Java

You will not let me play texas hold em, says java is not able but my computer says it is . If this is the case I don't want to use your games and want my credit card credited. Not happy at all!!

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Answer #1: Posted by Odin on April 27th, 2015 11:07 AM

This answer was accepted by the poster of the original question.

Odin

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We're an independent help site not connected with Pogo Games, to which you must turn for resolution. Call 866-543-5435.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by TommyKervz on April 27th, 2015 11:05 AM

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Please note that helpowl.com is not directly linked with pogo.

please follow the instructions below

Install the latest version of Java
Restart your browser after installing Java to enable the new version
Remove older versions of Java
Enable automatic updates
The Java Update feature will ensure that you receive important security updates when they are released.
Verify that Java is enabled in the browser to ensure that applets that use it will function properly
Clear Java cache periodically
Configure the settings of your firewall or anti-virus software
The most common problems are caused by settings of anti-virus, firewall, ad blocking or pop-up blocking software. To resolve these issues try to simply disable them and see if the problem goes away. If the problem goes away, then the next step is to figure out how to configure the software to still protect your system without preventing you from playing Pogo games. In this case, you should refer to the software's manual or help files for detailed instructions on how to make the desired changes to the software.

Use Java supported Web browsers
A 64-bit browser is required to run 64-bit Oracle Java on Mac OS X
Chrome 64-bit for Mac became available with Chrome Version 39. » More info

Check system requirements to ensure any applets that uses Java will function properly.

Visit the Pogo website fore more Java help and Pogo information If you find these Pogo suggestions do not resolve your issue, please contact Pogo and request further assistance.