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Panasonic KX-TG6700B Support Question

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Question posted by arasgarigh on January 26th, 2021

Base Unit Don't Work Properly.

Base unit don't work properly, but hands unit work. What is the problem?

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Answer #1: Posted by waelsaidani1 on February 18th, 2021 11:50 PM

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waelsaidani1

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a. Unplug the base unit's AC adaptor to reset the unit. Reconnect the AC adaptor and try again. Ensure that the AC adaptor plug is firmly connected to the power outlet and base unit.
b. Check if the handset is registered to the base unit. If the Range Status icon (looking like an antenna) is flashing, please register the handset to the base unit by following the steps in the Operating Instructions manual.
c. In case you have multiple handsets please check if the message is displayed on the other handsets, if this is the case then the base unit has not power. If the message is displayed only on one handset then the respective handset needs to be registered to the base unit. Please register the handset to the base unit by following the steps in the Operating Instructions manual.

Related Panasonic KX-TG6700B Manual Pages

Telephone - Page 2

... list 33 Programming Programmable settings 35 Answering System Answering system 40 Listening to messages using the base unit 42 Listening to messages using the handset 43 Voice memo 44 Remote operation 45 Answering system settings 47 Multi-unit Operation Intercom 49 Transferring calls 50 Conference calls 51 Room monitor 53 Registering a handset 54 Useful Information...

Telephone - Page 3

...Attach your phone system" on the bottom of the base unit) Name and address of dealer Date of the following models: KX-TG6700 features a handset. KX-TG6702 features 2 handsets. KX-TG6700 KX-TG6702 2 handsets For assistance, please visit http://www.panasonic.com/phonehelp 3 See "Expanding your purchase receipt here. Important: L References in these operating instructions to...

Telephone - Page 5

Handset (optional): KX-TGA670 5.8 GHz expandable digital cordless handset: Max. 8 (including handset(s) sold with KX-TG6700 or KXTG6702 base unit) For assistance, please visit http://www.panasonic.com/phonehelp 5 Sales and support information L To order additional/replacement accessories, call 1-866-605-1277. L TTY users (hearing or speech impaired users) can expand the phone system by...

Telephone - Page 8

.... L The product should be heard. L Operating the product near metal objects such as heaters, kitchen stoves, etc. Do not use the handset near a microwave oven which is less than 5 °C (41 °F) or greater than 40 °C (104 °F). L If you use the handset near another cordless phone's base unit, noise may cause interference. L If...

Telephone - Page 9

Preparation Setting up the base unit Overview 1 Connect the AC adaptor. 2 Connect the telephone line cord. Do not connect the AC ... Refer to one of the adaptor may cause it to the same telephone jack using a Panasonic T-adaptor (page 5). L The unit will not work during use.) L The AC adaptor should be connected to 2 single-line telephone jacks: page 11 Connecting the AC adaptor Connect...

Telephone - Page 11

..., please visit http://www.panasonic.com/phonehelp 11 To connect to the telephone line between the base unit and the telephone line jack in the event of the following: - Caller ID features (page 32) do not function properly. Preparation If you subscribe to a DSL service Please attach a noise filter (contact your DSL provider...

Telephone - Page 13

... before initial use . Battery charge Place the handset on the handset lights in amber. L To ensure that the battery charges properly, clean the charge contacts of grease, dust, or high humidity. Base unit Charger (KX-TG6702 only) Preparation Note: L If you want to recycle this battery. Empty Note: L When the battery needs to be...

Telephone - Page 14

... (KX-TG6702 only) 1 Drive the screws (not included) into the wall using the wall mount template as a guide. 25.4 mm (1 inch) Screws (120 V AC, 60 Hz) 2 Mount the charger (A), then slide it down (B) and to 3 hours Note: L Battery operating time may be displayed correctly after you may not be left on the base unit...

Telephone - Page 15

Controls Base unit A B C DE F G H NO LINE1 I LINE2 J KL M Preparation N P Q RS TU V W X YZ A {ERASE} B {MEMO} C Display D {GREETING... Antenna O Speaker P Charge contacts Q {*} (TONE) R {PAUSE} {REDIAL} S {FLASH} {CALL WAIT} T {MUTE} U {SP-PHONE} (Speakerphone) SP-PHONE indicator V MIC (Microphone) W Navigator key ({^} {V} {}) X {AUTO} {PROGRAM} Y {CONF} (Conference) Z {HOLD} For assistance, ...

