Panasonic KXTGP500 Support Question
Panasonic KXTGP500 Support Question
Find answers below for this question about Panasonic KXTGP500 - SIP CORDLESS PHONE.Need a Panasonic KXTGP500 manual? We have 2 online manuals for this item!
Question posted by advanesch on April 28th, 2014
Factory Reset
how can a proviede a factory reset on a panasonic KX-TGP 500 form the Phone menu there is option but does not work
Current Answers
Answer #1: Posted by waelsaidani1 on April 28th, 2014 11:09 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Hello refer to page to 4 to 5 of the admin guide here: http://literature.schmoozecom.com/Phones/Userguides/PanasonicKX-TGP500/Admin-Guide/Panasonic-KX-TGP500-Admin-Guide.pdf
Related Panasonic KXTGP500 Manual Pages
KXTGP500 User Guide - Page 1
... the Web user interface", page 40.
You can configure some of the features of this guide before using the unit and save it for purchasing a Panasonic product. See "Programming through the Web user interface. KX-TGP500 Model No. KX-TGP550
Model shown is KX-TGP550. User Guide
SIP Cordless Phone
Model No. Model shown is...
KXTGP500 User Guide - Page 8
... booting up with the IP addresses of the devices. L The base unit is paging handsets. (KX-TGP500 only)
L The base unit's IP address may conflict with your area. - L The base unit...computer, check to reset the unit, then reconnect the AC adaptor.
L When the base unit is registering with the base unit hardware. Contact your administrator. Contact your phone system. Please wait....
KXTGP500 User Guide - Page 51
... 2 Push the joystick down your phone system is properly connected.
Reconnect
the adaptor and try again. Register
the handset (page 41). L Network settings may not be resolved by resetting all the equipment. Then turn the ... the base unit's AC adaptor.
I cannot hear a dial tone. Base unit (KX-TGP550):
1 {CID} (right soft key) 2 Press {V} to search from the handset, and then insert ...
KXTGP500 User Guide - Page 53
... key) i {#}{5}{0}{1}
Then check the IP addresses of joystick) i {#}{5}{0}{1}
Base unit (KX-TGP550 only):
{MENU} (middle soft key) i {#}{5}{0}{1}
We recommend to see if your phone system is off . L The base unit power is having connection issues in amber rapidly, there may be resolved by resetting all the equipment. L The Ethernet cable is booting up.
53...
Administration Guide - Page 1
Administrator Guide
SIP Cordless Phone
Model No.
Document Version: 2010-08 KX-TGP500 KX-TGP550
Thank you for future reference. Please read this guide before using the unit and save it for purchasing a Panasonic product.
Administration Guide - Page 3
...Setup ...16
1.1.1 Factory Defaults ...16
...Reset 33
1.2.1.2 Resetting the Settings Made through the Web User Interface (Reset Web
Settings) ...34
1.2.2 Firmware Update ...34
2 Phone User Interface Programming 35
2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.1.6
Phone User Interface Programming 36 Phone User Interface Feature List and Direct Commands 36 Speed/Duplex Settings 36 VLAN Settings (KX...
Administration Guide - Page 16
... the settings, such as the address of the SIP server or the phone number, have been configured before you must be ... are not synchronized, you assign an IP address depends on the Panasonic Web site (® see 3.5.1 Web Language.
1.1.3 Basic Network ... the Web user interface. 1.1.3 Basic Network Setup
1.1 Setup
1.1.1 Factory Defaults
Many of the settings for this method, the system can use...
Administration Guide - Page 31
... Version 2010-08
Administrator Guide 31 Internet
Global IP address: xxx.yyy.zzz.127 Router
Switching Hub
PC Private IP address:
192.168.228.11
SIP Cordless Phone Private IP address:
192.168.228.12
If the unit is connected to each individual line. To configure NAT Traversal, you must have the following...
Administration Guide - Page 33
... to the network after changing network settings, you perform IP Reset. 1.2.1 Reset
NATs) or SIP messages, to perform this setting through the Web user interface, see 2.1.4 IP Reset) restores the basic network settings made through phone user interface programming or Web user interface programming to their factory defaults: • DHCP setting (restored to "DHCP on") •...
Administration Guide - Page 36
... link speed and duplex mode) of the LAN port and PC port (KX-TGP550 only). Page 39
[#][7][3][9]
Reset Web ID/Password*3
Page 40
*1 Available for KX-TGP550 only.
*2 If your phone system dealer for further information.
*3 Not displayed on the base unit (KX-TGP550 only) or handset. These commands are not mentioned in the User...
Administration Guide - Page 38
...(middle soft key) ® [#][5][3][0] Handset: [MENU] (center of joystick) ® [#][5][3][0]
2. [ ]/[ ]: Select "VLAN setting" ®
3. [ ]/[ ]: Select "IP Phone" or "PC" ®
4. [ ]/[ ... settings, the base unit will be reset to their factory defaults: • DHCP setting (restored to "DHCP on") • Settings related to their factory defaults. The following settings will restart ...
Administration Guide - Page 67
...you cannot access the Web user interface anymore. Configuring Settings from the Base Unit (KX-TGP550 only)/Handset (Page 17)
USER_DNS2_ADDR (Page 155)
3.4.2 Ethernet Port Settings
...speed/duplex settings (® see 2.1.2 Speed/Duplex Settings) or perform IP Reset (® see 2.1.4 IP Reset) through phone user interface programming.
