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Ricoh Aficio MP C3001 Support Question

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Question posted by sg9dsoto on March 21st, 2014

Cannot Find Shared Folder Path Aficio Mp 4000 Error

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Answer #1: Posted by freginold on June 13th, 2014 12:00 PM
freginold

Member since:
December 20th, 2011

Points: 23,254,995
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Hi, there are many reasons why you may not be able to scan to a folder. Here are some of the more common reasons:

- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed

If scanning to a folder was never fully set up, you can find instructions for doing so here:

- How to link to a network share folder from a Ricoh Aficio MP series copier

Related Ricoh Aficio MP C3001 Manual Pages

General Settings Guide - Page 2

... be available in , certain units may be optional. Depending on the operation and use of this manual. • Type 1: C2525/DSc525/LD425c/Aficio MP C2500 • Type 2: C3030/DSc530/LD430c/Aficio MP C3000 Certain types might not be available in some countries. In no event will the company be liable for quick reference. For...
General Settings Guide - Page 7

... names in the Address Book 204 Sending fax by Quick Dial 204 Sending e-mail by Quick Dial 204 Sending scanned files to a shared folder directly 205 Preventing unauthorized user access to shared folders from the machine ...........205 Managing users and machine usage 205 Registering Names 206 Registering Names 206 Changing a Registered Name 207 Deleting...
General Settings Guide - Page 80

... received Internet fax e-mails on the POP3 or IMAP4 server. • Off • All • Errors Only ❖ Default User Name/Password (Send) Specify the user name and password required when sending scan file directly to a shared folder on a computer running Windows, to an FTP server, or to 64 characters. 72 Reception E-mail...
General Settings Guide - Page 213

... the destination shown on the initial scanner display whenever sending files using Windows, select the SMB protocol. Address Book Sending scanned files to a shared folder directly After registering the path name, user name and password, you can specify the object of each function: • Copier • Document Server • Facsimile • Scanner •...
General Settings Guide - Page 243

... the ma- Using SMB to Connect 7 Note ❒ To register a folder in an FTP server, see "Using FTP to Connect". ❒ To register a folder in an NetWare server, see "Using NCP to it directly. Registering Folders Registering Folders By registering a shared folder, you can send scan files to Connect". chine. ishing your net- Reference p.241 "Using...
General Settings Guide - Page 246

... browsing the network. Registering Addresses and Users for folder authentication. The path to switch between levels. If a Login Screen ...name and password again. 238 Shared folders under it appear. Enter the login user name specified for Facsimile/Scanner Functions To locate the folder using Browse Network A Press [Browse Network]. The client computers sharing the same network as the...
General Settings Guide - Page 249

... Management]. Note ❒ To delete the name, key display, and title, see "Using SMB to Connect" Registering a Folder A Press [System Settings]. Reference p.208 "Deleting a Registered Name" Using FTP to Connect Note ❒ To register a shared folder configured in an NetWare server, see "Using NCP to Connect". 7 Reference p.235 "Using SMB to Connect" p.246...
General Settings Guide - Page 254

... Note ❒ To register a shared folder configured in an FTP server, see "Using FTP to Connect" Reference p.235 "Using SMB to Connect" p.241 "Using FTP to Connect" Registering a Folder A Press [System Settings]. 7...To delete a name entirely, see "Using SMB to Con- nect" ❒ To register a folder in Windows, see "Deleting a Registered Name". E Press the name you want to register or enter...
Security Target - Page 1

... : RICOH COMPANY, LTD. Copyright (c) 2011 RICOH COMPANY, LTD. This document is a translation of Aficio MP C3001/C3501 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy Devices, Operational Environment A, Copyright © 2009 IEEE. All rights reserved. Date : 2011-07...
Security Target - Page 8

