Ricoh Aficio MP C4501 Support Question
Ricoh Aficio MP C4501 Support Question
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Question posted by lauraweeks on May 10th, 2012
Auto Detect On Scan Not Working?
When scanning in an 8.5x11 document on our MP-C4501, it comes through as 11x17, even though Auto-Detect is the default. We have to select 8.5x11 in order for it to scan as the correct size. Is there a setting that might have been changed?
Thank you!
Current Answers
Answer #1: Posted by freginold on May 10th, 2012 8:51 AM
freginold
Member since:
December 20th, 2011 Points: 23,254,995
Member since:
December 20th, 2011 Points: 23,254,995
If Auto Detect is definitely still on and it scans an 8.5x11 document as 11x17, you may have a faulty length or width sensor. There are sensors on the document feeder tray, as well as under the feeder's main cover. If one of these sensors goes bad, pages may get scanned in as the wrong size. (Also check to make sure nothing is blocking any of the sensors, like a stack of paper or a sticky note.)
One way to check this is to scan a document off the glass, also using Auto Detect. If it comes through as the correct size on the glass but not through the feeder, you likely have a bad sensor in the feeder.
One way to check this is to scan a document off the glass, also using Auto Detect. If it comes through as the correct size on the glass but not through the feeder, you likely have a bad sensor in the feeder.
Related Ricoh Aficio MP C4501 Manual Pages
Security Target - Page 1
This document is a translation of Aficio MP C4501/C5501 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. All rights reserved. Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved.
Aficio MP C4501/C5501 ...
Security Target - Page 8
...: Identification Information of TOE
Names
Ricoh Aficio MP C4501, Ricoh Aficio MP C5501, Ricoh Aficio MP C4501G, Ricoh Aficio MP C5501G, Gestetner MP C4501, Gestetner MP C5501, Lanier MP C4501, Lanier MP C5501, Lanier LD645C, Lanier LD655C, Lanier LD645CG, Lanier LD655CG, nashuatec MP C4501, nashuatec MP C5501, Rex-Rotary MP C4501, Rex-Rotary MP C5501,
MFPs
Versions
Software System/Copy Network...
Security Target - Page 9
...MP C4501, infotec MP C5501, Savin C9145, Savin C9155, Savin C9145G, Savin C9155G
FCU name
Names
Options Fax Option Type C5501
Page 8 of 93
Versions
OpePanel
1.06
LANG0
1.06
LANG1
1.06
Data Erase Std
1.01x
Hardware
Ic Key
01020700
Ic Ctlr
03
GWFCU3-21(WW) 03.00.00
Keywords
: Digital MFP, Documents...which is an IT device that inputs, stores, and outputs documents.
1.3.2 TOE Usage ...
Security Target - Page 13
...generation Copyright (c) 2011 RICOH COMPANY, LTD. It can also be used as a working area for image processing such as compressing/decompressing the image data. The Controller Board ...
- NVRAM A non-volatile memory medium in which is used to and from the units and devices that performs basic arithmetic processing for configuring MFP operations is stored.
- Processor A semiconductor chip that...
Security Target - Page 15
Selection of the guidance document sets depends on the sales area and/or sales company. All rights reserved...LD645CA/LD655C/LD655CA LD630CG/LD635CG/LD645CG/LD645CAG/LD655CG/LD655CAG Aficio MP C3001/C3501/C4501/C4501A/C5501/C5501A Aficio MP C3001G/C3501G/C4501G/C4501AG/C5501G/C5501AG
Copyright (c) 2011 RICOH COMPANY, LTD. Details of the document sets are available for this interface is an ...
Security Target - Page 16
...v116
FCU
- Manuals for Administrators
Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP
C4501A/MP C4501AG/MP C5501/MP C5501G/MP C5501A/MP C5501AG
C9130/C9130G/C9135/C9135G/C9145...[English version-2]
Table 3 : Guidance for English Version-2
TOE Components
MFP
Guidance Documents for Users
D088-7759A
- Quick Reference Copy Guide
D088-7526
- Notes for Users
D572-...
Security Target - Page 17
... 16 of This Machine
D029-7903
- Notes for Users
D088-7404
- Quick Reference Printer Guide
D086-7800
- Manuals for Administrators
Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP
C4501A/MP C4501AG/MP C5501/MP C5501G/MP C5501A/MP C5501AG
C9130/C9130G/C9135/C9135G/C9145/C9145G/C9145A/C9145AG/C9155/C9155G/C9
155A/C9155AG
LD630C/LD630CG/LD635C/LD635CG/LD645C/LD645CG...
