Ricoh Aficio MP C4501 Support Question
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Question posted by ymindy23 on May 17th, 2013
Printer Not Printing
I am trying to print from my computer and now it shows that the document was sent to the printer to print, but when I go to the printer nothing comes out and there is no signs of paper jam. What should I do?
Current Answers
Answer #1: Posted by freginold on May 18th, 2013 6:58 AM
There is probably a communication problem between the computer and the printer. Check the printer's IP address -- if you don't know it, you can print out a configuration page to find it -- and make sure it matches the IP address shown in the Port tab in the printer's properties. If the IP address is not the same, correct the address in the print driver to match the printer's IP address. If the IP addresses do match, ping the printer's IP address from your computer to verify that there is a good network connection between the two devices.
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