Question posted by Rhodygal48 on August 24th, 2015
After 11 Years I Am About To Cancel My Subscription. I Can't Play Any Of Pogo.
After 11 years I am about to cancel my subscription. I can't play any of Pogo I"ve DL an updatedJava Not sure what iy can be as I also have the flash Player.................any help is appreciated~~
Current Answers
Answer #1: Posted by Odin on August 24th, 2015 4:58 PM
Sorry for your problems. Some possible issues are covered at http://help.ea.com/en/pogo/pogo/?platform=pogo. Or use the search box on that page. Or it could be a browser issue (see below). If all else fails, look to Pogo. A Pogo rep will call you, if you submit the form at http://help.ea.com/en/contact-us/new/?product=pogo.... If necessary, resubmit here with more specifics. (At what point are you stopped from playing? What do you see? Error messages?)
If it might be a browser issue:
1. Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies also could help, so you may want to do both. If the problem is not solved...
2. Restart your computer. If the problem is not solved...
3. It may be necessary to update your browser; links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742
If it might be a browser issue:
1. Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies also could help, so you may want to do both. If the problem is not solved...
2. Restart your computer. If the problem is not solved...
3. It may be necessary to update your browser; links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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