Ricoh Aficio MP C3500 Support Question
Ricoh Aficio MP C3500 Support Question
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Question posted by dbJsbi on February 23rd, 2014
I Cannot Get Papers To Scan Onto The Network On My Ricoh Aficio C3500
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Current Answers
Answer #1: Posted by freginold on April 1st, 2014 4:10 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,985
Member since:
December 20th, 2011 Points: 23,253,985
Hi, here are some possible reasons why scanning to your folder isn't working:
- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
If scanning to a folder was never fully set up, you can find instructions on doing it here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
Related Ricoh Aficio MP C3500 Manual Pages
Network Guide - Page 50
... of Energy Saver mode.
• Checks information about printing, paper quantity, etc.
• Simultaneously monitors multiple printers.
TCP/IP...network settings and detailed device information.
• Enables you can be used on this function. loaded in the machine can change the machine's network settings. Also, you to check job histories of printed, faxed (LANFax), scanned...
Network Guide - Page 51
...C In the list, select a machine whose configuration you want to
[Search Device], and then click [TCP/IP], [IPX/SPX] or [TCP/IP SNMPv3...and folder can manage LAN-Fax numbers, user names for Scan to Folder, and addresses for Admin.
A message about... [OK]. B On the [Group:] menu, point to change the network interface board configuration using TCP/IP SNMP v3, enter the user authentication....
Network Guide - Page 53
...
Changing the Paper Type
Follow the procedure below to manage. Note ❒ For details about the login user name and password, consult your network administrator.
For details about User Manage- Using SmartDeviceMonitor for each tray.Enter required setting items.
F Quit Web Image Monitor. B On the [Group:] menu, point to
[Search Device], and then...
Facsimile Reference - Page 37
... packets) and is equipped with one -toone communication over a LAN or the Internet.
❖ SIP A communication control protocol for connecting these different networks, and also connects communication devices (telephones, facsimiles, etc.) to IPv4 addresses and performs authentication functions. In addition, a gatekeeper governs band (transmission rate assignment) and access control.
❖...
Facsimile Reference - Page 41
...to send large files as e-mail messages with Internet Faxing. • Immediate Transmission • Closed Network transmission • SUB Code Transmission • On Hook Dial • Manual Dial • ...view documents when they are deleted. Reference p.33 "T.37 Full Mode" p.41 "Paper Size and Scanned Area" p.73 "Bypassing the SMTP server" "Troubleshooting When Using the Facsimile Function...
Facsimile Reference - Page 285
...215; 1200 mm/11" × 47"
297 × 1200 mm/11" × 47"
Printing on standard paper using a laser
G3: 33,600 / 31,200 / 28,800 / 26,400 / 24,000 / 21,600... approx. 640 W
❖ IP-Fax Transmission and Reception
Network Scan line density
Maximum original size Maximum scanning size Transmission protocol
LAN: Local Area Network Ethernet/10base-T, 100base-TX, IEEE1394 (IPv4 over 1394), IEEE802...
Facsimile Reference - Page 293
...213, 253
283 P
Page reduction, 169 Page separation and length reduction, 168 Paper size and scanned area, 41 Paper Tray, 9 Parallel Memory Transmission, 13, 19 Parameter Setting, 9 Parameter Setting:... / Change / Delete Gateway, 9 Program / Change / Delete Scan Size, 9
Program / Change / Delete Standard Message, 9
Program Closed Network Code, 9 Program Dest., 79 Program Fax Information, 9 Program ...
Facsimile Reference - Page 297
.... See installation instructions for repair or warranty information, please contact RICOH CORP. If trouble is a REN of devices that may be connected to the solving problems section in advance ... commission for you believe it is causing harm to the telephone network, the telephone company may result in the devices not ringing in response to make changes in order for information...
General Settings Guide - Page 5
...21 Settings Required to Use Scan to Folder Function 25 Settings Required to Use the Network Delivery Scanner 28 Settings Required to Use Network TWAIN Scanner 31 Settings Required...Protect...4
1. System Settings
General Features 47 Output tray settings 50
Tray Paper Settings 51 Timer Settings ...57 Interface Settings 59
Network ...59 Parallel Interface ...63 IEEE 1394 ...64 IEEE 802.11b ...66...