... the identification information of TOE Names Ricoh Aficio MP C3001, Ricoh Aficio MP C3501, Ricoh Aficio MP C3001G, Ricoh Aficio MP C3501G, Gestetner MP C3001, Gestetner MP C3501, Lanier MP C3001, Lanier MP C3501, Lanier LD630C, Lanier LD635C, Lanier LD630CG, Lanier LD635CG, nashuatec MP C3001, nashuatec MP C3501, Rex-Rotary MP C3001, Rex-Rotary MP C3501, MFPs Versions Software System/Copy...
Security Target - Page 15

.../C9135/C9145/C9145A/C9155/C9155A C9130G/C9135G/C9145G/C9145AG/C9155G/C9155AG LD630C/LD635C/LD645C/LD645CA/LD655C/LD655CA LD630CG/LD635CG/LD645CG/LD645CAG/LD655CG/LD655CAG Aficio MP C3001/C3501/C4501/C4501A/C5501/C5501A Aficio MP C3001G/C3501G/C4501G/C4501AG/C5501G/C5501AG Operating Instructions About This Machine D088-7603A - It is a memory medium in which Data Erase Std...
Security Target - Page 16

...Quick Reference Fax Guide D545-8506 [English version-2] Table 3 : Guidance for English Version-2 TOE Components MFP Guidance Documents for Users Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP C4501A/MP C4501AG/MP C5501/MP C5501G/MP C5501A/MP C5501AG C9130/C9130G/C9135/C9135G/C9145/C9145G/C9145A/C9145AG/C9155/C9155G/C9 155A/C9155AG LD630C/LD630CG/LD635C/LD635CG/LD645C...
Security Target - Page 17

... for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D088-7709 - Notes for Administrators Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP C4501A/MP C4501AG/ MP C5501/MP C5501G/MP C5501A/MP C5501AG C9130/C9130G/C9135/C9135G/C9145/C9145G/C9145A/C9145AG/C9155/C9155G/C9 155A/C9155AG LD630C/LD630CG/LD635C/LD635CG/LD645C...
Security Target - Page 18

...-4 Guidance Documents for Administrators Security Reference Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A D089-6933A - Manuals for MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A/Aficio MP C3001/Aficio MP C3501/Aficio MP C4501/Aficio MP C4501A/Aficio MP C5501/Aficio MP C5501A D088-7400A - Safety Information...
Security Target - Page 19

... for Administrators: Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D088-7707 - Notes for Administrators Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A D089-6909A - Help 83NHBUENZ1.20 v116 FCU - Quick Reference Fax Guide D545-8507 1.4.3 Definition of Users This section defines...
Security Target - Page 31

...left open for a certain period of the normal users who are authorised to a shared folder in an SMB Server by the MFP administrator. One of @Remote is located. The... on client computer. The destination folder includes the path information to as "PC FAX". Terms Users for stored and received documents Folder transmission Destination folder E-mail transmission S/MIME user information...
Brochure - Page 1

Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 Color Digital Imaging System Exceptional Color, Remarkable Productivity secure dynamic advanced
Brochure - Page 3

... fast-paced, results-oriented offices. • Expect powerful multifunction performance with a complete lineup of printing, copying, scanning ...which protects data for Scan-to-Email and Scan-to-Folder functions. Fast, High-Quality Output Meet tough deadlines ...With four models to choose from, the Ricoh Aficio MP C3001/C3501 and MP C4501/C5501 provide an extensive array of capabilities for...
Brochure - Page 4

... to share and archive documents automatically. • Reduce network traffic with a 1,000-sheet Booklet Finisher for the MP C3001/C3501...recipients to an e-mail address or network folder. The Ricoh Aficio MP C3001/ C3501 and MP C4501/C5501 make it easy to manage ... for quick delivery to conventional fax numbers. • Decrease fax errors with Scan-to-URL, which stores documents on a USB clip...
Brochure - Page 11

... Aficio MP C3001/C3501 and MP C4501/C5501 System Specifications General Specifications Specifications for MP C4501/C5501 are the same for MP C4501A/C5501A except where indicated Configuration Desktop Color Laser MFP Printing Process Dry Electrostatic Transfer with Dual Component Magnetic Brush Development; 4-Drum Method Scanning Technology 1D Solid Scanning via CCD Output Speed MP C3001...

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