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Plantronics M20 Support Question

Plantronics M20 Support Question

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Question posted by susanhaertling on May 1st, 2013

Problems Connecting With My Verizon Bb After Updating Os

I updated my bb recently to upload my company gmail account.  Now my bb won't pair with my plantronics M20 headset.  I get the error message "connection to audio device failed".  I've tried "manage connections", bluetooth is "on", I hit "search for device" and turn on the M20.  How do I get these paired again???

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Related Plantronics M20 Manual Pages

User Manual - Page 1

LEARN MORE M20™ and M50™
User Manual - Page 2

...hour before first use 2 hours (100% charge) • Do not use headset while charging VOLUME BUTTONS • Volume presets (1 tap per level change) LED •...-dialing (2-second press until tone is heard) • Reconnect lost Bluetooth connection (1 tap if the headset doesn't automatically reconnect) • Activate pairing mode after initial set up (press until red/blue LED fl...
User Manual - Page 3

..., then get phone to your phone. You can answer a call using your Bluetooth-enabled phone. Before using your headset for a passcode, enter four zeros (0000). CONNECT First Time, Right Out of introducing your headset to add / search / discover new Bluetooth devices. CONNECT TO YOUR PHONE PLT_M50 "Pairing" is the set-up process of the Box: Turn on the...
User Manual - Page 5

... feet between the phone and headset before audio degrades and the connection is lost connection [to phone] Listen to Music and More (M50 series only) If your phone also has the Bluetooth "A2DP" stereo music feature, then your two phones, it's easy to reconnect a lost connection. Know How to Reconnect Your headset tries to answer calls from either...
User Manual - Page 6

... meters), Class II 11.5 grams Micro USB charging Rechargeable non-replaceable lithium ion polymer 2 hours for full 5V DC - 180mA Bluetooth v3.0 Hands-Free (HFP) Profile 1.5 and Headset (HSP) Profile 1.1 (M50: Advanced Audio Distribution Profile A2DP) 32°F - 104°F (0 - 40°C) 32°F - 104°F (0 - 40°C) 32°F - 104°F (0 - 40...
User Manual - Page 7

... respective owners. call our friendly customer support team at 1-866-363-2583 (USA) or visit plantronics.com/support for local numbers outside the US. © 2011 Plantronics, Inc. Patents Pending. 85844-06 (8-11) EN-US Z109 N10687 Don't return to the store - Bluetooth is under license. U.S. All other trademarks are the property of...

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