirm Recipient's destination. Press [Send] or [Print] 1. Select [File], then [Print] Faxing From Desktop 3.

Troubleshooting Guide - Page 2

Cleaning Glass Platen and Lid Ricoh MP2800/3300/4000/5000 Ricoh MPC2851/3351/4000/4001 Ricoh MP 5000/5001/6000/7000/8000 Ricoh MP 6001/7001/8001/9001 Ricoh MP C6000/6501/7500/7501 Clearing Paper Jams - Loading Paper - Replacing Staples - Trouble Shooting • Maintenance - Replacing Toner -

Troubleshooting Guide - Page 12

...engineered to meet the highest standards of pages will vary depending on paper type, size, contents, and print settings. • If the toner bottle does not click into position, pull it slightly back toward... of quality and functionality. Precautions • Do not expose the toner bottle to print about 43,000 pages. When purchasing expendable supplies, we recommend using only those provided...

Troubleshooting Guide - Page 17

Clearing Jams MP 3300, 2800, 2500, 2851, 3351, 3500 4000, 4001, 4500, 5000, 5001

Troubleshooting Guide - Page 22

Meter Reading Press the [User Tools/Counter] key Touch the [Counter] key to view all Press the [User Tools/Counter] key to complete the operation Press the [Start] key to print a list of the counters

User Guide - Page 2

Understanding Your Ricoh Control Panel To access system administrator tools and counter information Clears screen to default settings The program button allows you to store frequently used job ...

User Guide - Page 4

.../Photo, Photo, etc. Press [sort] to collate document (if not highlighted) Enter any finishing options Enter desired number of copies Press [Sample Copy] copier will print one completed set and prompt you [Suspend] to cancel job or change settings [Continue] if job is correct to complete remaining copy sets Or press...

User Guide - Page 46

Printing a Document Open your document to Print Select [File>Print] Select the Ricoh Print driver Enter desired number of copiers Press [OK] To add any finishing options to the document Open your document to Print Select [File>Print) Select the Ricoh Print driver [Staple, hole punch or duplex] Press [Properties] Select the desired finishing option Press [OK] repeatedly to print

User Guide - Page 47

User Guide - Page 59

When Networked, users have the option of Copier Use to Store a FAX Destination Users can print automatically, selectively, for faxing documents from the desktop with fax Covers and other options. Select Stored Fax Destination(s) or enter a New Destination using the Numeric ...

User Guide - Page 60

...LAN-Fax driver. • ■ Duplex Printing: Inbound fax documents can be printed on both sides of paper from the LAN... drivers. LAN Fax software is connected to the network via the • Wireless LAN option, faxing...Ricoh's, as a TIFF file directly to designated receivers. Enhanced Fax Capabilities • ■ Cover Sheet Editor: Users can program the Aficio MP 6001/MP 7001/MP 8001/MP...