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Panasonic EP1014 Support Question

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Question posted by rarikawa on July 5th, 2011

Chair Does Not Massage.

When the power is turned on, the machine turns on and I can hear the humming but the roller does not move. After about 3-5 seconds all the red lights go on and the machine will turn off in 3-5 seconds after that. What is the problem?

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Related Panasonic EP1014 Manual Pages

EP1014 User Guide - Page 3

...chair to the "off" position, then remove plug from outlet when not in the appliance. Call your nearest authorized service center for purchasing the Panasonic Household Massage Lounger EP1014... this massage lounger. For optimum performance and safety, please read these instructions carefully. Do not use . 2. Keep the cords away from massage lounger. To disconnect, turn all ...

EP1014 User Guide - Page 4

...sit on or around the chair, especially during operation. 9. The squeezing action of the body between the massage heads. Do not massage any area of the massage heads can overstimulate the ...Thin clothing increases the effectiveness, but exposing the skin directly to the chair. After approximately 15 minutes, the massage heads will return to use . 2. Do not use for more than...

EP1014 User Guide - Page 5

... moving for a maximum user weight of the chair. The chair is located on it . Be careful not to repair the massager yourself. 7. In such case, slightly raise the body and allow the massage heads to the "off" position and turn off the power and have ample space behind the chair before cleaning. • If the covering becomes...

EP1014 User Guide - Page 6

... as the plug. GROUNDING PIN Figure A GROUNDED OUTLET HOW TO MOVE THE CHAIR CAUTION Do not move the chair if the massage heads have been moved to their resting positions and the backrest reclined. • Moving the chair may cause the chair to whether the product is properly grounded. Use the casters to move the...

EP1014 User Guide - Page 7

PARTS IDENTIFICATION MASSAGE LOUNGER Back cushion • Attaches to the chair with zipper. • Remove for a stronger massage. Massage heads (Underneath chair cushion) Controller storage pocket (Controller can be stored in the controller pocket [left side].) Armrest Legrest CONTROLLER On/off button Operation indicator lamp Reclining buttons Programmed massage course buttons Kneading (...

EP1014 User Guide - Page 8

...massage lounger in the center of the chair or any wall or other objects. Plug the power cord into an AC outlet. TURNING ON THE POWER First read and familiarize yourself with your hands. • The massage... the lock switch and turn the power switch to harsh light can cause discoloring and mildew. BEFORE USE PLACE OF USE • Do not use the massage lounger where it may become ...

EP1014 User Guide - Page 9

... removing the cushion insert pad will feel. RECLINING THE CHAIR By using the reclining button on the controller, the legrest can be raised and lowered automatically in concert with the movement of the massage lounger's backrest. • To avoid possible tipping of the chair, do not sit or lean on the legrest while it...

EP1014 User Guide - Page 10

... regular lounge chair. • To resume the massage, press the "on/off" button. The massage heads will start from the beginning. • To return the massage heads to... leg massage on /off neck 1 roller position 3 5 Quick stop in a retracted resting position more comfortable for massage lounger • To prevent excessive massage, there is lit. 2. To operate the massager, press...

EP1014 User Guide - Page 11

... sure that will automatically turn off the leg massager, press this leg massage on /off button is a built-in timer that the operation indicator lamp on the leg massage on /off the leg massager after 30 minutes of operation. 11 on quick off stop reclining leg massage on off neck 1 roller position 3 5 Leg massage button Automatic timer for...

EP1014 User Guide - Page 12

... changes into kneading.) 2. Press the "on off " button. 2. Use the "massage heads adjustment" button (neck roller position) to toggle from the highest (tallest) setting "1" to the lowest (shortest) setting "5", in the middle of the body you turn on page 17. Neck shoulder: Massages primarily the neck and shoulders. Press the tapping button again to...

EP1014 User Guide - Page 13

.... To lower them , press the "down " button. • All functions that include rolling are available for the entire back, or for a limited section of the massage heads (narrow or wide). 3. To lower them, press the "down " button. 4. Press the "width" adjustment button to select the width of the back, by the...

EP1014 User Guide - Page 14

... tapping by hitting the rolling button or to just rolling by pressing on that include rolling are available for the entire back, or for Manual Massage Adjustability Manual Mode Up/Down Adjustment 23 5/8" (600 mm) Intensity Adjustment 1 3/4" (45 mm) Width Adjustment 23 5/8" (600 mm) 1 3/4" (45 mm) 3 5/16" or 4 5/16" (85 or...

EP1014 User Guide - Page 15

...: 24in.: Approx. 23 5/8 in. (600 mm) 4in.: Approx. 4 3/4 in. (120 mm) • When "4in." NOTE: • Switches between the massage heads (available only in the rolling, kneading rolling, and tapping rolling massage modes). Massage intensity adjustment intensity Use of the intensity adjustment buttons allows you release your finger from the button, operation will...

EP1014 User Guide - Page 16

... be too strong for people who have not previously experienced a shiatsu massage. NOTE: • This massage lounger is placed underneath the back cushion at the waist position for supporting the back and the waist, and for overall chair comfort. • Remove if unwanted during a massage. 16 sit in place. After that you should be able...

EP1014 User Guide - Page 17

...kneading Tapping 10 9 8 7 6 Kneading rolling/ Kneading rolling/ Rolling Tapping rolling Tapping Upward kneading/ Kneading rolling Rolling Neck and shoulder course 1 2 3 4 5 Concentrated massage of neck and shoulders Rolling Tapping rolling/ Kneading rolling Upward kneading Downward/ upward kneading Tapping 10 9 8 7 6 Kneading rolling/ Kneading rolling Rolling Tapping...

EP1014 User Guide - Page 18

...) (Minimum width) 23 5/8 in. (600 mm) Lower back Tapping, Rolling, Regional rolling, Tapping rolling, and Regional tapping rolling Massage range width: 3 5/16 in. MASSAGE HEADS' RANGE OF MOVEMENT • The vertical movement of the massage heads can be adjusted in . (600 mm) Lower back 18 Neck 3 5/16 in. (85 mm) 4 5/16 in. (110...

EP1014 User Guide - Page 19

... seconds. Kneading massage cannot be changed immediately to "on after 10 seconds. It seems as the chair hitting an obstacle, the chair may eliminate the problem and restore proper operation. Then press the "quick stop" button to "open". If all operation indicator lamps on the controller blink and the chair stops, turn off the power switch and then turn...

EP1014 User Guide - Page 20

...64 x 34 41/64 x 68 7/64 in . (45 mm) range. Shoulder position adjustment: 5 steps Leg massage speed: Approx. 60 cycles/min. Massage width: Shoulder / lower back section: Approx. 2 15/16 in. (75 mm) Back rolling width/tapping width: ... lbs. (120 kg). See precautions on page 5. 20 SPECIFICATIONS Power source: 120 V AC, 60 Hz Power consumption: 200 W Kneading speed: Approx. 28 times/min.

EP1014 User Guide - Page 40

www.panasonic.com/massage Printed in USA No. 1 EN, SP Panasonic Consumer Electronics Company One Panasonic Way 4A-3 Secaucus, New Jersey 07094 1-800-338-0552 for questions and comments.