Question posted by HrikteshK on July 8th, 2013

Unable To Login In To Outlook

Hi, I am facing frequent problem with outlook. When i try to login, it keeps asking for userid and password. I am unable to login. First time it accepting the userid and password. When close and reopen outlook, it again asking for credentials. Please help!. Thanks Hriktesh.

Current Answers

Answer #1: Posted by abhijitsai1320 on July 8th, 2013 10:59 PM
This answer was accepted by the poster of the original question.
abhijitsai1320

Member since:
July 7th, 2013

Points: 21,280
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Hi Hriktesh,

Please try the following steps and let me know if it helps.

1. Reset the login password for your account.

2. Close the outlook program.

3. Go to controlpanel-Mail32bit

4. Highlight the profile you are using for Exchange email

5. Click the Properties button.

6. Click the Email Accounts button

7. Highlight the Microsoft Exchange account and click the Change button.

8. Uncheck the box that says “Use Cached Exchange Mode”

9. Click the Next button

10. Click Finish.

Restart your system and login with your new password.

Now open the outlook. You won't get any popup for credentials.

Thanks

Abhijit.

 

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