Question posted by wwikjord on September 21st, 2014
Booking Cancelled
Last April I booked a Points week in California and it was confirmed. About 3 weeks ago an RCI agent phoned me and informed me that that the owner cancelled my booking.I questioned the agent as to how the owner was able to do that as RCI has rules as to booking times for owners at home resorts and as far as I was concerned the owner did not do that. His answer was "I don't know", but would find out.To date I have not been given any answer. Also, he has been unable to book a suitable replacement week.
Current Answers
Answer #1: Posted by talktous on September 22nd, 2014 12:40 PM
talktous
Member since:
July 21st, 2011 Points: 5,500
Member since:
July 21st, 2011 Points: 5,500
Hi Wwikjord, we'd like the opportunity to look into this for you. Please email us at [email protected] and be sure to include your membership number. Thank you.
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