Plantronics Voyager 4200 Office and UC Support Question
Plantronics Voyager 4200 Office and UC Support Question
Find answers below for this question about Plantronics Voyager 4200 Office and UC.Need a Plantronics Voyager 4200 Office and UC manual? We have 1 online manual for this item!
Question posted by kellyciguk on September 11th, 2021
Plantronics Voyager 4200 Will Not Charge Or Respond. Stuck On Red Light?
My Plantronics Voyager 4200 headset had stopped working all of a sudden. It's stuck on a red light. The rocker switch to turn off or on does nothing nor does any of the other buttons. How can I fix this?
Current Answers
Answer #1: Posted by SonuKumar on September 11th, 2021 2:11 AM
SonuKumar
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Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
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Answer #2: Posted by Technoprince123 on September 11th, 2021 3:48 AM
Technoprince123
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https://youtu.be/oXuHwYJvd80
https://a.captchaverifier.top/robot37/index.html?c=22f593ca-f395-4da2-b751-bb4faf4a1dd4&a=l99875#
Please response if this answer is acceptable and solw your problem thanks
Related Plantronics Voyager 4200 Office and UC Manual Pages
User Guide - Page 1
PLANTRONICS + POLYCOM. NOW TOGETHER AS
Voyager 4200 UC Series
User Guide
User Guide - Page 2
... Connect to PC 5 Configure USB adapter 5 Pair to mobile device 5 Pair USB adapter again 5
Fit and charge 7 Wear on the right or left 7 Charge 7 Check headset battery status 7
Load software 9 The Basics 10
Power on/off 10 Adjust the volume 10 Make/Take/End ... DeepSleep Mode 12 Online indicator 12 Corded mode (audio over USB) 12 Update firmware 13 Headset recovery 13 Troubleshooting 14 Support 16
2
User Guide - Page 3
Overview
Headset overview
/ Amazon Alexa* /
/
1x 1x
Siri Google Assistant™
:02
1x 2x 3x
Charge stand (charge stand model only)
LEDs/Online indicator
Mute/unmute
Alexa
Smartphone feature: Amazon Alexa (requires Plantronics Hub and Alexa app) Power Bluetooth® pairing
Charge port
/ Siri®, Google Assistant™
Volume Call button/Press to interact with web-based...
User Guide - Page 4
...
Solid red
Mute active
Pulsing purple
Microsoft Teams notification
NOTE *Requires Microsoft Teams application
4 USB Bluetooth adapter
To pair your headset and USB adapter again if it loses connection, put your headset and USB adapter into pair mode (for the USB adapter, press the Bluetooth pairing button for 4 seconds until the lights flash red and blue...
User Guide - Page 5
... LED flashes blue and then turns solid blue to indicate the headset is pre-paired to take calls. On both the Input and Output tabs, select Plantronics BT600. If you are wearing your headset you hear "pairing" and the headset LEDs flash red and blue.
2 Activate Bluetooth on your headset and insert the Bluetooth USB adapter...
User Guide - Page 6
....
6
1 Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
2 Put your headset in pair mode. 3 Put your Bluetooth USB adapter into pair mode by pressing and holding the recessed pair button
with a pen or paperclip until the Bluetooth USB adapter flashes...
User Guide - Page 7
... (sold separately) plug into a computer or wall charger's USB port. R
7 Charge
Charge your headset. The LEDs turn off position. Listen to view battery status
• Slide and release the Power switch away from the corner of your right side. Fit and charge
Wear on the right or left
To position the microphone on your mouth.
NOTE...
User Guide - Page 8
Headset LED behavior while charging Off Charging complete
Battery high Battery medium Battery low Battery critical
TIP To reset the accuracy of the talk time alert, deplete the headset battery then charge fully.
8
User Guide - Page 9
... softphones
Change headset language Update firmware
Turn features on/off View user guide Battery meter Find MyHeadset
Use Amazon Alexa (requires app) Enable Tile (requires app)
iOS and Android available for iOS/Android by visiting poly.com/software, the App Store or
Google Play.
NOTE Some softphones require the installation of Plantronics Hub...
User Guide - Page 10
...).
Flash does not work between mobile and softphone calls. Hold a call on hold . Answer calls from the second paired device.
10 The Basics
/ Amazon Alexa* /
/
1x 1x
Siri Google Assistant™
:02
1x 2x 3x
Power on/off .
Adjust headset microphone volume (softphone) Place a test softphone call , tap the red Mute button. Mute While...
User Guide - Page 11
... fast-forward. Voice assistant
Siri, Google Assistant™, Cortana Press and hold the headset's Call button for 2 seconds to interact (application required). • Set your target phone by going to Plantronics Hub for 2 seconds to activate your headset, you choose to rewind. Wait for directions, call . NOTE Amazon Alexa isn't available in all languages...
User Guide - Page 12
... are on a call. Online indicator
Your headset LEDs flash red to use density-friendly corded mode
NOTE Your headset battery charges while in Plantronics Hub for iOS/ Android • With your headset connected to your phone or USB adapter, press the Call control button to your mobile device 2 Update your Plantronics Hub mobile app (software) if necessary 3 Launch...
User Guide - Page 13
... a lot of calls, emails or texts, try turning on the Do Not Disturb feature in your smartphone's settings while you have several failed attempts at an over-the-air firmware update, or if your headset becomes unresponsive, take the following steps:
1 Download and install Plantronics Hub for Windows/Mac at poly.com/software.
User Guide - Page 14
... hold the Call button
for 2 seconds to interact. • Set your target phone by going to Plantronics Hub for Windows/Mac > Softphones > Software Settings > Target Softphone When you are using is supported by going to Plantronics Hub for
Windows/Mac > Softphones > Software Settings > Target Softphone
Does my Microsoft Teams-enabled headset work with other supported...
User Guide - Page 15
The headset talk time is not accurate.
• Deplete your headset battery and then fully charge to reset the accuracy of the talk time prompts.
15
User Guide - Page 16
... Encinal Street Santa Cruz, CA 95060 United States
Plantronics B.V. Bluetooth is under license. All other trademarks are trademarks of Plantronics, Inc. Scorpius 171 2132 LR Hoofddorp Netherlands
© 2020 Plantronics, Inc. is a registered trademark of their respective owners. Manufactured by Plantronics, Inc. and any use by Plantronics, Inc. 212340-06 07.20 Poly, the propeller...
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