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Ricoh Aficio MP C5000 Support Question

Ricoh Aficio MP C5000 Support Question

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Question posted by rayes0335 on July 29th, 2013

My Mp C5000 Machine Is Not Working (error Code Sc863-06)

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Answer #1: Posted by TommyKervz on July 29th, 2013 5:46 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
1,120
points
Greetings - Errors SC-862 & 863 indicate "Returned, Bad sector in hard drive"
http://www.officeimagingsystems.com/id172.html
You can try unplugging the machine from the wall outlet for 10 minutes and test it again after. Otherwise it will need to be serviced.


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Ricoh Aficio MP C5000 Manual Pages

Quick Start Guide - Page 1

www.ricoh-usa.com Ricoh Product Line Segment 2 thru 6 MP/5000/5001, MP C5000/C6000/C6501, MP7000/8000, MP6001/7001, MP8001/9001, MP907EX This guide is not intended to replace your users manual, features and options will vary by machine type, model and finisher type installed.
Quick Start Guide - Page 8

Retrieving Confidential Document at Copier Printer must be online to be able to submit work via the "locked Print" feature, you will print and erase! Print Jobs List Highlight file and select print. If you want to print Press [Print] ...
Quick Start Guide - Page 16

... the [For G3-1] key ( there may be other G3 keys depending on the options installed on your fax number from the display keypad 9. Enter your machine) 2. Touch the [Own Fax Number] key 10. Fax Header Information Set-Up 1. Press the [User Tools/Counter] key 4. Touch the [OK] key to accept the...
Quick Start Guide - Page 18

Select Stored Fax Destination(s) or enter a New Destination using the Numeric Key Pad on Right Side of Installing the LAN fax driver for errors only or off. Confirmations can send single document to select 2 sided when originals are 2 sided and copier Will scan and send both sides. Use The ...
Quick Start Guide - Page 19

...]. 5. Press [Set as if you wish to confirm Recipient's destination. Press [Send] or [Print] Open the document you were manually dialing the number at a Fax Machine or select from [Address Book], if the number is already pre-programmed in address book. 6. At [Fax Number] type the Recipient's Fax# just as Destination...
Troubleshooting Guide - Page 2

Replacing Staples - Loading Paper - Cleaning Glass Platen and Lid Ricoh MP2800/3300/4000/5000 Ricoh MPC2851/3351/4000/4001 Ricoh MP 5000/5001/6000/7000/8000 Ricoh MP 6001/7001/8001/9001 Ricoh MP C6000/6501/7500/7501 Trouble Shooting • Maintenance - Replacing Toner - Clearing Paper Jams -
Troubleshooting Guide - Page 3

Take the new toner bottle from the box. Replacing Toner B/W 1. Open the front cover of the machine. 2.
Troubleshooting Guide - Page 4

... OF PAPER TRAY. Loading the Tandem Paper Tray Carefully pull out paper tray until it stops to the RIGHT side of the paper Tray After machine has ceased all movements, carefully pull out paper tray until it stops.
Troubleshooting Guide - Page 6

... originals, such as translucent paper •Coated originals, such as shown in the feeder. If such substances get inside the machine or melt plastic parts, machine failure will cause damage and machine failure. Always use chemical cleaners or organic solvents, such as these parts if they are unsure what to do to avoid...
Troubleshooting Guide - Page 7

Clean these parts if they are dirty. If such substances get inside the machine or melt plastic parts, a failure will occur. • Do not clean parts other ...clean 1 and 2 as thinner or benzene. Other parts should only be reduced. Cleaning the exposure Glass Maintaining Your Machine If the exposure glass or ADF belt is dirty, copy clarity may be cleaned by your copies there is something ...
Troubleshooting Guide - Page 11

Return the lever under the toner bottle to its original position 8. Close the front cover of the machine. 7.
Troubleshooting Guide - Page 14

Replacing Toner Cartridges Note: Copier Panel will indicate when toner requires replacement and which color needs to be replaced. • Open the front cover of the machine. • Pull out the toner cartridge slowly. • • Remove new toner cartridge from the box. •
Troubleshooting Guide - Page 15

Replacing Toner • Hold the toner cartridge and shake it carefully. Peel off the seal. Close the front cover of the toner cartridge and insert it five or six times. Check the orientation of the machine.
Troubleshooting Guide - Page 17

Clearing Jams MP 3300, 2800, 2500, 2851, 3351, 3500 4000, 4001, 4500, 5000, 5001
User Guide - Page 6

... with 8.5x11 paper in landscape orientation and the other tray loaded with the device the machine will output the document in sequential order. Use Stack when setting multiple pages ... to maintain page order - Sort/Stack & Rotate Sort Output SORT Rotate/Sort - ROTATE SORT- the machine assembles copies as [Collate]. Use [Sort] when placing multiple page document to be stacked. When a ...
User Guide - Page 7

... orientation) - Press [OK] Single Slant Top Double LTR BOOKLET CENTER SADDLESTICH Double Ledger Note: The number of pages stapled and stapling positions will vary by machine model type and type of touch screen -
User Guide - Page 14

..., watermarks, date stamping Erase - used for moving copy image up or down on page Margin Adjustments - Edit/Stamp or Edit/Color Tab Options Vary by machine type and hard drive installed Edit Color -
User Guide - Page 16

Preset Stamp Allows users to place on first page only or on all pages being copied. Users and also choose to place a watermark on units with 60+ page speeds have the option to create a desired stamp. (Options may vary by machine types) Users Can choose stamp option, placement, size and density. If using A color unit, these options may be printed in color, on documents being copied.
User Guide - Page 43

... document is required with no finishing options, press [Start) Document is required before a document can also view documents in Document Server. This action vary from machine to see the first page of the document stored. Multiple files may be selected to printing screen, files will be printed. If you wish to...
User Guide - Page 50

... Press [Start] Document will print and erase! If you submitted your print job via the "locked Print" feature, you will now be able to submit work via desktop At Copier Panel Press [Printer] Main Display Press [Print Jobs] Select the [Locked Print Job List] Select the job you want to be...

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