Question posted by bobgrae on January 23rd, 2014
I Can't Access My Travel Vouchers. I Get 'this Page Cannot Be Displayed' ????
Every page concerning my trip that I booked with Orbits will not even display on my computer. My computer is working fine and other orbitz pages come up fine, if not slowly. Everything else I access on my computer comes up just fine. I need to access and pront my vouchers
Current Answers
Answer #1: Posted by bernadette2013 on January 23rd, 2014 11:19 AM
If your reservation is not visible in your My Trips:
- You may need to refresh your browser and click My Trips again. Note you may be prompted to sign in again.
- If you have made the reservation using another e-mail address, the reservation will show up under the "My Trips" section of that account. To view, log into Orbitz using the email address used to complete the reservation.
- If someone else booked the reservation for you, it would show up under the "My Trips" section of that person's account.
- Your reservation was not confirmed. After completing a booking on Orbitz, you are immediately given a confirmation page and you will also receive a confirmation email within 24 hours. If your reservation is not in your My Trips and an email booking confirmation is not received, it is likely that your reservation was not completed. Please contact Orbitz Customer Service at 1-888-656-4546 (001-312-416-0018 for English or 001-312-596-5787 for Spanish outside of the US) for further assistance.
Source: https://faq.orbitz.com/app/answers/detail/a_id/168
Hope this solution helps.
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