General Settings Guide - Page 322
... 194, 196, 197 Restore Factory Defaults, 66 Rotate Sort: Auto Paper Continue, 116
S
314
SADF Auto Reset, 116 Scanner Auto Reset Timer, 57 Scanner Features / General Settings, 199...Use Network TWAIN Scanner / IEEE 802.11b (wireless LAN), 32 Settings Required to Use Scan to Folder Function, 25 Settings Required to Use Scan to Folder Function / Ethernet, 25 Settings Required to Use Scan ...
Printer Reference - Page 88
...in the [Text:] box. • You can set only [ Text:], but [ Mask type:] and [ Text:] must be set
is copied, scanned,
or stored in the [ Color:] list. The pattern and text you have set together.
❖ Printing a document using [ Mask type:]
1....Setting [ Mask type:] in the printer driver • Select a pattern from [Black], [Cyan], or [Magenta] in copiers / multifunction machines.
Printer Reference - Page 166
... Product Name: Printer/Scanner Controller + Copy Machine Model Number: C3535/DSc535/LD435c/Aficio MP C3500 C4540/DSc545/LD445c/Aficio MP C4500 C4540g/DSc545g/Aficio MP C4500G Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with Canadian ICES-003. Properly shielded and grounded cables and connectors must...
Scanner Reference - Page 159
...key.
When starting Windows 95/98/Me, [New Hardware] or [Device Driver Wizard] will be displayed depending on the system version. If ...Supplied on CD-ROM
This section explains the applications on as a network TWAIN scanner.
❖ File path The TWAIN driver is in ... client computer, and then install by auto-run ) to scan originals or use the machine as an Administrators group member....
Scanner Reference - Page 161
...with DeskTopBinder Lite • Auto Document Link Auto Document Link on the network via TCP/IP or IPX/SPX.
7
153 To use these functions ... server periodically, retrieves files delivered to use DeskTopBinder functions such as Scan using DeskTopBinder Extended Features. Software Supplied on CD-ROM
❖...device status monitoring on the client computer monitors in-trays of the DeskTopBinder.
Scanner Reference - Page 171
... Conformity
Product Name: Printer/Scanner Controller + Copy Machine Model Number: C3535/DSc535/LD435c/Aficio MP C3500 C4540/DSc545/LD445c/Aficio MP C4500 C4540g/DSc545g/Aficio MP C4500G Responsible party: Ricoh Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 This device complies with Part 15 of the following two conditions: 1. Note to users in the...
Troubleshooting - Page 6
...
When Scanning is Not Done as Expected 65 When You Cannot Send Scanned Files 66
When Stored Files Cannot be Accessed 66 When You Cannot Browse the Network to Send a Scan file ... Adding paper, Toner and Staples
Loading paper ...79 Loading Paper into the Paper Trays 80 Loading Paper into the Large Capacity Tray (LCT 81
Changing the Paper Size 83 Changing the Paper Size in the Paper Tray 84...
Troubleshooting - Page 77
... specified group con-
Check the server status.
If the message is still shown, the network may be sent at the same time. sending by more . Place original
a size not shown on the paper size selector.
• Specify the scan size. • When placing an original directly
again, then press
on the e-mail screen...
Troubleshooting - Page 84
... as telnet to make sure SNMPv1 or SNMPv2 is connected to the network correctly. See "Network Settings", General Settings Guide and "Using telnet", Network Guide. The application-specified scan conditions have exceeded the setting range of the machine.
• Check whether the scanning settings made with the application exceed the setting range of the client...
Troubleshooting - Page 133
...(ADF), 123
B
Booklet Finisher SR3020, 99, 100, 112, 113, 114
C
Cannot Browse the Network to Send a Scan File, 66
Cannot Make Clear Copies, 23 Cannot Make Copies As Wanted, 25 Cannot Print, 54 ...Cannot Send
or Receive Fax Messages as Wanted, 40 Cannot Send Scanned Files, 66 Changing the Paper Size, 83 Changing the Paper Size
in the Paper Tray, 84 Changing to a Size That is Not
Automatically Detected...
Troubleshooting - Page 134
... Major Options, 2 Network Delivery Function
Cannot be Used, 67
O
Operations are Not Possible When Messages Appear, 67
Optimum environmental conditions, 117 Orientation-Fixed Paper
or Two-Sided Paper, 82 Other Printing Problems... Setting, 97
126
S
Scanner Function, 65 Scanning Glass, 122 Scanning is Not Done as Expected, 65 Sending Faxes or Scanned Documents
When Toner Has Run Out, 91 Server...
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