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Plantronics M20 Support Question

Plantronics M20 Support Question

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Question posted by Rickhart on October 9th, 2015

Ml20 Charge

My Plantronics ML20 will not charge anymore. I plug it in and the indicator light flashes once and goes out. I test the Bluetooth and it says "Charge, Medium". I have tried it on two different AC adapters and same results. Why all of a sudden won't it charge and how do I fix it?

Current Answers

Answer #1: Posted by BusterDoogen on October 9th, 2015 1:56 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

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You have a failed charge port or the battery is gone! Time for a replacement.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related Plantronics M20 Manual Pages

User Manual - Page 1

LEARN MORE M20™ and M50™
User Manual - Page 2

... BUTTONS • Volume presets (1 tap per level change) LED • Charging (solid red) • Low battery (3 red flashes at powering on power) POWER SWITCH • On (slide to reveal black) • Off (slide to reveal red) Your headset may look slightly different than the illustration, but will still work as described. TAKE...
User Manual - Page 3

... make a call from the list of the Box: Turn on the headset and continue pressing Call button until the LED flashes red/ blue. Phones Have Different Menus to indicate pairing mode. The LED flashes red/blue to Select from, for example: iPhone: Settings > General > Bluetooth > On (starts the search for devices) BlackBerry® smartphone: Settings/options...
User Manual - Page 5

... is lost connection. Know How to Reconnect Your headset tries to Music and More (M50 series only) If your phone also has the Bluetooth "A2DP" stereo music feature, then your two phones, it can be heard through this headset. When already on /off • Battery high, medium, low or recharge • Pairing in process, successful...
User Manual - Page 6

... Up to 16 days Up to 33 feet (10 meters), Class II 11.5 grams Micro USB charging Rechargeable non-replaceable lithium ion polymer 2 hours for full 5V DC - 180mA Bluetooth v3.0 Hands-Free (HFP) Profile 1.5 and Headset (HSP) Profile 1.1 (M50: Advanced Audio Distribution Profile A2DP) 32°F - 104°F (0 - 40°C) 32°...
User Manual - Page 7

... friendly customer support team at 1-866-363-2583 (USA) or visit plantronics.com/support for local numbers outside the US. © 2011 Plantronics, Inc. Patents Pending. 85844-06 (8-11) EN-US Z109 N10687 Bluetooth is under license. and any use by Plantronics is a registered trademark of their respective owners. All other trademarks are the...

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