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Plantronics Explorer 390 Support Question

Plantronics Explorer 390 Support Question

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Question posted by yoaam on May 9th, 2014

Plantronics Explorer 390 Will Not Pair With Iphone 5

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Related Plantronics Explorer 390 Manual Pages

User Guide - Page 2

... questions, ask a question using e-mail, receive service over the Internet, or speak directly with the best service and technical support. Please refer to register your Plantronics Explorer® 380/390 series headset. ii Welcome Congratulations on purchasing...
User Guide - Page 3

... Contents, Features and Accessories 1 Charging Your Headset 2 How to Charge Your Headset Using the AC Charger 2 Pairing Your Headset 3 Plantronics QuickPair™ Technology 3 How to Pair Your Phone With Your Headset for the First Time...... 4 How to Pair Your Headset if it Has Been Previously Paired With Another Device 5 Adjusting the Fit 6 Headset Controls 7 Range 8 Using More Than One...
User Guide - Page 4

... is up to communicate with each other electronics devices can communicate as long as walls or other using short-range radio frequency instead of your headset and phone on , they are within range and they both have been paired - Any two Bluetooth devices can cause interference or shorten the effective range.
User Guide - Page 5

..., please contact your Plantronics supplier or go to www.plantronics.com 1 Package Contents and Features Headset Front Earloop Call control button (on/off) Indicator light Volume control Headset Back Microphone Speaker/eartip Charging jack AC Charger 100 - 240V Plantronics Explorer® 380/390 Series Accessories* Vehicle Charging Adapter #76777-01 USB Headset Charger #76016-01 Vehicle...
User Guide - Page 7

... must pair it automatically goes into pairing mode until successfully paired with a Bluetooth phone. 3 If not sucessfully paired after 10 minutes, your phone. Pairing Your Headset Pairing is the process of the pairing process, visit www.plantronics.com/ EasyToPair Plantronics QuickPair™ Technology Your new headset includes Plantronics QuickPair technology to pair your headset with...
User Guide - Page 8

...'t see the red/blue flash. 3 Use the commands on your phone to locate your phone's user guide for more information. 2 Turn the headset on. See your headset flashes blue. Pairing Your Headset-First Time 1 SETTINGS Time and Date Phone Settings Bluetooth Sound Settings Network Services Security Reset Settings 2 3 BLUETOOTH Discover/ Search BLUETOOTH 4 3xxPlantronics PASSKEY...
User Guide - Page 9

... This headset is now connected and ready to use. Press and hold the call control button until the indicator light continues to flash red and blue. you to a successful pairing. 5 Pairing Your Headset 2 1 3 BLUETOOTH Discover/ Search BLUETOOTH 4 3xxPlantronics PASSKEY 0000 How to Pair Your Headset If it Has Been Previously Paired With Another Device 1 Turn the headset off...
User Guide - Page 10

... post. 2 Position earloop as shown above. 3 Place the ear loop behind your ear. 4 Rotate the headset so that the speaker/eartip rests comfortably in your ear. 5 Align the microphone with the corner of your mouth...Fit 1 1 Right 2 Left 2 1 To remove the earloop, gently pull up on earloop near the Plantronics name until you point the microphone towards the corner of your mouth. 3 6 4 5
User Guide - Page 11

... the call control button until you press the call control button to increase volume. Always listen at high volumes for more information on headsets and hearing. 7 See www.plantronics.com/ healthandsafety for an extended period of time. Press again for the lowest volume level. (There are five volume levels.) WARNING: Do not...
User Guide - Page 12

... headset is paired. 8 note Audio quality is also dependent upon the device with which the headset is on (but not on a call), press and hold the call control button while connecting the headset to any charging accessory. Headset Controls Transfer a call from phone to headset Check battery charge Turn Multi-Point on or off (available on Explorer 390...
User Guide - Page 13

...'t place one headset with two different Bluetooth mobile phones. How to Answer a Call on One Phone While Talking on the Other Phone To answer the second call, you must end the first call on the phone you most recently used. Using More Than One Bluetooth Phone [Explorer 390 series only] Plantronics Explorer 390 supports multipoint technology...
User Guide - Page 14

Blue intermittent flashes. Blue/red alternating flashes while pairing, then blue when successfully paired. Light indicator turns off when the battery is fully charged and the headset is off . Three repeating blue flashes when ringing. 10 Press the call Headset Indicator Light Steady blue, then intermittent flashes in standby mode. Red solid light. Three repeating...
User Guide - Page 16

... earloop) to the phone or Bluetooth device. See page 5 "Pairing Your Headset." See page 5 "Pairing Your Headset." Incorrect menu selections were made . Move the headset closer to increase the sound heard in the headset. Your headset is either too cold or too hot. The headset is currently in pairing mode when mobile phone menu selections were made on page...
User Guide - Page 17

Product Specifications Talk Time* Up to 6 hours, depending on pairing devices Standby Time* Approximately 8 days or 192 hours Charge Time 2 hours Range Up to Bluetooth ... Temperature 50F - 104F (10C - 40C) Version Bluetooth 2.1 EDR with and the number of active pairings. Performance may be reduced if multipoint functionality is enabled. 13 Battery life may vary by the devices you...
User Guide - Page 18

...contact your dealer or our service center for one year from state to the warranty. plantronics.com/warranty 14 This warranty extends to you only if you may use functionally equivalent reconditioned...covers defects in materials and workmanship of our limited warranty, including items not covered by Plantronics which were purchased and used in the United States. The warranty lasts for the full...
User Guide - Page 19

To comply with any other antenna or transmitter. Visit www.plantronics.com/healthandsafety for use supplied antenna. Operation is subject to ... energy and, if not installed and used in conjunction with FCC RF exposure requirements, only use by Plantronics, Inc. NOTE: Modifications not expressly approved by consumers. Independent studies have shown that may not cause harmful...
User Guide - Page 20

...reserved. The Bluetooth word mark and logo are owned by Plantronics, Inc. Plantronics, Inc. 345 Encinal Santa Cruz, CA 95060 United States Tel: 800-544-4660 www.plantronics.com © 2009 Plantronics, Inc. Plantronics, the logo design, Plantronics Explorer, QuickPair and Sound Innovation are the property of Plantronics, Inc. All other trademarks are trademarks or registered trademarks...
Product Sheet - Page 1

... 33 feet from your Bluetooth phone * Tested with top Bluetooth mobile phone brands Plantronics Explorer 230 Comfort, clear sound, universal compatibility* Plantronics Explorer 360 Easy, comfortable and reliable Plantronics Explorer 390 Noise, wind and echo reduction features Affordable Plantronics Explorer headsets combine Bluetooth wireless technology with most Bluetooth enabled phones. These...
Product Sheet - Page 2

... to answer your questions and help you through the pairing process step by your Plantronics headset at www.plantronics.com TEL: 800-544-4660 (USA AND CANADA)  831-458-7700 (OUTSIDE USA) ©2009 Plantronics, Inc. You can find answers to get started. PLRANOTDROUNCICTS ENXPALMOREERGSOEREIESS H E R E Explorer 230 Explorer 360 Explorer 390 Key Features Snap ear loop for wearing on...
Document of Conformity - Page 1

...our sole responsibility that the following European standards. 1999/5/EC reference Article 3.1 a - Electromagnetic Compatibility Article 3.2 - • PLANTRONICS. Product Name: Explorer 390, Explorer 380 BluetoothTM Headset, EMEA Explorer 390, Explorer 380 BluetoothTM Headset, EMEA with VPC Manufactured by: Address of the Radio and Telecommunications Terminal Equipment Directive 1999/5/EC...

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