Double Receipt Of Readers Digest

i am receiving 2 each month. I believe that there is an errror. There is 2 different numbers. RDA0187549126 andRDA0787573732. one comes under Edwin Hopkins and one under Lois Hopkins. I do not remember 2 orders. Please combine these 2 accounts and let me know what the correct expiration date is on the account. I seem to get a lot of renewal notices on this magazine and I do not know when it expires.

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Answer #1: Posted by SylvieRD on November 10th, 2011 1:04 PM

This answer was accepted by the poster of the original question.

SylvieRD

Member since:
October 18th, 2010

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My name is Sylvie. I work for Reader’s Digest in Customer Care and I just came across your post.

Since you provided both account numbers, we were able to combine them so that you receive a single issue each month.

A colleague will also be sending you an email to the address we have on file to confirm this adjustment.

For future reference and faster service, you may reach us directly by phone at 1-800-308-9281 or by email at [email protected]. One of our agents will be most happy to take your call.

Regards,

Sylvie Robert
E-Care Coordinator

Answer #2: Posted by techie12330 on November 8th, 2011 8:06 PM

techie12330

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Call readers digest and explain to them that you have a duplicate account and that you would like them to cancel the duplicate accoun. They should be able to do that for you no problem.