Telephone - Page 17

...recorded). Flashing rapidly: a call is answering a call is put on hold on the base unit is on that line. Flashing: the answering system is being received on . Flashing: -... system is in use. PRIV. Example: H1 Handset number: displayed when the base unit is on the base unit is in greeting only mode (caller message cannot be set. Handset display items Displayed...

Telephone - Page 18

... names on the handset navigator key. Press up , down , left , or right on the handset and base unit. Press up , down , left , or right on the display. 1 Press {MENU}, then press {0}, {2}. 2 Press {^} or {V} to the next operation. Proceed to select the desired setting. 3 Press {SAVE}, then press {OFF}. Preparation Symbols used in these...

Telephone - Page 20

... "Line1": Line 1 is selected when you press {C} on the handset or {SP-PHONE} on the base unit. i {SAVE} i {OFF} Note: L You can select a line manually regardless of the line selection mode... by pressing {LINE1} or {LINE2}. Base unit line selection Handset 1 {MENU} i {0}{*}{5} 2 Select the desired setting. i {SAVE} i {OFF} ...

Telephone - Page 21

... Making calls While one line is displayed. 3 When you finish talking, press {OFF} or place the handset on the base unit lights while using the handset. Making a call using the redial list The last 5 phone numbers dialed are stored in the redial list. 1 {REDIAL} 2 Press {^} or {V} to select the desired number. 3 {C} Erasing a number...

Telephone - Page 22

... LINE1 and LINE2 indicators show the status of each line as follows. Note: L You can switch from the base unit to the handset: - A call , you finish talking, press {SP- Redialing the last number dialed {SP-PHONE} i {REDIAL} 22 For assistance, please visit http://www.panasonic.com/phonehelp L Speak alternately with the other party...

Telephone - Page 23

... by pressing {LINE1} or {LINE2} in step 1. Note: L You can turn the ringer off the base unit or charger. L To turn the ringer off temporarily by pressing any button except navigator key or {OFF}. ... press {SP- You do not need to select the desired line when in standby mode. Using the base unit 1 {SP-PHONE} L The called line is ringing for both lines at the same time. 2 Press {^} or ...

Telephone - Page 24

... a distinctive ring service (such as IDENTA-RING), select a tone (Tone 1 to the base unit or another phone connected on hold , press {LINE1} or {LINE2} that is kept on the handset. ...tones and 4 melodies. 1 Press {LINE SELECT} repeatedly to sound for handset and base unit: L If another phone is received. L To release the hold , the call using another handset, continue from step 2, ...

Telephone - Page 39

...Line2 {0}{5}{3}{2} Voice enhancer {5} {1}: On {0}: Page - - 26 *1 If you program these settings using another phone connected to the same line is in use, you cannot distinguish lines by their ringers. *7 The flash time ...not displayed on the handset or the LINE1 or LINE2 indicator on the base unit does not light properly when another handset. *2 If you select "On", the tone sounds ...

Telephone - Page 58

... programming, the handset starts to ring. L The handset has not been registered to reset the unit. Register the handset (page 54). Problem I cannot hear a dial tone. L Unplug the base unit's AC adaptor to the base unit. If the working telephone does not operate properly, contact your telephone service provider. Battery recharge Cause/solution L While another user is listening to...

Telephone - Page 59

... on the handset, press {C} to switch to the base unit. Adjust it (page 23, 38). L The called handset is connected properly (page 55). Change the setting (page 19). The handset and base unit do not ring. Cause/solution L Move the handset and base unit away from the base unit. Dial the number manually. Try again later. L Make sure that...

Telephone - Page 67

...it prepaid, adequately insured and preferably in the United States or Puerto Rico. Include a letter detailing the complaint and provide a day time phone number where you can be no charge for ...Puerto Rico call Panasonic Call Center at its option either (a) repair your product does not work properly because of original purchase ("Limited Warranty period"), at 1-800-211-PANA (1-800-211-...