3.4.2.1 Link Speed/Duplex Mode LAN Port
Description
Selects ...
Administration Guide - Page 144
...Note
• •
DECT is a widely used cordless phone system in Europe.
4.3.4 Firmware Update Settings
Web User ... Guide
Document Version 2010-08 Note •
•
This setting is available only when "FIRM_UPGRADE_ENABLE" is a widely used cordless phone system in North America.
Changing this setting may require restarting the unit.
Note •
•
DECT 6.0 is set ...
Administration Guide - Page 220
... still have difficulties after following the instructions in this section). • Check that the SIP server address, URLs of the configuration files, encryption key, and other required settings are correct...settings, consult your network
administrator or phone system dealer.
220 Administrator Guide
Document Version 2010-08 Then turn the devices back on the Panasonic Web site
(® see To ...
Administration Guide - Page 221
...by resetting all the equipment. If the STATUS indicator or
indicator is recommended to see if your phone ...phone system dealer.
• Unplug the unit's AC adaptor to register, the indicator will flash in amber. Check the unit's IP address:
In cases when buttons/soft key icons are shown in English alphabet
Base unit (KX-TGP550 only): [MENU] (middle soft key) ® [#][5][0][1] Handset: [MENU...
Administration Guide - Page 224
...phone
system.
• If 3 calls are correct.
• Check the firewall and port forwarding settings on the Panasonic...Features).
- ring. 7.1 Troubleshooting
Problem
Cause/Solution
The base unit (KX-TGP550 only) does not • The ringer volume is set to ...174;
see 3.7.3.3 Call Features).
• Check that the SIP server address, URLs of the
configuration files, encryption key, and...
Administration Guide - Page 225
...interface (® see 2.1.6 Reset Web ID/Password). will be made from the unit.
• For details about settings, consult your network administrator or phone system dealer.
Password for...; Check the firewall and port forwarding settings on the Panasonic Web site (® see Introduction). • You cannot make a call cannot be reset (® see 3.7.1 Multi Number Settings).
• ...
Administration Guide - Page 248
10.1.1 KX-TGP500/KX-TGP550 Software File Version 12.04/22.04 or later
10.1 Revision History
10.1.1 KX-TGP500/KX-TGP550 Software File Version 12.04/22.04 or later
New Contents
• 3.6.2.1 Phone Number Phone Number Line ID
• 4.7.2 SIP Settings SIP_RCV_DET_HEADER_[1-8] PHONE_NUMBER_[1-8] LINE_ID_[1-8]
248 Administrator Guide
Document Version 2010-08
Administration Guide - Page 251
...Provisioning 123 Enable Proxy 71 Enable Shared Call 108 Enable SSAF (SIP Source Address Filter) 93 Enable Synchronization by NTP 79 Enable ...206 Exporting Data from Microsoft Outlook 209 External RTP Port 74
F
Factory Defaults 16, 33, 38, 40 Fifth CODEC 100 File Name 119...90 INVITE_RTXN_[1-8] 187 IP Address 61 IP Phone (Priority) 38, 69 IP Phone (VLAN ID) 38, 68 IP Reset 33, 38 IP Settings 129, 152 ...
Administration Guide - Page 252
... Tab 43, 63 New Password 76, 77 No Answer (Enable Call Forward) 113 No Answer (Phone Number) 114 No Answer (Ring Count) 114 NOM_DELAY_[1-8] 174 Non-INVITE Retry Count 91 NOTES 2...Reset 33
Reset to Defaults 125
Reset Web ID/Password 40, 52 Reset Web Settings 34 Reset Web Settings Button 125 Restart 126 Restart Button 126
Result Messages 55
Resync Interval 125
Revision History, KX-TGP500/KX-...
Similar Questions
I Have A Cordless Phone By Panasonic (kx-tg6572) The Message Keeps Showing Up To
I have a Panasonic cordless phone (KX-TG6572) The message shows up to check new voice mail messages ...
I have a Panasonic cordless phone (KX-TG6572) The message shows up to check new voice mail messages ...
(Posted by eaglemecarl2 6 years ago)
Panasonic Cordless Phone Troubleshooting Kx-tga246w. No Dial Tone
When TALK button is pressed, I get no dial tone. Phone emits 3 short beeps and phone window says, "n...
When TALK button is pressed, I get no dial tone. Phone emits 3 short beeps and phone window says, "n...
(Posted by Douglldo 9 years ago)
Can We Use Kxtgp500 Cordless... With Kxta624 System
(Posted by antjam577 9 years ago)
Need Help With My Panasonic Kx-tg4733b Cordless Phone System.
my panasonic KX-TG4733B cordless phone system. When I try to make a call I get the message of, NO LI...
my panasonic KX-TG4733B cordless phone system. When I try to make a call I get the message of, NO LI...
(Posted by Anonymous-144991 9 years ago)
Panasonic Cordless Phone - Kx Tg 4744
I Bought A Panasonic Kx -tg 4744 Dect 6.0 Cordless Phone . Even Though The Caller Id Function Is Act...
I Bought A Panasonic Kx -tg 4744 Dect 6.0 Cordless Phone . Even Though The Caller Id Function Is Act...
(Posted by PKSSRIDHARAN 10 years ago)