Security Target - Page 18
... Documents for This Machine
D081-7602
- Quick Reference Printer Guide
D088-7804
- Quick Reference Fax Guide
D545-8505
- Quick Reference Scanner Guide
D088-7885
- Manuals for Product
Page 17 of This Machine
D029-7904
- To Users of 93
- Notes for Administrators Security Reference Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A MP C3001/MP C3501/MP C4501/MP...
Security Target - Page 19
...Machine
D088-7605A
- This direct user consists of This Machine
D029-7904
- Quick Reference Printer Guide
D088-7805
- Notes for Administrators Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A D089-6909A
- To Users of normal users, administrators, and RC Gate. Quick Reference Fax Guide
D545-8507
1.4.3 Definition of...
Security Target - Page 22
All rights reserved. Magnification and other editorial jobs can also be applied to scan paper documents and copy scanned image data from the Operation Panel. It can be stored on the HDD as follows: Copy Function
The Copy Function is described as a Document Server document. Basic Functions
The overview of the TOE 1.4.4.1. 1.4.4 Logical Boundary of TOE...
Security Target - Page 23
...Operation Panel The TOE can print or delete printer documents according to the operations by e-mail. E-mail transmission is selected by users from the printer driver. Operating from...Document Server storage, the received documents will be ensured.
The documents will be stored in the TOE are called scanner documents. The scanned documents will not be sent to scan paper documents...
Security Target - Page 24
... from the Operation Panel or a Web browser. Documents can be used to receive documents from external faxes via the telephone line and store the received documents in the TOE. Documents to print or delete fax documents. Paper documents will be printed and deleted using the Operation Panel. Users select the destination server from the servers that are...
Security Target - Page 30
... Function, and Fax Function) that they can be identified".
One of the document data attributes. One of the stored document types. The Operation Panel is selected as the printing method for Copy Function, Document Server Function, and Printer Function. Documents sent to IT devices by users to folders, or downloaded on the client computer from the...
Security Target - Page 41
... RICOH COMPANY, LTD.
O.STORAGE.ENCRYPTED Encryption of storage devices The TOE shall ensure that the data is encrypted first and then...manager of MFP shall ensure that those logs can be accessed in order to a trusted IT product, the responsible manager of MFP shall...control in trusted IT products
If audit logs are exported to detect potential security violations, and only by TOE
The TOE shall...
Security Target - Page 52
... the initiator and target of login operation. a) Minimal: Unsuccessful use of a role. Also includes the user identification that are part of an interactive session by auto logout.
a) Minimal: Failure of the trusted channel functions. c) Basic: All attempted uses of communication with trusted channel.
b) Basic: Success and failure of login operation
a) Minimal...
Security Target - Page 59
... definition Hierarchical to: No other components.
Dependencies: No dependencies. All rights reserved.
Dependencies: FIA_UAU.1 Timing of authentication
FIA_AFL.1.1
The TSF shall detect when [selection: an administrator configurable positive integer within [assignment: 1 to 5]] unsuccessful authentication attempts occur related to individual users:
[assignment: the security attributes...
Security Target - Page 69
...trusted channel for [assignment: communication via the LAN of document data, function data, protected data, and confidential data,...selection: the TSF, another trusted IT product that is EAL3+ALC_FLR.2. FTA_SSL.3.1
The TSF shall terminate an interactive session after a [assignment: elapsed time of auto logout, completion of document data reception from the printer driver, completion of document...
Security Target - Page 76
....3(b) sets the permissive default value to the available function list, and sets the restrictive default value to guess the... the security functional requirements for certain period and the auto logout time elapses.
According to FMT_MSA.1(b), the login ...(F.SMI), selected SFR Package from the printer driver or fax driver.
Page 75 of 93
(3) Complicate decoding of document data reception ...
Security Target - Page 77
...
(3) Restricted forwarding of data to view the audit log. O.AUDIT.LOGGED Management of storage devices O.STORAGE.ENCRYPTED is required to implement the following countermeasures. Copyright (c) 2011 RICOH COMPANY, LTD...O.INTERFACE.MANAGED is the security objective to record the audit log required to detect the security intrusion, and allow the MFP administrator to external interfaces. To ...
Security Target - Page 88
... the role is that corresponds to detect data tampering. FDP_RIP.1 Methods to start operating Copy Function, Printer Function, Scanner Function, Document Server Function, and Fax Function.... Communications Provided by the TOE
Communicating
Encrypted communications provided by the TOE
Devices
Protocols
Cryptographic Algorithms
Client computer
TLS1.0
AES(128bits, 256bits), 3DES(168bits)
...
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